Nissan 370Z Forum - Dealer Oil Change Gone Bad

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Nissan 370Z Forum (http://www.the370z.com/)

- Nissan 370Z General Discussions (http://www.the370z.com/nissan-370z-general-discussions/)

- - Dealer Oil Change Gone Bad (http://www.the370z.com/nissan-370z-general-discussions/20771-dealer-oil-change-gone-bad.html)

FuszNissan

07-10-2010 07:06 AM

Quote:

Originally Posted by Cmike2780 (Post 613971)

Good to know Nissan doesn't automatically sides with the dealership.

Yep, they look out for their own name even if the customer is dead wrong. It's the dealer is guilty until proven innocent. But their customer service call centers suck. Especially when you get a hold of Bob in India

370Zsteve

07-10-2010 07:50 AM

Quote:

Originally Posted by romoore14 (Post 612993)

Finally got connected with the Executive Customer Service lady this afternoon, she was really polite and helpful! They offered me a 7yr./100,000mi coverage on the engine, which I accepted! I'll be recieving the letter in the mail next week! I guess that's pretty good, what do you all think?

Beat the snot out of it for the next 5 years! :driving:

Zsteve

07-10-2010 09:04 AM

good to hear, you got a good deal.

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