Originally Posted by HKYStormFront

Nissan of Greer tried to sell my a "4 wheel alignment" on my truck because the outside edge of my tires on the driver's side were slightly more worn than the rest. I pointed out that I take two hard right hand corners a day, every day, which could mean they wear out slightly more on that side. It would also help if they X'ed them instead of just front to back rotates. Anyway, I told them "No thanks, I'll check the alignment myself and adjust it if need be." The guy looked at me as though he was insulted and said "Oh... you have a 4 wheel alignment machine at home?" I was shocked he was so sarcastic to a customer but I replied "No, I have a tape measure and I know that my only adjustment on this truck is toe and that can be done with a tape measure." He left me alone after that. It's amazing what service writers try to pull. I used to be one but I never tried to sell a customer something they didn't absolutely need and if you know you have an enthusiast customer (many of my customers were Porsche enthusiast owners), you treat them differently because they actually know what's wrong with their car before they bring it in most of the time.