Quote:
Originally Posted by dirtyhuevos
Update 3. Still in disbelief! I went to talk to the service manager this after noon. The guy act like he has no idea what I’m doing there. I reminded him he was supposed to talk with me yesterday. He says about what? I really can’t believe this guy. I said you know what forget it I done with you anyway. Im going to talk to the General Manager! He says “ Go ahead, they are just gonna send you right back here.” I said we'll see about that! Luckily I knew just where to find him. Well after talking to the GM for 20 min or so he starts trying to talk down the situation saying well your still alive right?!HA!! WTF, Am I losing my mind here!!! Saying it’s just not possible that I could have died in a car accident due to their mechanics negligence. He tries to say it’s not so terrible what happened but he wants to keep all his customers happy. And he’s gonna look into everything and do his best to make it right. Gonna call me tomorrow. I hope to god he does the right thing at give me some kind of decent reconciliation. Still pissed!
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You better call Nissan Corporate at this point! Totally unacceptable! Reminds me of when my brand new 1989 Nissan 240sx was recalled for a timing chain tensioner. All they had to do was replace it. I picked up the car and it was leaking oil like a sib, the timing was way off, and the car was filthy inside and out. I took it back the next day and they stand there with a straight face and tell me cars are supposed to leak oil. What?!?!?!? I tell him I could have bought a used car for a fraction of the cost would not have leaked oil, fix it! I pick up the car the next day and it still leaks oil and now the cassette player doesn't work because there was tape all tangled up in there! I called Nissan Corporate, they took my report and told me to take the car back, they will fix it right this time. I tell them I don't want to take it to that dealership but they say I must if I want their damages fixed. So I go and the Service Manager is there to greet me, he personally guarantees it will be fixed, washed, detailed and good as new. I pick up the car the next day and it looks amazing, no leaks, new tape player and the dealer GM is there to hand me the keys. I hate taking my car to a dealer! You need to call Corporate Nissan now!!
