Discount Tire Direct broke my keyed lug nut

xSaintx · 05-16-2011, 02:51 PM

So yeah, they broke it when putting my wheel back on after replacing my tires. It was on my rear driver side - though that isn't pertinent.

The threaded metal portion is still there along with some remnants of plastic around it. My wheels are painted black so I'm concerned about them getting all jacked up.

Anyway, any suggestions on how to get it off? Anyone have a similar experience?

Thanks.

XwChriswX · 05-16-2011, 02:56 PM

Are they not taking care of that for you/replacing it? I mean isn't that what they should be doing??

xSaintx · 05-16-2011, 03:03 PM

Quote:

Originally Posted by XwChriswX

Are they not taking care of that for you/replacing it? I mean isn't that what they should be doing??

No, they bought new lug keys and have a contract with a local brake shop to attempt to get the old lugs off. I'm just concerned about them jacking up my rims and wanted to see what people here thought about getting the broken lug off and compare how they plan to do it.

If they do jack up my rims, they'll be paying for it one way or another. Normally, is it kosher to use an air gun on keyed lugs? Like any other lug nuts, I'm sure they have an optimal torque setting, but I they think just were being lazy.

XwChriswX · 05-16-2011, 03:08 PM

Quote:

Originally Posted by xSaintx

No, they bought new lug keys and have a contract with a local brake shop to attempt to get the old lugs off. I'm just concerned about them jacking up my rims and wanted to see what people here thought about getting the broken lug off and compare how they plan to do it.

If they do jack up my rims, they'll be paying for it one way or another. Normally, is it kosher to use an air gun on keyed lugs? Like any other lug nuts, I'm sure they have an optimal torque setting, but I they think just were being lazy.

If anyone goes near my wheels with an impact wrench or air gun, I politely ask them not to as I'm never far away from my Z when it's being worked on. It's because of those that we get stripped/over-torqued lugnuts or scratched wheels.

As for the removal of it, I'm not really sure how they will... Do you have any pics of it? I would recommend taking some of the wheel before they do it so if in the event they do scratch it they can't pull the whole "oh it was already there" defense.

ChrisSlicks · 05-16-2011, 04:00 PM

Do you have the correct locking lugs? If you have the wrong locks then it wasn't their fault, it was going to break no matter what.

Check this thread to make sure.
Broken wheel stud and lug nut.

kenchan · 05-16-2011, 04:02 PM

Quote:

Originally Posted by xSaintx

Anyone have a similar experience?

similar crappy experience at discount tire? yes i have.

Jeffblue · 05-16-2011, 04:13 PM

you can remove locking lugs with an air gun, but you usually dont put them on with one. In fact, when any GOOD shop is putting on nice wheels, they dont even use the airgun to put on any of the lug nuts.

kenchan · 05-16-2011, 04:31 PM

yah, i NEVER use my impact gun when working on my wheels.

xSaintx · 05-17-2011, 03:13 PM

Yeah, whoops, I meant impact gun. I remember a long time ago having someone use an impact gun when putting on some rims on my previous cars and when I tried to take them off, I about had an aneurism. I actually sat and watched the entire time on this one and was waiting to tell them if they attempted to use an impact gun when putting them back on. They were real quick about it and before I could run out there, it was on and broken. I don't plan on ever going to one of these types of shops again.

xSaintx · 05-17-2011, 03:14 PM

Quote:

Originally Posted by ChrisSlicks

Do you have the correct locking lugs? If you have the wrong locks then it wasn't their fault, it was going to break no matter what.

Check this thread to make sure.
Broken wheel stud and lug nut.

They are the stock rims and lugs.

Correction: Holy ****. I believe that's it! Hmm... I'll give them a call. Thanks for the heads up Mr. Slicks.

ChrisSlicks · 05-17-2011, 04:29 PM

Quote:

Originally Posted by xSaintx

They are the stock rims and lugs.

Correction: Holy ****. I believe that's it! Hmm... I'll give them a call. Thanks for the heads up Mr. Slicks.

Yes, dealers have been putting these on new cars. Sadly they don't read the tech bulletins.

You're dealer is now responsible for the repair.

11Thumper · 05-17-2011, 04:46 PM

Quote:

Originally Posted by ChrisSlicks

Yes, dealers have been putting these on new cars. Sadly they don't read the tech bulletins.

You're dealer is now responsible for the repair.

Funny text on the bulletin...

"Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely."

lol

BrandonT · 05-17-2011, 07:37 PM

How does this TSB tie into aftermarket wheels? I just got some Avant Garde wheels, the Nissan lug nuts did not fit so they used new ones. No idea what brand or what. What should I look for to know if I have the wrong lug nuts for my car?

ChrisSlicks · 05-17-2011, 07:44 PM

Quote:

Originally Posted by BrandonT

How does this TSB tie into aftermarket wheels? I just got some Avant Garde wheels, the Nissan lug nuts did not fit so they used new ones. No idea what brand or what. What should I look for to know if I have the wrong lug nuts for my car?

The TSB is for stock wheels only. For aftermarket wheels you need to check the depth of the lugs (and locks if you have them) to make sure that the stud doesn't bottom out in the lug. Typically it is not a problem for after market wheels as the hub of the wheel is a little thicker. The stock lugs were actually a little too short for the Forgestars so I installed longer studs.

BrandonT · 05-18-2011, 03:48 AM

Awesome thanks for the info!

05-16-2011, 02:51 PM	#1 (permalink)
xSaintx Base Member Join Date: Jun 2010 Location: Professionalville Posts: 25 Drives: White '09 370z Rep Power: 14	Discount Tire Direct broke my keyed lug nut So yeah, they broke it when putting my wheel back on after replacing my tires. It was on my rear driver side - though that isn't pertinent. The threaded metal portion is still there along with some remnants of plastic around it. My wheels are painted black so I'm concerned about them getting all jacked up. Anyway, any suggestions on how to get it off? Anyone have a similar experience? Thanks.

05-16-2011, 02:56 PM	#2 (permalink)
XwChriswX WFLYIDNNE Join Date: Jul 2009 Location: In The Fastlane Posts: 50,648 Drives: 02 GDB WRX Rep Power: 451	Are they not taking care of that for you/replacing it? I mean isn't that what they should be doing?? __________________ Bonnie - Stage 2, Audio build coming this fall! R.I.P. Abby 3/29/10 - 3/30/14

05-16-2011, 04:00 PM	#5 (permalink)
ChrisSlicks A True Z Fanatic Join Date: Mar 2009 Location: North East Posts: 6,203 Drives: 09 370Z Sport M6 Rep Power: 653	Do you have the correct locking lugs? If you have the wrong locks then it wasn't their fault, it was going to break no matter what. Check this thread to make sure. Broken wheel stud and lug nut. __________________ Hotchkis ARB \| Stillen CAI \| Art Pipes \| Berk CBE \| Stillen AP Racing Brakes \| AE Performance Oil Cooler \| BC Racing ER Coilovers \| Doran Control Arms

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05-16-2011, 04:13 PM	#7 (permalink)
Jeffblue A True Z Fanatic Join Date: Dec 2009 Location: NY Age: 36 Posts: 9,192 Drives: Z32TT & 335xi Coupe Rep Power: 37	you can remove locking lugs with an air gun, but you usually dont put them on with one. In fact, when any GOOD shop is putting on nice wheels, they dont even use the airgun to put on any of the lug nuts.

05-16-2011, 04:31 PM	#8 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141520	yah, i NEVER use my impact gun when working on my wheels.

05-17-2011, 03:13 PM	#9 (permalink)
xSaintx Base Member Join Date: Jun 2010 Location: Professionalville Posts: 25 Drives: White '09 370z Rep Power: 14	Yeah, whoops, I meant impact gun. I remember a long time ago having someone use an impact gun when putting on some rims on my previous cars and when I tried to take them off, I about had an aneurism. I actually sat and watched the entire time on this one and was waiting to tell them if they attempted to use an impact gun when putting them back on. They were real quick about it and before I could run out there, it was on and broken. I don't plan on ever going to one of these types of shops again.

05-17-2011, 07:37 PM	#13 (permalink)
BrandonT Base Member Join Date: Apr 2011 Location: Denver Posts: 169 Drives: 2009 370Z White Rep Power: 14	How does this TSB tie into aftermarket wheels? I just got some Avant Garde wheels, the Nissan lug nuts did not fit so they used new ones. No idea what brand or what. What should I look for to know if I have the wrong lug nuts for my car?

05-18-2011, 03:48 AM	#15 (permalink)
BrandonT Base Member Join Date: Apr 2011 Location: Denver Posts: 169 Drives: 2009 370Z White Rep Power: 14	Awesome thanks for the info!