Nissan 370Z Forum

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-   Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs (http://www.the370z.com/nissan-370z-warranty-scheduled-maintenance-servicing-repairs/)
-   -   !!For 370Z Owners with the Stuck Hatch Release Issue!! (http://www.the370z.com/nissan-370z-warranty-scheduled-maintenance-servicing-repairs/7681-370z-owners-stuck-hatch-release-issue.html)

s.storm 06-21-2010 04:14 AM

I have had my "extra long/non-official" springs in for a few weeks now and the rear hatch pops open nicely every time still.

However, I am noticing a rattling noise caused by these springs, reason being the gap is now larger between the hatch and car body. I was hoping the springs would wear some and minimize the gap, but I think that I will request the replacement(TSB) springs back and live with the problem until there is a final solution.


PS. Holding the button down does not help on my car.

kenchan 06-21-2010 06:38 AM

Mine use to stick. Did the 2 pennies trick (each side) no issues since. :p

LunaZ 06-21-2010 07:25 AM

Huh? Where do the pennies go?

370Zsteve 06-21-2010 07:27 AM

This thread is still alive? WTF, guys? There is a TSB out and Nissan will replace your springs. :shakes head:

flashburn 06-21-2010 07:35 AM

Quote:

Originally Posted by 370Zsteve (Post 586316)
This thread is still alive? WTF, guys? There is a TSB out and Nissan will replace your springs. :shakes head:

Seriously, I know some of you guys are afraid of going to the dealer (understandably) but it is literally a couple minute job and you can stand over them while they do it.

Educ8r 06-21-2010 05:38 PM

Quote:

Originally Posted by flashburn (Post 586320)
Seriously, I know some of you guys are afraid of going to the dealer (understandably) but it is literally a couple minute job and you can stand over them while they do it.

I totally agree that it is a 'couple minute job' YOU'RE ABSOLUTELY NUTS if you think it will take NISSAN a couple of minutes to do ANYTHING!

370Zsteve 06-21-2010 05:58 PM

Quote:

Originally Posted by Educ8r (Post 587213)
I totally agree that it is a 'couple minute job' YOU'RE ABSOLUTELY NUTS if you think it will take NISSAN a couple of minutes to do ANYTHING!

My service manager laughed when I said it was a 2-minute job. He said, uh, not quite. I didn't say anything but I had the urge to smack him. I waited 45 minutes, had a cup of coffee and chatted with the sales guys while they pretended it was a big job. lol.

jikhead 06-22-2010 01:44 AM

Quote:

Originally Posted by s.storm (Post 586271)
I have had my "extra long/non-official" springs in for a few weeks now and the rear hatch pops open nicely every time still.

However, I am noticing a rattling noise caused by these springs, reason being the gap is now larger between the hatch and car body. I was hoping the springs would wear some and minimize the gap, but I think that I will request the replacement(TSB) springs back and live with the problem until there is a final solution.


PS. Holding the button down does not help on my car.

I've had my springs replaced at the dealer, and this has caused a small squeek because the hatch doesn't sit down snug as it should. It has the gap you're talking about too.

delpozzo 06-22-2010 04:36 AM

Quote:

Originally Posted by 370Zsteve (Post 586316)
This thread is still alive? WTF, guys? There is a TSB out and Nissan will replace your springs. :shakes head:

Imagine, there are other countries beside the USA. My dealer refuses to replace the springs cause there is no TSB from Nissan Europe.:shakes head:

LunaZ 06-22-2010 07:12 AM

Quote:

Originally Posted by jikhead (Post 587887)
I've had my springs replaced at the dealer, and this has caused a small squeek because the hatch doesn't sit down snug as it should. It has the gap you're talking about too.

Great. After my epic struggle to eliminate the rattle in the headliner, I'm going to have something done that will create a new noise?
Right now, all I have to do is press the button a second time when the hatch doesn't release. I might prefer that to a squeaky hatch. :confused:

Vegitto-kun 06-22-2010 07:31 AM

Quote:

Originally Posted by delpozzo (Post 587928)
Imagine, there are other countries beside the USA. My dealer refuses to replace the springs cause there is no TSB from Nissan Europe.:shakes head:

exactly. there is no TSB here.

s.storm 06-22-2010 11:51 AM

Nissan (Sweden) has actually helped me as much as they can, despite the lack of a European TSB. As I mentioned in an earlier post in this thread, the maintenance manager found the new parts number (as per the US TSB) in the Nissan computerized spare parts system and ordered it.

Then when I was also unhappy with the new replacements, he ordered the longer version, which belongs to another Nissan model.

Today, I returned to the dealer with the gap problem and I now have both versions to experiment with.

A photo of the penny trick would be nice to see from someone.

I believe Nissan in Germany and/or Belgium still have an obligation to make the car work properly while it is under warranty, even without a TSB? Just tell Nissan it is their problem to solve and see what they do.

Good luck.

Mt Tam I am 06-27-2010 07:17 PM

Quote:

Originally Posted by Triple's (Post 143221)
Mine likes for me two hit the button two times before it fully releases to open. I've tried the holding for a second or two approach and that didn't work. It's a brand new car there shouldn't be a problem opening your hatch it's not the end of the world the dealer will have to look at it and see what they can do. hopefully it's not going to cost me will update.

Mine is the same.

Zsteve 06-27-2010 09:16 PM

Quote:

Originally Posted by LunaZ (Post 586315)
Huh? Where do the pennies go?

up the gazoo. lol jk.

Vegitto-kun 06-27-2010 09:39 PM

Quote:

Originally Posted by s.storm (Post 588275)
Nissan (Sweden) has actually helped me as much as they can, despite the lack of a European TSB. As I mentioned in an earlier post in this thread, the maintenance manager found the new parts number (as per the US TSB) in the Nissan computerized spare parts system and ordered it.

Then when I was also unhappy with the new replacements, he ordered the longer version, which belongs to another Nissan model.

Today, I returned to the dealer with the gap problem and I now have both versions to experiment with.

A photo of the penny trick would be nice to see from someone.

I believe Nissan in Germany and/or Belgium still have an obligation to make the car work properly while it is under warranty, even without a TSB? Just tell Nissan it is their problem to solve and see what they do.

Good luck.

they tried lowering the part that the hatch latches onto so it is a tighter fit so that the springs would push the hatch open harder.

worked for a while but it died after a month


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