Question about XM radio

Billarf · 08-12-2011, 10:34 PM

Indeed .... about 2 month before your subscription ends, call XM at (866) 635-2349 and when their computerized system asks you the reason for your call say CANCEL. If the system asks again, say CANCEL. Doing this will get you to XM's retention department. Tell them you wish to cancel as XM is too expensive and you are using Pandora now. They will offer you a better deal price wise at this point. IF they don't offer the $77 a year or a better offer, tell them you might consider staying with XM if you got the $77 per year offer your friend recently got. With this the XM rep will offer you the $77 per year (actually ends up about $85 because of taxes, etc.) IF you want XM with Nav Traffic and Weather best you will probably be able to get price wise is about $135 a year for all. Also, refuse to give them a charge card number. Tell them to bill you even though this will cost you an additional $2.00.

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08-12-2011, 10:34 PM	#10 (permalink)
Billarf Base Member Join Date: Mar 2010 Location: NY Posts: 132 Drives: . Rep Power: 17	Indeed .... about 2 month before your subscription ends, call XM at (866) 635-2349 and when their computerized system asks you the reason for your call say CANCEL. If the system asks again, say CANCEL. Doing this will get you to XM's retention department. Tell them you wish to cancel as XM is too expensive and you are using Pandora now. They will offer you a better deal price wise at this point. IF they don't offer the $77 a year or a better offer, tell them you might consider staying with XM if you got the $77 per year offer your friend recently got. With this the XM rep will offer you the $77 per year (actually ends up about $85 because of taxes, etc.) IF you want XM with Nav Traffic and Weather best you will probably be able to get price wise is about $135 a year for all. Also, refuse to give them a charge card number. Tell them to bill you even though this will cost you an additional $2.00.