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There is still no excuse for the bad customer service. Which is my point... What we do is nothing new but it is a system that works and gives our
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08-12-2011, 07:43 AM
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#21 (permalink) |
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Premium Member
 
Join Date: Jan 2009
Location: North GA
Posts: 6,831
Drives: Twin Turbo Z34
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There is still no excuse for the bad customer service. Which is my point... What we do is nothing new but it is a system that works and gives our customers confidence in their purchases. All of our customers are estatic about there orders through out their wait. It's about keeping our customers informed and up to date on their wheels progress. Lol it's like dominos pizza's order status... We let you know when your wheels are being cut, when they come out, when they go into paint, when they are getting assembled and etc... We also send our customers pictures of their wheels through out the whole process. On avg I will send a customer 30+ pictures of their wheels through out the process. Now that is cool!!!
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