Nissan 370Z Forum

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-   -   After 5 years of Owning a 370Z, I'm Swearing Off Nissan (http://www.the370z.com/nissan-370z-general-discussions/89975-after-5-years-owning-370z-im-swearing-off-nissan.html)

onzedge 05-14-2014 09:56 AM

Quote:

Originally Posted by DIGItonium (Post 2817965)
Haha don't jinx my washer and dryer lol. The washer does make some weird noises sometimes.

Those weird noises are its death rattles.

Fountainhead 05-14-2014 11:00 AM

I'm all for customer satisfaction. Whether it's a $5 widget or a 30+ thousand sports car.
If a customer is not happy and the issues are real, then Nissan should make the customer happy/satisfied. Treating people like they actually matter goes a LONG way towards brand loyalty. If Nissan had treated the OP like he actually mattered in the first place, this entire thread would not exist.

DEpointfive0 05-14-2014 11:06 AM

Quote:

Originally Posted by DIGItonium (Post 2817965)
Haha don't jinx my washer and dryer lol. The washer does make some weird noises sometimes.

He jinxed mine. Washer smells like death... I bleach it like every other day... Still love it though

DEpointfive0 05-14-2014 11:08 AM

Quote:

Originally Posted by b15 (Post 2818099)
I don't think that's a pass for Nissan. Canned or not, these are the people they chose to work the front lines to represent the company.

LMAO, not to be racist, more factual; those are people in India who just want a job. They didn't CHOOSE a damn thing, they are lucky to not have a shitty job like your standard Indian would

kenchan 05-14-2014 11:52 AM

Quote:

Originally Posted by DEpointfive0 (Post 2818259)
LMAO, not to be racist, more factual; those are people in India who just want a job. They didn't CHOOSE a damn thing, they are lucky to not have a shitty job like your standard Indian would

the hell you talking about DE? the nissan consumers affairs dumbarse canned message lady sounds american. i think she works inside the USA.

will ask her next time... do you like corndog and potatos? :ugh:

kenchan 05-14-2014 11:54 AM

.. or like do you know how to do fraction? :confused:

onzedge 05-14-2014 11:57 AM

Quote:

Originally Posted by kenchan (Post 2818346)
.. or like do you know how to do fraction? :confused:

Quote:

Originally Posted by kenchan (Post 2818345)
the hell you talking about DE? the nissan consumers affairs dumbarse canned message lady sounds american. i think she works inside the USA.

will ask her next time... do you like corndog and potatos? :ugh:

:icon17:

the_student 05-14-2014 01:35 PM

I haven't read any responses but. The 2009 had many a problems from oil consumption to things not working as well as they should, transmission getting clicky. The 2011 I had felt like it had no problems and felt well sorted. I won't ever buy a first year car anymore haha. I will wait 3 years so I don't have to be a beta tester for a car.

My brother now owns the 2011 and it is still running great!

b15 05-14-2014 01:38 PM

Quote:

Originally Posted by DEpointfive0 (Post 2818259)
LMAO, not to be racist, more factual; those are people in India who just want a job. They didn't CHOOSE a damn thing, they are lucky to not have a shitty job like your standard Indian would

So you're saying that Nissan didn't choose to hire them and were forced to? Right...offshore or onshore, the company CHOSE to hire the employees.

Also every time I've called they've sounded American (unlike HP customer support). Unlike others, I don't yell and throw a temper tantrum over the phone. they already don't care, so what's yelling going to accomplish?

mhcoss 05-14-2014 01:51 PM

Yo, man disregard the dismissive posts! Nissan has a real problem with their customer service and reliability.

Check out my thread:

http://www.the370z.com/engine-drivet...ad-gasket.html

Brand new car with a failed engine, a year later its still not repaired right and their repair caused numerous new issues. Not only is Nissan non-helpful, but the dealership is downright criminal and constantly try to nickel and dime me for things that should be warranty repairs cut and dry.

Anyone reading this and thinking about pulling the plug and buying a Nissan I HIGHLY encourage you to reconsider!

kenchan 05-14-2014 01:52 PM

Quote:

Originally Posted by b15 (Post 2818479)

Also every time I've called they've sounded American (unlike HP customer support). Unlike others, I don't yell and throw a temper tantrum over the phone. they already don't care, so what's calling going to accomplish?

fixed..

b15 05-14-2014 01:55 PM

Quote:

Originally Posted by kenchan (Post 2818493)
fixed..

To complain I guess. I'm guilty of it though (calling not yelling) :ugh2:

kenchan 05-14-2014 01:59 PM

Quote:

Originally Posted by b15 (Post 2818496)
To complain I guess. I'm guilty of it though (calling not yelling) :ugh2:

yah, it's emotionally rewarding to rant at someone even if she doesnt give a shitt. :tup:

kenchan 05-14-2014 02:03 PM

especially if she's from indiana... (not india)

mhcoss 05-14-2014 02:09 PM

Quote:

Originally Posted by Tazicon (Post 2817438)
Saw mine on a flat bed just the other day.....................

http://i404.photobucket.com/albums/p...401_162923.jpg

kenchan 05-14-2014 02:10 PM

Free removal of unwanted vehicles... your car is now an orphan. :shakes head:

onzedge 05-14-2014 02:24 PM

Quote:

Originally Posted by mhcoss (Post 2818517)

It's tough when you miss a couple of car payments, isn't it?

kenchan 05-14-2014 02:25 PM

Quote:

Originally Posted by onzedge (Post 2818557)
It's tough when you miss a couple fo car payments, isn't it?


:bowrofl::bowrofl::bowrofl:

mhcoss 05-14-2014 02:27 PM

Quote:

Originally Posted by onzedge (Post 2818557)
It's tough when you miss a couple fo car payments, isn't it?

Lol, car was paid for in cash bro. Its tough though when your brand new car's motor self destructs and never gets repaired or replaced correctly.

onzedge 05-14-2014 02:49 PM

Quote:

Originally Posted by mhcoss (Post 2818564)
Lol, car was paid for in cash bro. Its tough though when your brand new car's motor self destructs and never gets repaired or replaced correctly.

What happened?

b15 05-14-2014 02:52 PM

Quote:

Originally Posted by mhcoss (Post 2818564)
Lol, car was paid for in cash bro. Its tough though when your brand new car's motor self destructs and never gets repaired or replaced correctly.

Sucks man. I saw your other thread. Definitely a lemon, too bad Nissan won't step up. Good luck!

mhcoss 05-14-2014 02:52 PM

Quote:

Originally Posted by onzedge (Post 2818600)
What happened?

http://www.the370z.com/engine-drivet...ad-gasket.html

Head gasket went at 8000 miles. Went into shop for over 3 months, all they ended up doing was replacing the head gasket and cam shaft (it was cracked too). Oh and their repair broke the AC system which still hasn't been fixed, one of the tires has NEVER held air, and still does not hold air. The TPMS system has never worked correctly, and all the dealership is ever willing to do is reset it.

1 year later, car is at 11k miles and burning coolant again. Nissan dealership says its all good! :bowrofl:

onzedge 05-14-2014 02:56 PM

Quote:

Originally Posted by mhcoss (Post 2818606)
http://www.the370z.com/engine-drivet...ad-gasket.html

Head gasket went at 8000 miles. Went into shop for over 3 months, all they ended up doing was replacing the head gasket and cam shaft (it was cracked too). Oh and their repair broke the AC system which still hasn't been fixed, one of the tires has NEVER held air, and still does not hold air. The TPMS system has never worked correctly, and all the dealership is ever willing to do is reset it.

1 year later, car is at 11k miles and burning coolant again. Nissan dealership says its all good! :bowrofl:

:icon14:

mhcoss 05-14-2014 02:58 PM

Quote:

Originally Posted by onzedge (Post 2818610)
:icon14:

Yea... Oh well, gonna drive my commuter rav-4 this weekend I guess :ughdance:

kenchan 05-14-2014 03:02 PM

:(

JARblue 05-14-2014 03:04 PM

Quote:

Originally Posted by Scribe (Post 2816931)
I highly recommend GTM for their good products and great service.

So am I the only who read this part? IMO, his post lost all value upon reading those words.

Scribe 05-14-2014 03:28 PM

Quote:

Originally Posted by JARblue (Post 2818618)
So am I the only who read this part? IMO, his post lost all value upon reading those words.

I bought their cooler nearly 5 years ago. I had a great experience. I don't know what their current situation is, but I read a post where one person was having issues with refunds. The word bankruptcy was used.

I use this as an example that service is important to me. I'll edit my post so others don't make the same assumption.

The section now reads: (EDIT: Some people have brought to my attention that in the five years since, GTM hasn't held up to the level I experienced way back. That is unfortunate and I maintain that, to my point, service and standing behind your product matters, whether you are Nissan, GTM, GM, BMW or LG).

Thanks.

Drakonis GTR 05-14-2014 05:46 PM

That sucks to hear man. I myself have had decent luck with Nissans, which is to say that I have never had one that caused me enough grief that I would have to call Nissan themselves to try to get it fixed. I can consider myself lucky on that score.

To turn the discussion toward a more positive (hopefully) direction, any idea what vehicle you would like to replace the Z with? I realize that this could turn this thread into a firestorm, but I am just curious as to whether or not you had any other cars picked out?

kenchan 05-14-2014 06:12 PM

buick

b15 05-14-2014 06:23 PM

Quote:

Originally Posted by kenchan (Post 2818857)
buick

GM would make Nissan look like a super star

kenchan 05-14-2014 06:33 PM

Quote:

Originally Posted by b15 (Post 2818879)
GM would make Nissan look like a super star

:icon17:

kenchan 05-14-2014 06:33 PM

i cracked up when i saw the reliability of them fiat 500's.

diy: how to f-kup so bad.

Dwight Frye 05-14-2014 06:41 PM

I spent many years in the consumer electronics industry. There were always some customers that had nothing but trouble with anything that they bought. My unscientific theory, which was as good as anything else I guess, is that some people give off some kind of weird field that has negative effects on electronic and mechanical things. You know how smoke from a campfire seems to follow you sometimes regardless of the wind direction ? Like there is something in your system that attracts the smoke molecules ? Maybe the same unknown and unmeasurable vibe is given off that wrecks things and that's why the OP had so much trouble. :eekdance:

kenchan 05-14-2014 06:45 PM

Quote:

Originally Posted by Dwight Frye (Post 2818904)
I spent many years in the consumer electronics industry. There were always some customers that had nothing but trouble with anything that they bought. My unscientific theory, which was as good as anything else I guess, is that some people give off some kind of weird field that has negative effects on electronic and mechanical things. You know how smoke from a campfire seems to follow you sometimes regardless of the wind direction ? Like there is something in your system that attracts the smoke molecules ? Maybe the same unknown and unmeasurable vibe is given off that wrecks things and that's why the OP had so much trouble. :eekdance:

you mean like a silverfish that gets vac'ed into a dyson?

first born a pos insect....then get sucked into a pos dyson of all vacs... :shakes head: bad luck one after another.

Tazicon 05-14-2014 06:50 PM

Quote:

Originally Posted by edk370 (Post 2817146)
So pretty much all high-performance cars whether they be from Kia all the way up to Bugatti Veyrons are POS's in one way or another, right? They're not "Go Pro proof" I imagine.

There's no such thing as a durable high-performance car. That would be oxymoronic if it was so.

Consumer Reports puts Porsche high on the list for customer satisfaction and reliability. I wonder how true that is? Is it true that "you get what you pay for" with Porsches ($90k+ cars)? I'm talking Porsche 911s...because I'm seriously considering one.


I love my Porsches, the customer support is second to none. I called and said I had some fuild under my 911, a flat bed came out they rolled the car out of the garage put it on the flat bed took it in to the dealership. Gave me a ride then a 911 loaner. I should say its a used car, but man they treat you good. Not one penny out of pocket. On my CPO I have 80k waranties on both cars. that includes road side assistance etc etc etc. If I can afford to keep buying Porsches in the future I will do so.

I will note that they couldn't find anything wrong with it........long story short it was actually coming from another vehicle that I had parked there the day before and didn't notice it leaked. Figured it out the next day when my Jeep leaked on the other side of the garage........

kenchan 05-14-2014 06:54 PM

Quote:

Originally Posted by Tazicon (Post 2818913)
I love my Porsches, the customer support is second to none. I called and said I had some fuild under my 911, a flat bed came out they rolled the car out of the garage put it on the flat bed took it in to the dealership. Gave me a ride then a 911 loaner. I should say its a used car, but man they treat you good. Not one penny out of pocket. On my CPO I have 80k waranties on both cars. that includes road side assistance etc etc etc. If I can afford to keep buying Porsches in the future I will do so.

I will note that they couldn't find anything wrong with it........long story short it was actually coming from another vehicle that I had parked there the day before and didn't notice it leaked. Figured it out the next day when my Jeep leaked on the other side of the garage........

mater?

onzedge 05-14-2014 07:04 PM

Quote:

Originally Posted by kenchan (Post 2818918)
mater?

:icon18:

Scribe 05-14-2014 09:23 PM

Quote:

Originally Posted by Drakonis GTR (Post 2818821)
That sucks to hear man. I myself have had decent luck with Nissans, which is to say that I have never had one that caused me enough grief that I would have to call Nissan themselves to try to get it fixed. I can consider myself lucky on that score.

To turn the discussion toward a more positive (hopefully) direction, any idea what vehicle you would like to replace the Z with? I realize that this could turn this thread into a firestorm, but I am just curious as to whether or not you had any other cars picked out?

Strange you should ask. But actually, yes. Tesla Model S P85+.

Tesla is a company that, when a very few freak accidents caused the batteries to catch fire, the company not only put a titanium shield under the car, but put one one every Model S previously produced, free of charge to the owners and updated the software of all Model S cars, wirelessly, over night, without anyone going to a dealership so the car rides a few mm higher. The chance of that happening is now statistically impossible. That is a company that stands behind their product 1000% and exactly what I care about.

I have zero issues regarding range anxiety. 200+ miles is more than enough for my 40 mile daily commute. It goes like stink, is very luxurious, and has room for the future family.

mhcoss 05-14-2014 11:08 PM

Quote:

Originally Posted by Scribe (Post 2819036)
Strange you should ask. But actually, yes. Tesla Model S P85+.

Tesla is a company that, when a very few freak accidents caused the batteries to catch fire, the company not only put a titanium shield under the car, but put one one every Model S previously produced, free of charge to the owners and updated the software of all Model S cars, wirelessly, over night, without anyone going to a dealership so the car rides a few mm higher. The chance of that happening is now statistically impossible. That is a company that stands behind their product 1000% and exactly what I care about.

I have zero issues regarding range anxiety. 200+ miles is more than enough for my 40 mile daily commute. It goes like stink, is very luxurious, and has room for the future family.

That will be a cool car man! Yea Tesla can't afford to be alienating their customer base.

edk370 05-14-2014 11:48 PM

Quote:

Originally Posted by Tazicon (Post 2818913)
I love my Porsches, the customer support is second to none. I called and said I had some fuild under my 911, a flat bed came out they rolled the car out of the garage put it on the flat bed took it in to the dealership. Gave me a ride then a 911 loaner. I should say its a used car, but man they treat you good. Not one penny out of pocket. On my CPO I have 80k waranties on both cars. that includes road side assistance etc etc etc. If I can afford to keep buying Porsches in the future I will do so.

I will note that they couldn't find anything wrong with it........long story short it was actually coming from another vehicle that I had parked there the day before and didn't notice it leaked. Figured it out the next day when my Jeep leaked on the other side of the garage........

Which Porsche do you have?..I'm looking at 991s, Vette C7s, and Tesla Model S 85s....If you got the 911, would you say it's a reliable car?


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