To even consider a discount you go straight to the source. Shine has a number and email. Why go through third party...more handling fees? They are in the business of making money. For me I don't like how anyone can slander a company's name just due to their own incompetence. This in turn makes companies that make products for the 370 not want to help anyone out or even worse get out of the market all together. I'm not saying don't hunt for deals. I'm just saying use a bit more tact in the future.

i'm not one to defend suppliers either but i have purchased quite a few items from CS with only one problem which they quickly corrected. They always responded promptly to me emails and PMs. Wish they were in the U.S. but it is what it is.

Op,

You've got what you wanted from CS and CS has responded accordingly and I see this matter CLOSED!

I can only suggest IF you're buying anything to PLEASE stay clear of GTM

I can't imagine another lengthy thread for a communication issue. :icon17:

PS.

YOU ARE NOT SUPPOSED TO BE POSTING PM'S IN PUBLIC!!

Thats why their called Private Messages. :shakes head:

Thank you for sharing you're unfortunate experience :ugh2: