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-   -   CarbonSignal Terrible Customer Service....Buyer Beware (http://www.the370z.com/nissan-370z-general-discussions/88552-carbonsignal-terrible-customer-service-buyer-beware.html)

DEpointfive0 04-06-2014 09:55 AM

Quote:

Originally Posted by Chuck33079 (Post 2770870)
You're trying the "yell loudly enough through social media until you get what you want" method once it started to seem unlikely they'd agree to your lowball price. Maybe enough bad press will make them knock that 5% off, huh? :rolleyes: Let me guess, you're the guy who wants a discount at restaurants to make sure you don't leave a nasty Yelp review, right?

:iagree:

OP, Carbon Signal is a great vendor, shipping times suck at times, but they're on the other side of the planet. As for getting a reply... I've never had to wait more than 12 hours for a response.
Hell, look at how quickly they're replying right now.
If you think they were slow, you can shoot them a message asking "any update?" or something, no need to make a "beware" thread. That is a bit over the top.
And if I were them, I wouldn't bend over, at all, for a new forum member, what incentive do they have to discount their price for you?

Malm 04-06-2014 10:01 AM

I want free goodies or else im going straight to my 65 friends on facebook!

G37sHKS 04-06-2014 10:03 AM

let me stand and say carbon signal is not wrong. you asked for discount and they didn't reply so that's a common sense means "NO"..

You cant just post on internet and say be aware of CS because of this small tiny issue, I thought there is something missing I didn't read but I read the OP twice lol..

DEpointfive0 04-06-2014 10:05 AM

http://i.imgur.com/tCp90.gif

Solomatrix 04-06-2014 10:26 AM

i ran out of popcorn

cooltoy 04-06-2014 10:28 AM

I have talked to Shine Auto directly several times (on the phone) and they do not give discounts. Period.

There is only one time a year that they offer a lowered price - Black Friday. That is when I am getting my Amuse rep.

If you want a discount, you will have to wait until then.

End of story.

Jasonle 04-06-2014 10:28 AM

http://i.imgur.com/tCp90.gif

Solomatrix 04-06-2014 10:29 AM

Quote:

Originally Posted by Jasonle (Post 2770899)

gimme some of that lol

Jasonle 04-06-2014 10:33 AM

Don't lowball me on my popcorn then I'll share :)

Riptide67 04-06-2014 11:07 AM

After reading this, OP needs tapped on the skull with a hammer. CS did what they could, and Shine is a company(like most) that offers no discount until BF. Pretty sure they don't even off a Military discount, but oh well.

CS has always answered any question I have ever sent them and in a timely manner. The only reason I have never done business with them, is geographical location.

speedfreek 04-06-2014 11:32 AM

To even consider a discount you go straight to the source. Shine has a number and email. Why go through third party...more handling fees? They are in the business of making money. For me I don't like how anyone can slander a company's name just due to their own incompetence. This in turn makes companies that make products for the 370 not want to help anyone out or even worse get out of the market all together. I'm not saying don't hunt for deals. I'm just saying use a bit more tact in the future.

tanamerra 04-06-2014 11:42 AM

i'm not one to defend suppliers either but i have purchased quite a few items from CS with only one problem which they quickly corrected. They always responded promptly to me emails and PMs. Wish they were in the U.S. but it is what it is.

Trips 04-06-2014 12:23 PM

Op,

You've got what you wanted from CS and CS has responded accordingly and I see this matter CLOSED!

I can only suggest IF you're buying anything to PLEASE stay clear of GTM

I can't imagine another lengthy thread for a communication issue. :icon17:

PS.

YOU ARE NOT SUPPOSED TO BE POSTING PM'S IN PUBLIC!!

Thats why their called Private Messages. :shakes head:

Thank you for sharing you're unfortunate experience :ugh2:


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