Question about Stillen

bigaudiofanat · 04-28-2012, 10:59 PM

So after researching exhaust systems for my altima, the stillen exhaust has the most non riced out sound of them all.

But as i have heard from my customers. Not all is well with Stillen. They will be your friend when you buy but if you ever have a problem they are the worst to deal with.

Anyone confirm/deny this? Should I go ahead with stillen or look else where. I only plan to do my exhaust one time and one time only.

kdo2milger · 04-28-2012, 11:02 PM

too bad Fast Intentions doesn't make Altima catback...

tomnavone · 04-28-2012, 11:11 PM

From experience I would skip stillen. After they receive your money you're on your own
Customer service terrible and most of their products they rush out have fitment problems and or underperform stated gains

Skorch · 04-29-2012, 05:00 AM

I've ordered from them three times and never had an issue.

DEpointfive0 · 04-29-2012, 03:28 PM

Well, I have a lot of Stillen products, my CBE exactly for the reason you want it, the least ricey... I will say that once Stillen has your money their customer service isn't bad, it's just non-existent... I was in touch with Steve Millen's son and another guy to buy an oil cooler and to solve a problem I was having with one of their products, and they both stopped replying after 2 days of emails going back and forth... In my opinion, buy one of their used CBE's there are one or 2 on the forum now, and I'm pretty sure the seals are reusable...
And then call it a day with Stillen... Maybe get their G3 intakes, but only get them used, and if you have figment issues or any other problem, consult the forum... Don't waste your time contacting them... (I didn't have firmest problems with either their intakes or exhaust, in fact the exhaust fitted great, but I wished the intake tubes were a BIT longer where they bolt on to the intake plenum)

tomnavone · 04-29-2012, 04:49 PM

Quote:

Originally Posted by DEpointfive0

Well, I have a lot of Stillen products, my CBE exactly for the reason you want it, the least ricey... I will say that once Stillen has your money their customer service isn't bad, it's just non-existent... I was in touch with Steve Millen's son and another guy to buy an oil cooler and to solve a problem I was having with one of their products, and they both stopped replying after 2 days of emails going back and forth... In my opinion, buy one of their used CBE's there are one or 2 on the forum now, and I'm pretty sure the seals are reusable...
And then call it a day with Stillen... Maybe get their G3 intakes, but only get them used, and if you have figment issues or any other problem, consult the forum... Don't waste your time contacting them... (I didn't have firmest problems with either their intakes or exhaust, in fact the exhaust fitted great, but I wished the intake tubes were a BIT longer where they bolt on to the intake plenum)

Op has an altima

Mike · 04-29-2012, 07:37 PM

I have had good support from Stillen, but if you are worried about customer service after the sale, just buy it from a shop like Z1 instead. If there were any problems, they could get it taken care of for you, but there probably won't be any problems. Its not like its a new design or anything.

MyZ4U2C · 04-29-2012, 07:43 PM

I refuse to by stillen products.... customer service stories steered me away and if you can't count on the company you buy from to back you up, then why support them?

DEpointfive0 · 04-30-2012, 01:01 AM

I also thought maybe the OP has a 3.5, but the part numbers aren't the same... Not 100% sure about the y-pipe fitment though... though

Quote:

Originally Posted by tomnavone

Op has an altima

DEpointfive0 · 04-30-2012, 01:07 AM

Its a 2.5L, never mind!!! But if you find some cat delete pipe on eBay that's made by Racingline in Canada, their products are legit and made very well at a reasonable price!

XwChriswX · 04-30-2012, 01:36 AM

Quote:

Originally Posted by kdo2milger

too bad Fast Intentions doesn't make Altima catback...

I'm sure if he was able to get an Altima to FI, they would put one together. I wonder if anyone from an Altima forum has approached FI.

Are we talking about the Altima Sedan, or the Altima Coupe?

bigaudiofanat · 04-30-2012, 05:01 PM

Altima coupe and yes I do have stock dual exhaust.

ChrisSlicks · 04-30-2012, 09:10 PM

With Stillen I've found that you are best off going through the sales people since they are the ones that pick up the phone. They are always prompt to get back to me and support me with any crazy questions I might have. When I had a defective stud with my spacers they promptly sent me a replacement without hassle. If you have feedback for the managers they are usually ready to listen.

6MT · 04-30-2012, 09:16 PM

:

Quote:

Originally Posted by Skorch

I've ordered from them three times and never had an issue.

Me too. I think your view of Stillen is grossly wrong. A wonderful company to deal with. I had a few issues that got straightened out very fast. AND, I was given Stillen bucks as their apology.

But to each their own. You'll only get out of them what you give. What I mean is, there are some that expect the moon from every company out there. There is such a thing as unreasonable expectations. IMHO, the things you're hearing about Stillen are some of those. And the Internet can exaserbate this issue.

6MT · 04-30-2012, 09:20 PM

Quote:

Originally Posted by MyZ4U2C

I refuse to by stillen products.... customer service stories steered me away and if you can't count on the company you buy from to back you up, then why support them?

Another example of what I said above.

04-28-2012, 10:59 PM	#1 (permalink)
bigaudiofanat Car Audio Installer Join Date: Jun 2009 Location: Magnolia DE Posts: 8,342 Drives: 2012 Infiniti G37x Rep Power: 852	Question about Stillen So after researching exhaust systems for my altima, the stillen exhaust has the most non riced out sound of them all. But as i have heard from my customers. Not all is well with Stillen. They will be your friend when you buy but if you ever have a problem they are the worst to deal with. Anyone confirm/deny this? Should I go ahead with stillen or look else where. I only plan to do my exhaust one time and one time only. __________________ Need help with car audio or electronics? Let me know!! Need Help Let Me Know Direct email address reimermatt@gmail.com Owner of: Dynamic Mobile Audio Follow me below https://www.facebook.com/Dynamicmobileaudio/

04-28-2012, 11:02 PM	#2 (permalink)
kdo2milger OG Priesthood Join Date: Feb 2009 Location: Fargo, ND Posts: 17,859 Drives: NISMO T Rep Power: 59	too bad Fast Intentions doesn't make Altima catback... __________________ Project *NISMO*

04-28-2012, 11:11 PM	#3 (permalink)
tomnavone Track Member Join Date: Apr 2009 Location: S.F. Bay Area Posts: 723 Drives: Supercharged 370z Rep Power: 17	From experience I would skip stillen. After they receive your money you're on your own Customer service terrible and most of their products they rush out have fitment problems and or underperform stated gains __________________ GTM Supercharger/HKS Camp2/Berk cbe/Motordyne art pipes/Hotchkis sways/ Eibach Springs/ Black Volk TE37/Bridgestone S-04 Powered by Last edited by tomnavone; 04-28-2012 at 11:19 PM.

04-29-2012, 05:00 AM	#4 (permalink)
Skorch Enthusiast Member Join Date: Feb 2009 Location: Phoenix, AZ Posts: 469 Drives: 2012 370Z Rep Power: 540	I've ordered from them three times and never had an issue. __________________ '12 370Z + Sport \| Stillen Gen3 Intakes \| Stillen UD Pulley \| Motordyne M370 \| FI Exhaust \| FI HFCs \| 4.08 Gears \| Uprev tuned

04-29-2012, 07:37 PM	#7 (permalink)
Mike The370Z.com Sponsor Join Date: Jun 2009 Location: Loganville, GA Posts: 5,944 Drives: 370z Rep Power: 2185	I have had good support from Stillen, but if you are worried about customer service after the sale, just buy it from a shop like Z1 instead. If there were any problems, they could get it taken care of for you, but there probably won't be any problems. Its not like its a new design or anything. __________________ NISSAN: 75 280Z / 86 300ZX GLL /87 Sentra SE / 03 350Z / 23 Z Porsche: 93 968 / 23 Macan GTS / 93 968

04-29-2012, 03:28 PM	#5 (permalink)
DEpointfive0 Premium Member Bitches Join Date: Jan 2012 Location: SoCal Posts: 14,824 Drives: a lot Rep Power: 17151	Well, I have a lot of Stillen products, my CBE exactly for the reason you want it, the least ricey... I will say that once Stillen has your money their customer service isn't bad, it's just non-existent... I was in touch with Steve Millen's son and another guy to buy an oil cooler and to solve a problem I was having with one of their products, and they both stopped replying after 2 days of emails going back and forth... In my opinion, buy one of their used CBE's there are one or 2 on the forum now, and I'm pretty sure the seals are reusable... And then call it a day with Stillen... Maybe get their G3 intakes, but only get them used, and if you have figment issues or any other problem, consult the forum... Don't waste your time contacting them... (I didn't have firmest problems with either their intakes or exhaust, in fact the exhaust fitted great, but I wished the intake tubes were a BIT longer where they bolt on to the intake plenum)

04-29-2012, 07:43 PM	#8 (permalink)
MyZ4U2C Enthusiast Member Join Date: Mar 2011 Location: Salt Lake City Posts: 448 Drives: 40th Z #51, 15 FozXT Rep Power: 554	I refuse to by stillen products.... customer service stories steered me away and if you can't count on the company you buy from to back you up, then why support them?

04-30-2012, 01:07 AM	#10 (permalink)
DEpointfive0 Premium Member Bitches Join Date: Jan 2012 Location: SoCal Posts: 14,824 Drives: a lot Rep Power: 17151	Its a 2.5L, never mind!!! But if you find some cat delete pipe on eBay that's made by Racingline in Canada, their products are legit and made very well at a reasonable price!

04-30-2012, 05:01 PM	#12 (permalink)
bigaudiofanat Car Audio Installer Join Date: Jun 2009 Location: Magnolia DE Posts: 8,342 Drives: 2012 Infiniti G37x Rep Power: 852	Altima coupe and yes I do have stock dual exhaust. __________________ Need help with car audio or electronics? Let me know!! Need Help Let Me Know Direct email address reimermatt@gmail.com Owner of: Dynamic Mobile Audio Follow me below https://www.facebook.com/Dynamicmobileaudio/

04-30-2012, 09:10 PM	#13 (permalink)
ChrisSlicks A True Z Fanatic Join Date: Mar 2009 Location: North East Posts: 6,203 Drives: 09 370Z Sport M6 Rep Power: 653	With Stillen I've found that you are best off going through the sales people since they are the ones that pick up the phone. They are always prompt to get back to me and support me with any crazy questions I might have. When I had a defective stud with my spacers they promptly sent me a replacement without hassle. If you have feedback for the managers they are usually ready to listen. __________________ Hotchkis ARB \| Stillen CAI \| Art Pipes \| Berk CBE \| Stillen AP Racing Brakes \| AE Performance Oil Cooler \| BC Racing ER Coilovers \| Doran Control Arms Last edited by ChrisSlicks; 04-30-2012 at 09:35 PM.

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