Just received an email with tracking. Pleased to see that they shipped today and mine will be at my door tomorrow. Crapy situation but I'm glad its being resolved quickly. To those who experienced a failure I hope you get reimbursed in some form. Hopefully get new joints installed this week and will still continue to check them every 100 or so miles like the previous ones.

I have received an Email from Spencer Hutchins with Z1, letting me know they are sorry for what happened with their Control arms. He asked for the bill for my shop costs and any towing expenses and will make it right.
This is a great sign that they take responsibility, and want to take care of us in the Z community.

I got the same.

Very cool. And so they will continue to have my business.

YzGyz

new bolts, loctite & instructions arrived today.

:iagree:
Same here, bolts and Loctite with instructions arived today.
Looks like they are doing the right thing.
New Product problem arises, they handle it professionally.
I will continue to do buisness with them.

That makes me feel comfortable with purchasing these FUCA's now. Keep us posted on any new developments with these arms.

The letter irritated me a bit as it pointed the blame to the owner and installer not to them insufficiently assembling the joint.

I agree that the wording made it appear that the customers and or the technicians that installed the arms were at fault.
I Emailed Spencer at Z1 with the same thoughts.
Here is his response to that statement.
with that said I feel they did the right thing.
As it is with new products sometimes there are unforeseen issues that can turn up.
It's how they deal with these problems that make them a good company or not.

I sent Spencer the invoice for updating the FUCA's...$40 @ Specialty Z

Spencer is crediting back the $40 top my credit card.

Glad to see they're working on getting these problems corrected. I was about to pull the trigger on these then all the problems popped up. Voodoo just released their from arms but at more than double the cost! I might still go with Z1 because I just need something to get me back to spec, I don't plan on tracking.

My drivers side is making clunking noise AGAIN.
Great!, I have to get in to the shop and have them look at it AGAIN!
This is getting old and inconvient as hell being my only means of transport.

Oh no, not again ?......:shakes head:

My arms started making the same noise again..... But not as bad so I just not going mess with it at this point...

Got to check it last evening and yes the bolt had backed out AGAIN.
I replaced the bolt and used copious amounts of the thread locker Z1 sent me.

Arrggh I will be contacting Z1 again to see what they say about this on going issue.

This is not something I want to have to worry about and redo over and over again.