FK'D by Nissan
 

Went to my dealer this afternoon to pick up some touch up paint for the Z. When I went in they asked me if I wanted an oil change. No labor fee on this one, just oil and filter charge. I think this is because when I purchased the locking nuts for the rims, I got pissy with them cause they charged me $21 for the labor on 4 lug nuts. I certainly didnt see that coming.......would have done it myself right there in the parking lot. None the less, I said sure, I will take an oil change.

On the way home I noticed the slight smell of oil and chalked it up to them not cleaning around the filter when they took out the old one. Oil temp went no higher than 220 for the trip home. Approximately 18 miles from the dealer to my house. About 15 minutes after I got home, my buddy from work called me and asked to see the Z. He had his daughter and son in the car and they wanted to look at it. No problem. Went to the garage, opened the door and watched them pull up. As soon as they got out of their car, my buddy pointed and said what the hell is that? HOLY CRAP Thats Mobile 1 Synthetic Oil all over my garage floor.

That cut the viewing short of course, and I immediately got on the phone with the dealer. They are going to send a truck out first thing in the morning and load the car up and take back to the dealer. WTF is going on? No warning light for oil, temp never got above 220, engine temp stayed right below 1/2 on the digital dots. Ambient temp here in South Texas this afternoon was 91 degrees. Im pissed off to say the least. So of course, my good friend Jack (Daniels) is gonna watch the hockey game with me tonight.

I'm sorry to hear that happened to you. It seems like a lot of people are having issues with Nissan lately.

I'm glad to hear that they fixed it and I wish you the best.

-Hunter

Quality control
 

Just irritates me that it happened at Nissan. I would never take my car to a fly by night shop such as Wal-Mart or jiffy lube to change the oil. I would never take my car anywhere with the intention of changing the oil. Its too easy, but this was a gimmey from the dealer....so I figured no problem. Just cant get over the fact that this happened really. I am for sure that I will have an earfull for the damn mechanic when I go over there in the morning.

Did they not thread the oil filter on properly?

Quality Control Inspector of Nissan is meeting with my brother because of how the dealer treated the G......bad review is a coming their way...i made a list of what to say...lol

Add this one
 

QA for their mech's should be addressed. This is B.S.

Dont know
 

Dont know. Called em on the phone. Service area closed already. Threw my oil catch pan under the car until they get here tomorrow a.m. to pick the car up. Rest assured I will follow them over in my truck, and do some of my own QA on the reason, and the repair.

Guys, I want you to think of who works in our service departments. These guys are working their butts' off trying to do things the right way. Think about it... They probably can't even afford a Z because of what they get paid. I'm surprised they do what they do with what they get. We're lucky to get the service that we do. Do people make mistakes? Yes. I know I do. It's okay. Stuff goes wrong. If it didn't, we wouldn't be human. Have I had my share of bad things that went wrong with my cars? Yes. I'm just happy that someone helps me.

every time since the purchase, even on delivery and on the body work, all the servicing. they screwed something up and they scratch the car every time when washing, then leave a kind note not to wash the car, they leave big scuff marks.......really hard to take out. :mad: :mad: :mad: :mad: :mad:

and when they repainted the car, the paint soaked the tape and when you peel the tape off, it leaves paint residue on the car....very ugly, and the fender doesnt like up either.

WHAT ??? dealer mechanics get paid top dollar over here.....i asked one time, it was 30+ an hour....

Sounds as though someone did not tighten the oil drain plug properly, or maybe over tightened it (stripping the threads) as you appear to have a slow leak; might be a loosely spun on oil filter too. I'll send Jim (Beam) your way to add to your hockey watching friends.

i bet it's just loose, make them top it off, tighten it and buy you some oil degreaser for the driveway...lol

I had a massive oil leak due to very different circumstances, but have a similar observation... something we should all be very aware of... the oil level indicator warning light comes very late in the game. The oil pump on this car moves oil EXTREMELY FAST, and so if there is a significant leak, it takes very little time to empty. If you see the light, STOP THE CAR AND TURN OFF THE ENGINE immediately. Not worth losing an engine.

In addition, don't use the oil temperature as a backup indicator if you have an oil level light. When oil is low, the oil temperature sensor will be measuring the air/vacuum where the oil once was and is no longer a valid indicator of oil temp.

Re the OP's situation. I'd suggest getting under the car and taking pictures tonight... also take pictures of the oil in your driveway/garage. If this turns into a dispute, you'll be glad you have maximum documentation. Also if the damage is substantial, mind what you say on the boards, keep your identity to yourself, etc... Nissan reads. That was an issue for me. GOOD LUCK!

Mobil 1? Good choice. It may have just saved your engine.

That really sucks!
Make sure they clean the under carriage if necessary.


Do a shot of Jack for me!

Sorry to hear about your situation. I don't think Nissan is to blame for this problem; of course, whoever did the oil change. Reason why there wasn't any oil warning light because I assumed you were moving constantly all the way home. This makes the oil drain slower than if you were sitting still.

I had this problem once when my oil filter o-ring was damage. I drove on the highway for about 50 miles before I noticed a faint knocking noise in the engine. So, I pulled over, turned the ignition off, and popped the hood open. Looking in the bay, I could smell burnt, but there was no smoke. I walked back and turned the ignition on. Guess what, the oil engine started flashing; but the temperature never went over half. After that, I checked underneath the car and the oil was rushing out. That was my Honda.

Anyways, the Nissan warning systems are probably like any other maker. Again, sorry to hear what happen to you and I hope everything is alright.

Edit: My bad, I see that you meant Nissan as the "Nissan dealer" not the brand.

$30+ an hour? That's tough work for that kind of money. I wouldn't call that top dollar, at least here in Wisconsin. I was paid less than that once. That's tough going.

Work for the American Auto union. That's gravy.

i said 30+...it goes higher for older and more experienced workers

Statistically I think the Jiffy lubes of the world have a better track record than dealers. Dealership mechanics are usually trying to do 3 jobs at a time and because of the bouncing around they forget things.

Actually turn the engine OFF first, then stop. Clutch in (automatic select N), engine off and coast to a safe spot. Once you see that oil light you literally have seconds to save the engine from damage.

^^ true, best bet is too just stop...don't want to ruin anything

i do just that b/c my insurance company sends a flat bed whenever i need one...no questions or fees to me.

That's a good point... don't even try to work your way down the road, just turn it off and get into neutral so you can coast to safe spot... that advice will save someone an engine... wish I had it 3 months ago !

That's unfortunate. I hope your motor is OK. A slow leak is the worst because its hard to notice.
I one time threaded my oil filter incorrectly and when I started the car it dumped oil all over my driveway. I obviously shut it off ASAP but cleaning up the spill and buying new oil wasn't fun.

The motor was fine though thankfully, so hopefully everything will work out with your car as well.
Good luck.



Go 'Wings (its going be a hell of a comeback...hopefully)

My techs earn 19 to 35 dollars per hour at the Audi dealer I work at based on experience and they do not have the issues that the Nissan dealer down the road has.
I had them (Nissan) install my rear cargo cover and they brought the car up and handed me the keys and the interior wasn't even reassembled!! Also there was damage on trim and illuminated "Z" kick panels (which they replaced for me afterward).
Even our porters (at Audi) would call us (on two way radio) if they saw something like that before handing the car back to a customer!
The service advisors generally do not call you back either at that dealership!
This stuff isn't allowed where I work.
A friend had a service there and got his truck back with the pollen filter hanging out and the engine cover flopping around in the engine bay.
I don't get it myself!! :shakes head:

this just adds to a bad reputation for dealerships.

good thing the QA of Nissan is coming over to my place.... things have to change...well, at least in my city

Man that is such BS on what happened to you! That's why I rather do work on my Z myself. I understand free labor is a good thing, but the work quality sometimes is garbage.

hey, no wonder it was free....lol..........sorry for the bad joke

Humor doesnt hurt
 

I said the same thing about 30 min ago outside with my neighbor. Half the fifth of Jack gone and about 8 Miller lights.............I can joke about it.

Im not going to quote too many posts, so I will just address whats necessary. Im not that big of an azzhole, but, I dont care what the mech's salary is. They get paid to do a job. Period. If I (the customer) am paying for a service, and I dont care if it is as simple as ordering another glass of tea at cracker barrel, than I expect quality service. I work for my money, and dont expect 50 cents worth of product if I am paying $1.00.

There are a couple different threads here discussing oil temp issues. Throughout those threads there are plenty of people bit(*ing about how Nissan will void your warranty if you install an oil cooler......or how come they didnt install one from the get go. But, if you have a Nismo oil cooler installed by Nissan, your warranty is still in tact. Really??? I cant even get a quality oil and filter change, but I would trust them with aftermarket parts installation? Ha And if something goes wrong, Im supposed to be OK with it because the Nissan mechanic doesnt make 6 figures a year. My azz.

On the positive side, the dealer will be here in the morning to pick up the car to take back to the dealer. Already discussed with them the need for complete cleaning of the under carriage once the problem is fixed. For those of you wondering, I waited about 2 hrs and then checked the oil level. Half way between the dots. Thats good news let me tell it. That means that the filter isnt seated all the way. Beats the hell out of a stripped out plug. None the less, it tells me that I didnt run it low enough to cause internal damage.

[QUOTE=ChrisSlicks;89814]Statistically I think the Jiffy lubes of the world have a better track record than dealers. Dealership mechanics are usually trying to do 3 jobs at a time and because of the bouncing around they forget things.

Sometimes, yes. When I got there today, I had the only car in the service bay. 6 guys sitting around talking about how shitty the GT-R is, and one guy changing my oil. Not multi-tasked at all.

A little oil goes a long way
 

A little oil goes a long way on a garage floor. So it comes across looking like everything in the engine has drained out onto the garage floor. But as you said in reality only about 1/2 a quart has drained out. And that was good. BTW make sure you have the dealer send someone out to clean your garage for you also and to your spec's.
:tiphat:

tell them to send the car washer kid, they don't know how to wash cars, make them usefull to wash ur garage

You're kidding right?! That's $62,400 a year! Where do you live where that's not decent money? In 2007, the median annual household income rose 1.3% to $50,233.00 according to the Census Bureau. So that $60k is ABOVE the median HOUSEHOLD income! If you have two household members working (ie. both parents), that's actually $25k/year per WORKING family member! For those who are curious, that $25k/year = $12.50/hour.

$60k/year is decent money even here in the San Francisco Bay Area. It's not living large and it's not driving a new car, but it's a reasonable apartment in a reasonable neighborhood with a 10 year old car.

I am very sorry what happened to your car and hopefully everything will be okay tomorrow. Keep us posted. Now you have mentioned about locking wheel locks. Do you have the model no. or pictures of which ones they install? They must install the correct ones because 350Z ones are NOT the right part. There's even an TSB out for this. Here's the thread in case you missed it

http://www.the370z.com/wheels-tires/...d-lug-nut.html

Good luck with everything!

I've got two free oil change vouchers from the dealer that will go unused. I'm just not going to take the risk. Besides, I'd rather have the satisfaction of doing it myself. Sorry to hear about your bad experience. Really hope your car is ok.

pass on the vouchers then

How hard is it to change your own oil? Can anybody do it?

Morning contact
 

Got a call about 30 minutes ago from the dealer. They are sending a wrecker out to pick up the car. Manger said they would call me when the car arrives. No dice on that one. I told him I would drive my other vehicle over and check it out on the lift myself. Trust is out the window right now.

Piece of cake
 

Once you get the car lifted, just take off the plastic debris deflector. Oil filter isnt hard to get to at all, and the drain plug obviously is right in your face. In fact, you wont even think about anything else while your under the car except for how puny the stock exhaust is. Thats all that goes through my mind when I have my car in the air.

So true! :icon18:

It's not hard to change one's own oil. However, some of us live in apartments which specifically prohibit you from working on your car in your parking space.

As well, collecting the used oil and taking it to a certified recycling facility is a pain in the arse. You don't just throw your used oil away in the trash do you? :icon17:

check out AK's thread :tiphat:

http://www.the370z.com/diy-section-d...es-inside.html