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Will Nissan North America help?

Originally Posted by Dembflyr Huh? And to think I would get help and a little understanding on this site. I already stated that it isn't a VERY LARGE AND NOTICEABLE

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Old 05-18-2010, 08:42 PM   #1 (permalink)
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Huh? And to think I would get help and a little understanding on this site.

I already stated that it isn't a VERY LARGE AND NOTICEABLE chip. It is fairly small and I missed it while walking around the car. I was probably a bit too excited to drive my new car. I did bring another blemish to thier attention and they made it right by me.

All I am asking is wether anyone has had any dealings with NNA and if so how did it go?

Why am I being bashed?? I don't get it. Are you all so perfect?
It's just the nature of internet forums.

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I haven't had dealings with NNA. If so, I'd let you know. Don't let it bother you. I wish you the best of luck with your issue.
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Old 05-18-2010, 09:33 PM   #2 (permalink)
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Originally Posted by Dembflyr View Post
Huh? And to think I would get help and a little understanding on this site.

I already stated that it isn't a VERY LARGE AND NOTICEABLE chip. It is fairly small and I missed it while walking around the car. I was probably a bit too excited to drive my new car. I did bring another blemish to thier attention and they made it right by me.

All I am asking is wether anyone has had any dealings with NNA and if so how did it go?

Why am I being bashed?? I don't get it. Are you all so perfect?
LOL, nobody is bashing you and nobody has said they were perfect. We are looking at this from a unbiased, non-emotional point of view. That point of view is that the dealer has no control of the vehicle the second you drive it off the lot. They may be really nice and have it fixed, but if that were my car I'd get over it and certainly not expect the dealer to be responsible for something that I missed.

When you post questions on public message boards you better expect to hear some opinions that differ from yours.
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Old 05-20-2010, 07:56 AM   #3 (permalink)
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Originally Posted by Dembflyr View Post
Huh? And to think I would get help and a little understanding on this site.

Why am I being bashed?? I don't get it. Are you all so perfect?
You aren't being "bashed" when people point out that you have no rights on this matter since you ACCEPTED DELIVERY of the vehicle. You should have been more careful. That is not bashing, that is people with common sense telling you that you screwed up by not checking the car.

And no, nobody is perfect on this site, except the Admin. I like to butter up the Admin, so he's perfect. Why, he is even f-l-a-w-l-e-s-s.
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Old 05-20-2010, 12:30 PM   #4 (permalink)
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Originally Posted by 370Zsteve View Post
You aren't being "bashed" when people point out that you have no rights on this matter since you ACCEPTED DELIVERY of the vehicle. You should have been more careful. That is not bashing, that is people with common sense telling you that you screwed up by not checking the car.

And no, nobody is perfect on this site, except the Admin. I like to butter up the Admin, so he's perfect. Why, he is even f-l-a-w-l-e-s-s.
I think it is bashing when the tone that has been implied in many of these posts is used. In his excitement he made a mistake. Everybody has done it.

The internet has no method for expressing emotion and simply putting a smiley at the end of a sentence does not remove the harshness of a statement.

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Old 05-20-2010, 01:21 PM   #5 (permalink)
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That is not bashing, that is people with common sense telling you that you screwed up by not checking the car.
This is why I feel like I was being bashed. You assume that I have no common sense because I made a mistake.

My biggest flaw has always been that I take people at their word. I guess I am just too trusting of people. It really didn't cross my mind that I should have to inspect a brand new car. I just trusted that if there were a problem that it wouldve been brought to my attention.

As I have said MANY TIMES here. I have learned a valueable lesson from all of this.
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Old 05-20-2010, 01:50 PM   #6 (permalink)
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glad you learned something from the situation. you might have had a better chance getting a complimentary bottle of touch-up paint (a $10-$15 value) for the chip. asking them to remove and repaint the entire part is a bit overkill.

i don't blame you for missing the chip. i've bought several cars in my life and i always prepare to look at every millimeter of the car. i usually end up rushing the inspection from the excitement. but at the end of the day, you have to put yourself in their shoes. i wouldn't give you $600 after coming back to me with several miles. i might throw in the touch-up paint as a courtesy, but that's it. there's no way to prove it was there while it was in their possession.

if it was so small that you didn't notice it when you took delivery, no one but you will know it's there with a good chip repair.
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Old 05-18-2010, 08:44 PM   #7 (permalink)
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I don't think NNA is going to be much of a help. I also don't think you are being bashed or flamed. We're not saying we are perfect and you screwed up. WHat they are trying to say I think I don't throw the dealer under the bus and look at it from their prospective
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Old 05-18-2010, 09:05 PM   #8 (permalink)
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I do look at it from their perspective. That is why I haven't stated the name of the dealer. I used to work on cars. I was a car audio installer. I NEVER accused a customer of lying even when I knew deep down that they, most likely, were. I always tried to find a solution. Most of the time I did. What frustrates me the most is the way I was talked to. Guess this is what I get for buying out of state. Lesson learned.
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Old 05-19-2010, 10:22 AM   #9 (permalink)
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I do look at it from their perspective. That is why I haven't stated the name of the dealer. I used to work on cars. I was a car audio installer. I NEVER accused a customer of lying even when I knew deep down that they, most likely, were. I always tried to find a solution. Most of the time I did. What frustrates me the most is the way I was talked to. Guess this is what I get for buying out of state. Lesson learned.
Car dealers will do alot of stuff that other retailers wouldn't do. I bought my 370Z from a Nissan dealer that I previously bought 3 other vehicles from.

I bought my 370Z the first week they came out in January 09. It was not in stock. I traded in a 350Z. I wanted to give them the car when they got the black 370Z. They pulled the ole "we need to keep the car to keep the $$ figures intact" on the deal.

I agreed, but with the caveat that I needed to put the stock wheels on the 350Z and keep my Nismo LMGT4's. They said no problem. In writing.

Well, apparently the used car manager likes Nismo rims, because he refused to give the wheels to me when I brought the stock ones in the next day. Got real ugly and said the trade-in quote included the Nismos. I showed him the written note. He said he did not write that. The salesman did. Said the salesman did not know how these things work.

Straight up dishonesty.

I cursed. Alot. I told them give me back my sizable down payment, give me back my car and I was leaving.

The general manager then entered the picture and "fixed" the deal back to the agreed upon terms.

I bought the car simply because I wanted it. I should have walked away and gone elsewhere, but I know of no really good Nissan dealers in my area.
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Old 05-19-2010, 10:32 AM   #10 (permalink)
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I think the OP is being unreasonable.

You drove the car away, the dealer has no way to know how that chip happened and whether or not they were responsible. You would have to prove you didn't do it to the car and how are you going to do that? You can't expect the dealer to pay for a chip you have likely caused. Are they supposed to fix paint chips on cars with mileage at the first oil change? LOL they would go BK. It is your resposibility to check the car for that type of damage before taking it off the lot. Blame yourself and leave Nissan alone. They won't, and shouldn't do anything for you. The more I type the angrier I get about this thread. It's this type of entitlement attitude that is costing consumers alot of money in the end, because the cost of handling unreasonable consumers gets passed down to everyone else eventually.
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Old 05-19-2010, 11:26 AM   #11 (permalink)
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I think the OP is being unreasonable.

You drove the car away, the dealer has no way to know how that chip happened and whether or not they were responsible. You would have to prove you didn't do it to the car and how are you going to do that? You can't expect the dealer to pay for a chip you have likely caused. Are they supposed to fix paint chips on cars with mileage at the first oil change? LOL they would go BK. It is your resposibility to check the car for that type of damage before taking it off the lot. Blame yourself and leave Nissan alone. They won't, and shouldn't do anything for you. The more I type the angrier I get about this thread. It's this type of entitlement attitude that is costing consumers alot of money in the end, because the cost of handling unreasonable consumers gets passed down to everyone else eventually.
Sorry that you feel this way. There is no sense of entitlement here. I KNOW I didn't cause the damage and if you really read all of my posts you would see that I realize that I screwed by not checking the car well enough. What I am more pissed about is the way it was handled by the dealer.
I was basically called a liar.

So you can be mad all you want but your anger is misdirected.

Thank you all for your input. I know that most of you don't agree with me and that is fine.
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Old 05-19-2010, 11:42 AM   #12 (permalink)
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Originally Posted by Dembflyr View Post
Sorry that you feel this way. There is no sense of entitlement here. I KNOW I didn't cause the damage and if you really read all of my posts you would see that I realize that I screwed by not checking the car well enough. What I am more pissed about is the way it was handled by the dealer.
I was basically called a liar.

So you can be mad all you want but your anger is misdirected.

Thank you all for your input. I know that most of you don't agree with me and that is fine.
It's not a question of me calling you a liar. I am not. But you cannot realistically expect someone else to pay for your mistake, which was driving the car off of the lot without a proper inspection. You blew it and you need to man up and accept that. Sorry it is what it is.
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Old 05-20-2010, 01:02 AM   #13 (permalink)
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I think the OP is being unreasonable.

You drove the car away, the dealer has no way to know how that chip happened and whether or not they were responsible. You would have to prove you didn't do it to the car and how are you going to do that? You can't expect the dealer to pay for a chip you have likely caused. Are they supposed to fix paint chips on cars with mileage at the first oil change? LOL they would go BK. It is your resposibility to check the car for that type of damage before taking it off the lot. Blame yourself and leave Nissan alone. They won't, and shouldn't do anything for you. The more I type the angrier I get about this thread. It's this type of entitlement attitude that is costing consumers alot of money in the end, because the cost of handling unreasonable consumers gets passed down to everyone else eventually.
Life must be really uneventful for you to get this upset over this thread... are you a salesman? Or maybe both???
The OP doesn't have much experience and he's looking for answers. He's hoping the dealer would go by the honor system. Something you don't find these days. Yes he's expecting too much for the situation but your comments are type overboard. Chill out bro... lol

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A few scratches give a car character. No worries. Life is all bout learning from mistakes. You won't make that mistake again.
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Old 05-20-2010, 07:50 AM   #14 (permalink)
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Life must be really uneventful for you to get this upset over this thread... are you a salesman? Or maybe both???
The OP doesn't have much experience and he's looking for answers. He's hoping the dealer would go by the honor system. Something you don't find these days. Yes he's expecting too much for the situation but your comments are type overboard. Chill out bro... lol

OP
A few scratches give a car character. No worries. Life is all bout learning from mistakes. You won't make that mistake again.
It's a pet peave of mine sorry for the over the top response. No offense intended but the honor system died with George Washington. Now we have infomercials about how to pay ten cents on the dollar for back taxes.
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Old 05-18-2010, 10:10 PM   #15 (permalink)
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This could be a difiicult one to prove. I have deal with Nissan North America and after 4 months they replaced my front bumper. However I don't know about your case.

Post pics!!
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