Quote:
Originally Posted by 1087
FWIW, I was trying to get a hold of them for the last 2 weeks, phone line sounds busy.
Finally yesterday, phone rang and Ken answered, I asked about the no answer for 2 weeks and he told me that he just came back from TAS( Tokio Auto Show), and was trying to answer e-mails, voice messages,etc,etc.
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Interesting read, if I would not answering emails just for a day, my clients would just drop me as their supplier, and I have clients world wide and travel 70% of the Year. In times like these, with phones and other instant email/phone availability, I would just consider it very bad customer service, get my money back and move on.