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-   -   Dealer Oil Change Gone Bad (http://www.the370z.com/nissan-370z-general-discussions/20771-dealer-oil-change-gone-bad.html)

Forrest 06-18-2010 09:54 PM

Quote:

Originally Posted by FuszNissan (Post 583134)
I have seen this many times. I would go to Nissan or the Dealer and demand a 10 year, 100,000 Miles warranty that covers the car. That way any future damages that occur, doesn't come out of your pocket for the dealers negligence or the failure of a Nissan Oil Filter. That will be your best move. Nissan will not do all the checks on the motor, or replace it. FYI.

Very good idea!

Neo187H 06-18-2010 11:55 PM

Quote:

Originally Posted by kenchan (Post 583712)
yah, hope they come through.

can almost sense they will only clean up their mess, run a quick test drive, and give your car back saying everything's back to normal, sorry here's a coupon for another oil change on us. :icon14:

and it will still smell like burnt oil for a few weeks. :icon14: :icon14:

Chances are very high that the vehicle lost less than a quart MAYBE two of oil and has suffered no damage at all.

The tech will top it off, clean off the spilled oil spend 5 minutes looking the car over and give it a hard test drive before writing up that the car is fine.

Trips 06-19-2010 12:04 AM

Learn to do your own Oil changes to insure that it's done right.
Sorry to hear what happened, but FuszNissan is spot on with his advice.

AK370Z 06-19-2010 12:34 AM

Very sorry to hear this. This is one of the reason I have stopped letting dealers touch my car. I'm at 20,000 miles now and ONLY time I let the dealer touch my car was when I broke a lug nut by over tightening (by me). Good luck with the whole thing.

Quote:

Originally Posted by FuszNissan (Post 583134)
I have seen this many times. I would go to Nissan or the Dealer and demand a 10 year, 100,000 Miles warranty that covers the car. That way any future damages that occur, doesn't come out of your pocket for the dealers negligence or the failure of a Nissan Oil Filter. That will be your best move. Nissan will not do all the checks on the motor, or replace it. FYI.

Very good advice. +1 repped. :tup:

Also, there's a oil change DIY in the DIY section. Very easy and satisfying experience.

kenchan 06-19-2010 06:45 AM

I think the op knows how to do oil changes (he states he's fluent with engines).

I don't think he has time to do it, that's why he relied on the 'trusty' dealer. Id teach the son how to do it and let him work on it next time. :)

Next call "dad, the tranny won't get into gear and dip stick shows its like got twice the amount of oil... help??" :D ;)

FuszNissan 06-19-2010 06:58 AM

I think it would be great father and son time spent working on the car.

"I never knew my father".....just kidding.

Good Luck OP, let us know the outcome.

billydsz 06-19-2010 07:03 AM

I have a 1992 Ford Explorer that has a check oil light that comes on when the car is a quart low. I don't understand why more car makers don't do this? I believe it checks the oil level at start up and if it's low it comes on. Obviously checking the level while the engine is running is a little more complicated, but even that's probably doable nowadays.

Oil pressure is nice but doesn't tell you that you are losing oil until the engine is blown, lol. Seems like this would be a nice feature to have in the 21st century!!

SkyDancer 06-19-2010 08:02 AM

Quote:

Originally Posted by kenchan (Post 584393)
I think the op knows how to do oil changes (he states he's fluent with engines).

"Fluent with engines"? What's he do....talk to them? ;)

thekinn 06-19-2010 09:47 AM

Probably a result of two or three mistakes by the dealer...

1. not lubing the first oil filter gasket
2. over-tightening the first oil filter
3. not cleaning the oil filter area while replacing it (and noticing a gasket there)

The most routine maintenance task.. with a lift.. and they fail. I'd also get a used oil analysis with your next oil change to see if there are large amounts of metal in it.. blackstonelabs can analyze the oil.

good luck.

stacy001 06-19-2010 10:24 PM

I would call Nissan North America and let them know what happened. It was after all a Nissan oil filter that failed, or a Nissan trained tech that didnt do his job right. I would hold the Dealerships feet to the fire..

SE 06-19-2010 10:38 PM

Quote:

Originally Posted by stacy001 (Post 585097)
I would call Nissan North America and let them know what happened. It was after all a Nissan oil filter that failed, or a Nissan trained tech that didnt do his job right. I would hold the Dealerships feet to the fire..

It was the result of the gasket material from the old filter stuck on the block. How is this a result of a failed filter?

stacy001 06-20-2010 02:57 AM

Your right WEEEE my bad, had to reread the prior posts. Guess i was right with the second part of my quote. "Nissan trained tech that didnt do his job right". Tech should watch for **** like that.

spearfish25 06-20-2010 07:35 AM

:facepalm: The dealership strikes again :facepalm:

I agree with AK. My car has never had a dealer touch it...and she's doing beautifully. Why pay them to F up oil changes and then 'inspect' the rest of the car when this can easily be done at home? I find it rather rewarding to do myself too.

There is always time to do your own oil change. I'm on call at the hospital 5 nights a week and still do my own oil changes. We're talking about 1-2 hours every 6 months or so.

Agree with the double pronged approach: Call Nissan North America to file an official complaint and make them aware and then get the dealer to extend your warranty for free. One guy who blew an oil cooler line and thought he shut the car off in time only found out that his bearings were shot about 2 weeks later.

Zsteve 06-20-2010 08:11 AM

I woud also get an oil analysis right away to see if there are any shavings in it.

CaptainSlow 06-20-2010 02:27 PM

Is the gasket something apparent and hard to miss? I'm looking to do my own oil changes (I've never done them myself) and I don't want something like this to happen since it'll be my fault!


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