Tiresplus DESTROYED my wheels
 

This was at the tiresplus in Gainesville,Fl on 39th avenue.

I went today to get a couple of rear tires put on. My wheels had NO scratches on them at all before and one of them was replaced 2 weeks ago by nissan.

This is what happened...........

http://img845.imageshack.us/img845/1457/photoub.jpg

http://img713.imageshack.us/img713/4575/photo2lpx.jpg

http://img847.imageshack.us/img847/525/photo3vs.jpg

http://img684.imageshack.us/img684/7507/photo4ef.jpg

http://img858.imageshack.us/img858/2054/photo5n.jpg

Opened a claim through tires plus and I'm waiting to hear back from a claim advisor.

damn those look really F^cked up

Wow, unbelievable how incompetent some people are. Good luck.

Yeah I'm thinking that this case is on my side.

Does anyone know why they would jack my car up like that in the parking lot instead of putting it on a lift? Is it not possible to drive on a lift? or maybe they were just all occupied by Ford Aerostars and Dodge challengers.

Woah, wtf did they do?!
In for details!

Deff sucks man. sorry about that.

No they should have no jacked it up in the parking lot. This same thing happened to my brother and the guy behind the counter said the scratches were there before. My brother said really! I just painted the rims last night (Which he did) and brought them there to get tires mounted.

give em hell!

That sucks! I hate shops that are careless.

Make sure you post up their location to warn others.

that straight up looks like they took a weed wacker too it...

we have a firm policy over at fitment factory..
no pneumatic tools on wheels EVER
and customers wheels are kept in the clean second bay of our facility
the only thing on that side is wheels...no tools, no people, no nothing lol

I've had this happened to me, except it was at a Firestone. Call corporate if you haven't already and tell them to replace your wheel (not repair) & ask for a full refund. They will likely ask to mount the tire to the new wheel themselves. Go elsewhere and return the damaged wheel when you're done. Look for a shop that offers leverless/touchless mounting. Tire Rack has a list of shops that have that equipment or just look for a place that sells custom wheels. They usually have the best equipment.





http://www.tirerack.com/installer/index.jsp
just enter your zip in the upper right and it will list shops near you. Then click "select/more info" and it will list the eqiupment they use.

I hope everything works out. Crappy deal.

Ouch. That is unacceptable.

wow! and i thought where discountire took off my old wheels weights looked jacked up.

:wtf2:

Wow. That is incredible.

Was that the one in west palm beach? If so they messed up mine as well one time.

Wow I wouldn't be too happy about this.

That is a VERY cool piece of equipment.
Thanks for the link. I'm definitely changing installers next time (used TiresPlus for years, not particularly impressed) and the dealer I was looking at is on their list. :tup:

Sorry to see this. :( I would get in touch with your insurance and have them replaced with new.

Wtf?

That tire machine kicks a$$,if you f up a wheel on that they should cut your friggen hands off.:woot:

That's brutal... how they took chunks out of the front spokes is beyond me. It's like the guy took a screw driver and hammer then went to town.

Find a Recommended Installer
just enter your zip in the upper right and it will list shops near you. Then click "select/more info" and it will list the eqiupment they use.[/QUOTE]

I don't see where it shows the shops have the touchless tool. Or does every shop in the search results have the tool? Such as Goodyear?

I had some similar line indentations on my rims after going to a local installer a few months ago. I was pissed when I saw it after I had already left. Since then I got RE-11s which are notorious for being bitches to install. I had them installed at the TireRack HQ and the guys did it flawlessly. They did comment that installing them was no simple task. Lots of lube gook on the rims and tires that I had to wash off later (they removed most, but there was still some left behind). But no new damage. Moral of the story: get them installed by first-rate installers.

Spearfish - yah, tireack does a superb job using their standard hunter tire mounters. :tup:

I have never seen/can find anyone with a machine like the one shown in the video the tire rack site doesn't show enough info.

How do you guys go about finding someone to do your wheels/tires

I have seen ALLOT of people take their wheels to a reputable shop only to leave with damage.

I took mine to Forged Performance. Didn't know they even touched them. Besides all the goo all over them. And that was with the PITA RE-11's. The guy there has been chaning tires for over 10 years and even after all that time he dislikes the RE-11's. But he took his time and wrapped the machine with towels to avoid any metal contact.

They used a manual bead breaker bar. I've seen this catastrophe in action, always on low profile or uber stiff sidewall tires. That's a shame, and unacceptable for any city tire shop. Even Costco has touchless systems at some of their locations.

The Discount Tire in North San Antonio TX has that machine now they had a issue with the wheels on my wife's M35 sport wheels.

That machine kicks a$$ :tup:

Yeah, a lot of places still don't know how to handle low profile tires.


I think costco actually has the touchless hunter machines at all locations, as a side note.

after the search result, click on the shop's <select/more info> button. Right next to the price list for services.

scroll down and look at "more installer info"

it should read like this
If it doesn't say "touchless," then its not.

Sucks that we live in a day where people are careless like this....It's rare to find people who do good, quality work these days. Best of luck to you getting this taken care off...unleash on them! haha

Every time I get new tires on my S2000 (or any other car) I stand behind the car the entire time. I never take my eyes off it and I never pay until I inspect everything. I also have the guy writing it up check the car prior to ensure he sees no scratches are on the wheels. I would never let them jack it up without a proper lift.

Lesson learned I suppose. You better fight hard for new wheels they are EXPENSIVE!

What did you say to them? What did they say? They absolutely have to fix that. Take them to small claims if need be but I'm sure if you take the right steps you will get it fixed. If that was me I would of called the poice and got an accident report on the spot. Before I left. That is absolutely horrible and completely unacceptable.

Good luck

I cringe when its tire time, gonna take advice though and get them to inspect rims prior to any work so they have to take care of them.

Damn I'd be really pissed if this happens to my wheels. Hope you get this solved asap!

That isn't correct from what I've seen. Those names are inputted by the shop themselves, so it can say whatever they want. You might have to do a search on the model they use to verify whether its touchless or not.

Of course you should do research, but that doesn't mean all shops are dishonest. Look at the reviews for the shop also and ask in person what machine they use before starting any work. If you have a better solution determining what machine tire shops use, feel free to share.

That really sucks bro. We have a Tiresplus around my area, but I never go there because they overcharge on everything.

I had this happen one time on my old 350z. The tire store scratched up all 4 rims and then tried to tell me I must have dragged it along a curb or something. Uh, no. So they ended up paying to have them refinished. But when they went to pay their credit card was declined and the company came after me for payment. I told them to go to h*ll and the tire store was to pay. In the end the rims were fixed and they lost a customer.

Good luck with the repairs!