Kenwood DnX 9980 Problem

recon · 04-05-2012, 04:27 PM

My unit has started rebooting randomly. Not too often,but enough to annoy the h*ll out of me. i notice on the kenwood forums this has becomw an issue for some others as well. I hate to have to send it in! Just a heads up, Really like the unit but...

memorylasts · 04-05-2012, 04:33 PM

I dont yet have this issue with my 9980HD, do you have a loose ground or power wire? Maybe a fuse?

TreeSemdyZee · 04-05-2012, 05:45 PM

Have you updated to the latest firmware just in case that helps?

Kenwood / firmware updater

http://www.kenwood.com/cs/ce/mm/firm...e/Ver1.3.0.zip

recon · 04-06-2012, 02:54 PM

Thanks for the response guys. I have updated the firmware some time ago and am now trying to find any loose or bad power or ground connections.

Armhunter · 04-06-2012, 03:00 PM

I dont know much about the deck.. Can you customize it by adding files? Or maybe the update did not fully take? Can you try that again?
I would call Kenwood and see if they have any ideas too.

04-05-2012, 04:27 PM	#1 (permalink)
recon Base Member Join Date: Aug 2011 Location: Texas Posts: 17 Drives: 2011 370Z GM M6 Rep Power: 13	Kenwood DnX 9980 Problem My unit has started rebooting randomly. Not too often,but enough to annoy the h*ll out of me. i notice on the kenwood forums this has becomw an issue for some others as well. I hate to have to send it in! Just a heads up, Really like the unit but...

04-05-2012, 04:33 PM	#2 (permalink)
memorylasts A True Z Fanatic Join Date: Mar 2010 Location: San Diego Posts: 1,125 Drives: Cars... Rep Power: 17	I dont yet have this issue with my 9980HD, do you have a loose ground or power wire? Maybe a fuse? __________________ somewhat-journal-thingy

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04-05-2012, 05:45 PM	#3 (permalink)
TreeSemdyZee Premium Member Join Date: Dec 2009 Location: Kentuck-IANA Age: 60 Posts: 4,883 Drives: '09 370 & ‘14 Juke Rep Power: 27408	Have you updated to the latest firmware just in case that helps? Kenwood / firmware updater http://www.kenwood.com/cs/ce/mm/firm...e/Ver1.3.0.zip

04-06-2012, 02:54 PM	#4 (permalink)
recon Base Member Join Date: Aug 2011 Location: Texas Posts: 17 Drives: 2011 370Z GM M6 Rep Power: 13	Thanks for the response guys. I have updated the firmware some time ago and am now trying to find any loose or bad power or ground connections.

04-06-2012, 03:00 PM	#5 (permalink)
Armhunter Enthusiast Member Join Date: Mar 2012 Location: bakersfield, CA Posts: 338 Drives: 12 Nissan 370z Nismo Rep Power: 13	I dont know much about the deck.. Can you customize it by adding files? Or maybe the update did not fully take? Can you try that again? I would call Kenwood and see if they have any ideas too.