Quote:
Originally Posted by 2011 Nismo#91
The only reason I don't want to do this verbally is there is no record of what was discussed and like when I spoke to them in the past where I was told there would be a note to credit my account on a future order, only to find out there was no said note.
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This what I do and it come from years of supervising people. Talk to them in person and then follow up the conversation with an email stating what your understanding of the agreement and conversation is and ask them to confirm said expectations and agreement.
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