that's what i'm thinking. i got in touch with corporate, and they are surprised and will have the store manager get in touch with me. maybe i can talk them into buying me an aftermarket bumper, and just repair my current stock bumper.

The old myth was that having a shop backed by a major corporation meant everyone had to answer to someone, so work should be good, and they have the resources and wherewithal to cover liability if there's a problem.

But... as we all know, the reality of the corporate model is to make as much money as possible while cutting costs whenever possible, which often winds up screwing the consumer, and here we are.

That's unacceptable.

The issue isn't whether you "got what you paid for", because its a given that you shouldn't have to pay extra just to avoid having damage done to your car. Effectively, this makes walmart's "service" a scam.

They made around 6 billion in profits last year and pay their workers **** wages, (which is probably why the tech wasn't as careful as he could have been..) They can afford a new bumper for you.

Raise hell, go after walmart, but expect to handle this through your own insurance in the end. Sorry, man.

Call corporate and tell them that this will be all over facebook and several big car forums by tomorrow and that you will also file a complaint with better business bureau if they don't take responsibility for it. Tell them you don't want the tech punished -- you want his wealthy overseers to make up for it.

A mistreated, poorly trained dog bit you -- go after the irresponsible and wealthy owner.

The other guy said millions, you won't even get 1% of that. Get your damages fixed and be happy.

You can fix the bumper with epoxy made for plastic bumper repair , but it will never be the same, you need to ruffen up both sides of the bumper and place a small piece of flat in metal across the back of it and fill it in on both sides. Then leave a lot of epoxy on the back to act as a brace.

Make sure you get a completly new bumper and complete paint and installation for your damages.

Also I can see the store trying to say the damage was prexisting as the car is 4 yrs. old

You may want to get the car upon a lift and check for other damage, it looks like it was done on a parking barrier or possibly the lift they used.

I definitely am not a rich man.. but I refuse to get tires mounted at "the cheapest tire mounting service in my area".

Damage to a car is never ok, but good god man! Spending a little more on the tire mounting is totally worth it. I bet they scraped and dented those wheels too.

honestly I didnt even know Walk-mart had this service until this thread. :rofl2:

true story, I had a flat on a Sunday so i stopped at sams club and asked them to repair it. they wouldn't fix it because it wasn't one of theirs. So i asked them if i could buy 1 tire from them, they told me the only sold them in pairs. so i said sell me two tires then, so they looked it up and they then told me they didnt have my size in stock. this took about an hour to accomplish. nothing to do with your issue but this reminded me of my experience with sams fabulous tire service! (no this was not for my Z, i wouldnt let them near my z )

regardless of the shop, and how much I trust them, I never bring the wheels and tires on my car, always carry them in loose and install them myself at home.

I only let professionals install my tires

:shakes head:

Had my integra at a shop once and learned my lesson. They didnt have a jack low enough to get under the car. I stood about 10' away watching them, not even through a window. Retard 1 stands by my fornt fender, Retard 2 stands ready with the jack. I am thinking to myself they honestly arent about to do what I think they are. Sure as ****, Retard 1 lifts up while Retard 2 tries to slide the jack under. I am like WTF ARE YOU DOING? They proceed to tell me that they do this all the time and nothing will happen. Before I have the chance to tell them to get their ******* hands away from my car he lifts again and creases my fender!!!

I blow a gasket right there in the bay. I yell for the manager to get out here and tell him WTF they just did. I was SUPER PISSED BRAH!!!! He ends up sending me across the street to a well known body shop and comps a new fender plus spray. Even he couldnt believe what they did. I even stated at the begining that they more than likely would need a small peice of wood under each front to get any of theirs jack under it since non were low pros.

Sorry to hear this. Reminds me of the two parking lot attendants from the movie Ferris Bueller's Day Off.

As far as WalMart goes, I've interacted with employees at Walmart and question the quality of their hires or the training they provide. They probably have the same practice when they hire their techs. I've been to many WalMarts and have not been impressed by their people in general.

Thanks for sharing your bad experience with the rest of us.

And why? Why would Walmart help you upgrade your car? Best case is they will have it repaired. The whole idea of the legal system is to put you back to the same position as before.

So you're possibly going to dump $300-$400 per hour in legal fees to go after them for a bumper that's $1k max to replace? Best bet is to gently plead your case with management.

You failed by not inspecting the car very good when they were finished. Good luck to you though.

I didn't read most of this, but I saw the pic in the first post. That sucks, man. I'd be livid.

I have to agree with most other people on this post -- I would not let Walmart do work on my Z. I had them plug a leaking tire on my wife's CRV (figured there wasnt a whole lot they could do to mess that up).

With that being said, I realize there is a large spectrum of people on this Forum with different income levels. Also the Z is a different car to different people -- some people totally modify it and race it only at the track on weekends -- some people use it as their daily driver. With low profile tires like the Z has it just makes sense to spend a few extra bucks to take it to a place that knows if they have to tools to do the install without damage.

Keep us updated on the status of how Wal Mart treats you and best of luck.

I'm meeting with the store manager today after work.

It's tire mounting, not brain surgery. And to return my car to the way it was wit would require a new bumper not a repaired one.

Just be ready to counter the BS that might be brought up about the age of the car , prexisting damage , and if they were ppl with you that can support your claims. Be prepared to do battle, because your in for a fight, just read Walmarts strict return policies on some of their items and you will see what I mean.

You could also tell them you intend on posting a video online about what happened to your car in the service department etc.

That's like someone dropping off your daughter after prom and saying she was very experienced.
I would bust out the shotgun.. Jk of course.
Every time I take my car in for anything everywhere, I take a photograph of the millage (to the decimal point), ask if the car will need to be driven or not (in writing) and tape a typed paper on the steering wheel saying 'please call 555-1234 before driving the car more than 0.1 miles'. I suggest you do the same! And never leave your car overnight at somewhere like Walmart, bestbuy, clear bra place, or anything other than real dealer or someone you trust.

Seriously? Wal-Mart?

Looks like an expensive lesson learned.

God I hate Walmart! I like to take mine to Discount Tire and tell them my expectations up front and show them that the wheels are in excellent condition. I also like the fact that you can walk into the bays and talk to the techs. Your vehicle is always in sight as well. Anyway sorry about your situation.:shakes head:

theres your first problem. Why you would find the cheapest place is beyond me.

Walmart, dude! ......... really?


Well, you've got balls to post it........... or somethin ......

:iagree:

Stop giving the guy crap for going to Wal-Mart. I bet he feels like crap already enough as it is and you guys are just piling it on. We are all friends right?

Op - I actually had a similar lawsuit happen a few years back, the thing with Wal-Mart is they will try to abuse you and intimidate you, just keep your cool and keep chugging along.

Better try again on that $1K....My car was hit a month ago by trash flying out of a city truck. It only put a small dent in the bumper and I just got a check for $1,000. With paint, patch etc. he's looking at least $2000.

So...any updates on what happened? What did the store manager have to say?

Um.....wow.

*speechless*

Good luck getting all that sorted.

:eek:

I suggest looking into your small claims court process. You will have a max compensation value but it may fit your case. Many success stories of the little man winning in this venue b/c the bigger company would spend more money defending the case when compared to settlement. They usually dont show up. After filing the complaint, you can even apply for summary judgement if you have all your evidence gathered and sworn statements. Consult your legal adivisor first of course. Gl.

So I went in last night after work, got the vehicle photographed and then I left. Today I called the manager of the store and he sounded surprised to hear about it and will follow up with me personally today or tomorrow.

To say every car that gets remedial maintenance at walmart will get damaged is beyond ignorant. It simply comes down to a matter of a low clearance vehicle and a steep jack ramp. I'm sure it will be handeled. it's not like walmart is running a scam terrorizing car owners. When looking for a suitable place to get an alignment, 50% of them said the can't do cars with low clearance because of the lifts ramp angle.

Yeah I learned the hard way about Walmart a few years back. Took my 323i in for a "cheaper" oil change. Left the store and a few miles later at a red light, this car pulled up to me and a guy was yelling for me to roll down my window. Once I did he said "I think your car is on fire." He then turned and drove off. I started driving again not knowing what he meant and all of a sudden a massive white cloud of smoke started pouring out from my hood. I immediately pulled over and popped the hood to find that they left a court of oil in my engine bay which melted all over my engine.

Lesson learned!

guess Walmarts new catch phrase is save money, get cheap service. :rofl2:

Always
 

I always have my Nissan dealer work on Attachment 56960my car. Only them.

you know whats better than the dealer, if you can do it yourself, satisfaction+peace of mind of what is happening to your Z. :tup:

Ok, $2k. I'm not an insurance estimator my friend. Of course, a new bumper cover is only $300 from Nissan and painting is likely $500-$700 depending on where you have it done. I'm still likely wrong right? :rolleyes:

Still pointless to hire a lawyer for something like this.

So .........are we getting a new bumper???? I MUST :eekdance: know how this all turns out!!!

^This :iagree::tup:

OP, any update on your case???

Ya whats the word?

Well, loox like you will learn your lesson never to take it to a shi* hole like Wal*MarX. I doubt you will ever get any compensation for what those idiots did to your Z34. Prove me wrong and tell us you got a brand new bumper and tires out of Wal*Marx helper monkeys fawk up! :tup:

right man like have you seen the bums that work there? no.. just no..