Confused about Shine Auto Project

[Amj2020]

Ive sent numerous emails and did get a reply to one after about 2 months, I had tried over three times to contact them via email and by phone but no one picks up. I finally heard from Ken and got a quote on some items I am looking for, quickly replied and now again am waiting over a week to hear back via email. Are they always this flaky? I am a little concerned about giving my money to a company who cant even reply to an email. I know some people have said good things and are able to open a dialogue with them and do business, but I am having a huge headache just trying to garner a reply. I also notice they do a z34 kit but yet aren't forum sponsors?? Im confused and just wanted to hear some opinions here before I go sending them a few thousand bucks...If they ever get back to me. Im thinking at this point I cant in good conscience but I will throw it to you to give your opinions. Thanks in advance.