Nissan 370Z Forum

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-   -   H&R Spacer... Lip shaved/broke off?! (http://www.the370z.com/wheels-tires/34927-h-r-spacer-lip-shaved-broke-off.html)

flashburn 04-20-2011 06:38 AM

Quote:

Originally Posted by phunk (Post 1062912)
VERY few auto parts can be returned after installation. its life. its like that because 99% of the time, a failed auto part is caused by installation or misuse/abuse.

there is no expressed warrenty because most people will try and screw them over. however, just because there is no guarentee on the part, doesnt mean they wont replace it for you or help you.

have you actually contacted H&R regarding this? since you are bashing them for this and all, without even knowing why it failed and it could very well be your own fault... perhaps you should ask them for their take on it? it seems logical.

you gotta think man, that is an aluminum part, and its inside diameter must be what it is, and its outside diameter must be what it is. those dimensions cannot change or it will not fit the car/wheel. so you can call it a design error all you want, but the design is the only way it can be. therefore, the only way to make it stronger would be to use a stronger material, such as STEEL, which is what your OEM hub is made of.

I wouldnt be surprised at all if H&R says that these spacers are not meant for use with hubcentric wheels due to the loads it will transfer to that thin *** aluminum lip. what do you expect? i can only assume that the removable KICS ones are removeable because they are steel inserts? i dont know.

Actually, any "warranty" type service for H&R goes through where you bought the parts from. For me, that was Stillen, who did contact H&R and said exactly what I already stated "No warranty since it's been installed", end of story.

I hardly see how I am "bashing" them, I'm only stating the facts and what I know, nothing more or less. Granted I didn't install them myself, but from what I've seen, I don't see how there could of been any sort of "installation error", it seemed pretty straight forward, and I didn't see anything obviously wrong.

Also, why else would a spacer have a hubcentric lip (as advertised) if it wasn't meant for hubcentric wheels?

flashburn 04-20-2011 06:40 AM

Quote:

Originally Posted by ZForce (Post 1063120)
That sux...mine held up on both 350z's for well over 20k miles and no issues. Have about 10k miles on both 370Z's and no issues. Hopefully the mfg will want to inspect the spacer for the cause of failure.

Did the front wheel ever take an impact that would cause it to weaken and eventually break? Is tracking the car gonna gonna play a role in the failure? Josh@Stilen comes thru again! It's not often a vendor steps up to plate to take care of a member when the mfg will not. g\l on finding the root cause. Does aluminum match up well with steel?

From what Stillen said, it didn't sound like H&R was interested in inspecting the spacers at all, but I'll contact them directly to see what they say. I'm not expecting much though.

Nope, no impacts or anything like that. I think it happened before the car even hit the track.

kenchan 04-20-2011 07:22 AM

Yah, I agree again that the manufacture needs to analyse this and find root cause. The lip should not break off. Completely defeats the purpose and a false sense of security. If this was a bad lot they need to recall and purge their stock, but atleast then they will gain user confidence.

fuct 04-20-2011 08:43 AM

could you possibly be over tightening your lug nuts causing added stress on the spacers????

Red__Zed 04-20-2011 08:47 AM

Quote:

Originally Posted by fuct (Post 1063396)
could you possibly be over tightening your lug nuts causing added stress on the spacers????

That shouldn't put extra stress on the lip.

flashburn 04-20-2011 08:56 AM

I don't think so, I always tighten to 80 ft-lbs, which is what the manual states.

fuct 04-20-2011 08:58 AM

Quote:

Originally Posted by Red__Zed (Post 1063399)
That shouldn't put extra stress on the lip.

if there is uneven pressure applyed to say 3 lugs outa 5 then yes that will put extra stress on the spacer.

fuct 04-20-2011 08:59 AM

Quote:

Originally Posted by flashburn (Post 1063408)
I don't think so, I always tighten to 80 ft-lbs, which is what the manual states.

thats good.... i hope we find an anwser to this. has me concerned.:confused:

Red__Zed 04-20-2011 09:16 AM

Quote:

Originally Posted by fuct (Post 1063415)
thats good.... i hope we find an anwser to this. has me concerned.:confused:

It's pretty common with hubcentric spacers. It is just one of those things that happens.

flashburn 04-20-2011 01:57 PM

Just my luck, my package is stuck in Memphis because of those crazy storms they are having. Had to get them redirected to my work address since I need to be there to sign for them, and I can't work from home again tomorrow. Stupid weather!

JollyGoodChap 04-20-2011 02:06 PM

damn that sucks!

daisuke149 04-20-2011 02:14 PM

Quote:

Originally Posted by flashburn (Post 1064225)
Just my luck, my package is stuck in Memphis because of those crazy storms they are having. Had to get them redirected to my work address since I need to be there to sign for them, and I can't work from home again tomorrow. Stupid weather!

ouch haha. I think those storms are just missing this end of TN which is lucky for me. If it hail's i'd prolly break down and cry.

flashburn 04-20-2011 02:23 PM

Quote:

Originally Posted by daisuke149 (Post 1064267)
ouch haha. I think those storms are just missing this end of TN which is lucky for me. If it hail's i'd prolly break down and cry.

Yeah, I had no clue what was going on until I saw the message on FedEx's website. Hopefully the storms will clear up soon and I'll get my spacers tomorrow. Not to sound selfish or anything. :icon17:

kenchan 04-20-2011 03:36 PM

yah, hope you get your new replacements soon! :tup:

and my thoughts to those that were affected by the storm earlier this week. :(

phunk 04-20-2011 09:47 PM

Quote:

Originally Posted by flashburn (Post 1063264)
Actually, any "warranty" type service for H&R goes through where you bought the parts from. For me, that was Stillen, who did contact H&R and said exactly what I already stated "No warranty since it's been installed", end of story.

I hardly see how I am "bashing" them, I'm only stating the facts and what I know, nothing more or less. Granted I didn't install them myself, but from what I've seen, I don't see how there could of been any sort of "installation error", it seemed pretty straight forward, and I didn't see anything obviously wrong.

Also, why else would a spacer have a hubcentric lip (as advertised) if it wasn't meant for hubcentric wheels?

of course they werent installed wrong, thats not really possible with wheel spacers lol... well for the most part, im sure someone could find a way to screw it up.

the hubcentric lip helps center the wheels for installation and absorb some of the load that would typically be shared with the lug nuts... but if you are strictly hubcentric lugs, most all of that load is on the ring.

phunk 04-20-2011 09:48 PM

Quote:

Originally Posted by kenchan (Post 1063324)
Yah, I agree again that the manufacture needs to analyse this and find root cause. The lip should not break off. Completely defeats the purpose and a false sense of security. If this was a bad lot they need to recall and purge their stock, but atleast then they will gain user confidence.

analysis: broken

what do you think they are going to hire a forensics team to look at it and say what the entire world already knows; it couldnt handle the lateral load and it broke. LOL, thats all there is to it.

kenchan 04-20-2011 11:03 PM

Quote:

Originally Posted by phunk (Post 1065422)
analysis: broken

what do you think they are going to hire a forensics team to look at it and say what the entire world already knows; it couldnt handle the lateral load and it broke. LOL, thats all there is to it.

hey smartarse, since im a nice guy i will coach you how things are done in the manufacturing world. :icon17:

if this was a non-injury or non-life threatening piece of a car like say an emblem, i wouldn't mind as much, but a spacer/stud failure can cause serious accidents especially if one is getting false sense of security while driving.

since you don't have basic knowledge of what real manufacturers go through, any top tier manufacturer will have lab equipment in-house to do this analysis... nowhere near involved as what a forensics scientist would go through. LOL

they will first look at the angles of the break under a microscope to determine if it was a stress fracture or material fatigue or material contamination. they can also find where the load was on the lip which caused the failure to see if within design. if the material appears pure, they will run spectro-analysis to check the material alloy itself, and determine root cause.

there's basically 3 suspects. design, material contamination, wrong material combination used.

fix the problem, prevent it from reoccurring, done. if our wheel design is outside the design tolerance due to material, then that needs to be highlighted on the box/instruction manual.

the end. hope you enjoyed basic QC 8D Reporting 101. :icon17: :tup:

phunk 04-21-2011 10:31 AM

If I recall correctly, Captain Obvious does independent contracting on the side. He would be the perfect guy for this job. Could probably prevent this CSI episode with a healthy dose of his common sense. :)

flashburn 04-21-2011 11:55 AM

*sigh* Someone screwed up with forwarding the package to my work address, so the package didn't go out today either. I should get it tomorrow, as long as nothing else goes wrong. I just love paying like $30 extra to get 2 Day shipping and in the end, I won't get it any faster than if I had them shipped ground for free.

kenchan 04-21-2011 01:37 PM

sucks... :( i hate when that happens... and i hate how shops REQUIRE SIGNATURE when shipped even if you ask them not to select that option. :shakes head:

hope you get them tomorrow. :tup:

phunk 04-21-2011 04:26 PM

Quote:

Originally Posted by kenchan (Post 1066356)
sucks... :( i hate when that happens... and i hate how shops REQUIRE SIGNATURE when shipped even if you ask them not to select that option. :shakes head:

hope you get them tomorrow. :tup:

:icon18: i ship 10-20 packages a week and any of them going to a home address get REQUIRED SIGNATURE no matter what the customer asks for, lol.

i can tell, you and I would get along great!

some day when someone steals the package off your front step and you have to buy another one, you will appreciate the required signature. :)

kenchan 04-21-2011 04:47 PM

Quote:

Originally Posted by phunk (Post 1066698)
i can tell, you and I would get along great!


you like charburgers and cheeze fries? :yum: if you say no :gtfo2:

:icon17:

flashburn 04-21-2011 06:48 PM

Turns out FedEx's website was wrong, and they did deliver them to my office today... after I had already gone home for the day, doh! Should be able to install them Saturday morning and go out for a quick test drive.

Rui Z 04-21-2011 07:26 PM

So whats a better spacer than the H&R?

kenchan 04-21-2011 09:20 PM

Quote:

Originally Posted by flashburn (Post 1066969)
Turns out FedEx's website was wrong, and they did deliver them to my office today... after I had already gone home for the day, doh! Should be able to install them Saturday morning and go out for a quick test drive.

lol... at least you know they're ready tomorrow when you get to your work. :tup:

RuiZ- ive not had issues with Kics as i posted earlier and the Eibach (with built-in lugs) seems ok as well.

flashburn 04-22-2011 07:14 AM

They are sitting on my desk now. Hopefully these last longer than 6 months.

kenchan 04-22-2011 09:35 AM

:tup:

flashburn 04-24-2011 08:23 PM

Installed the new spacers on Friday. All of the vibrations I was getting previously are gone, so things seem good now. Hopefully these don't break too.

I took a couple of pictures of the broken ones, I'll post them up tomorrow.

flashburn 04-25-2011 04:02 PM

Pics:
http://img17.imageshack.us/img17/7889/dscf2414f.jpg
http://img848.imageshack.us/img848/7587/dscf2415.jpg

kenchan 04-25-2011 04:39 PM

that's a clean break. i saw something exactly like this before...

flashburn 04-25-2011 04:48 PM

At first it looked so clean that I thought it was cut off, but looking at it closely that definitely wasn't what happened. It obviously broke apart. Cheap German crap! :rofl2:

kenchan 04-25-2011 04:54 PM

yah, im trying to find the thread where someone bought or was going to buy H&R spacers with the lip broken off. it was one of the members here that was asking about if it got the real deal or not or something. looked exactly like yours.

flashburn 04-25-2011 05:16 PM

http://www.the370z.com/wheels-tires/...o-spacers.html

flashburn 04-25-2011 05:21 PM

Yeah, that looks exactly the same, not completely clean cut, a bit jagged, definitely broken off I'd say. So here is that guy's answer. :icon17:

kenchan 04-25-2011 06:02 PM

Hahaha, that's the one! :D

phunk 04-25-2011 06:09 PM

damn lol the guy who sold them probably didnt even realize... such a clean break he probably looked at them and thought "i coulda swore they had a hubcentric ring, oh well"... meanwhile the broken off part is probably still sitting in his wheels in the garage

flashburn 04-25-2011 06:25 PM

Yeah, I've taken off my wheels twice before this, and I never noticed. I only noticed this time because I removed my spacers to try my track wheels out. I had my rear wheels off too, so I was easily able to compare what they were supposed to look like.

I just feel stupid, since I've been driving around with this awful vibration for like 6 months or something, even got my wheels rebalanced to try to fix it, and it's been the spacers fault.

Good news is, this means I'll be sticking with my Hankook's instead of going with the DW's, since my rear's are almost bald and my front's are only at about 5/32". This whole time I was thinking it was the tires to blame.

kenchan 04-25-2011 07:04 PM

Yah, those lips are a critical part for our stock wheels. At least you saved a good chunk of change for tires. :D

phunk 04-26-2011 01:39 AM

how much do you want for the broken ones?

flashburn 04-26-2011 07:23 AM

$50 shipped? Do you need the replacement bolts too? I have the brand new ones from my replacements.


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