Nissan 370Z Forum
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Nissan 370Z Forum (http://www.the370z.com/)
-   Nissan 370Z General Discussions (http://www.the370z.com/nissan-370z-general-discussions/)
-   -   UPDATE** It's a done deal, Nissan is buying back my car (http://www.the370z.com/nissan-370z-general-discussions/16098-update-its-done-deal-nissan-buying-back-my-car.html)

Roo 03-17-2010 03:26 PM
Quote:
Originally Posted by VCuomo (Post 451081)
Most of us don't have the noise issue - my guess is that Nissan knows it's a real problem and is working to fix it. They just don't have a fix yet and probably don't want a public relations issue like Toyota is having right now, so they just bought yours back (which is what they should do).
What they should have done is swap out the car when I brought it to their attention just days after I bought the car. Not 9 months later.

Quote:
Huh? They have a fix for it - the TSB has even been posted on this site. I went to a local dealer a few weeks ago and they ordered the replacement springs and installed them.
Last time I took my car is was around December/January and at that time they had no fix and wouldn't fix it. Once I no longer had to take my car in and was told the case was filed I stopped trying.

Quote:
Yep, you were definitely not treated right. And your wife should have told that dealership to shove it where the sun don't shine. But the examples you gave were of independently owned Nissan dealerships being stupid - not Nissan Corporation. Do you really think that there are no Ford (or Dodge, or Chevy, or ...) dealerships that mistreat their customers? C'mon, be realistic...
These are my local dealerships, these are the people I would have to deal with to not only purchase next vehicle but throughout the ownership. Now why would I want to volunteer to spend more time with these people?

And yes this does fall on corporate. I spoke to corporate many times about trying to help me out by either swapping the car or just giving me a rental until they fixed the issue. They wouldn't do either and kept telling I had to go through my dealer that wanted nothing to do with me.

wishihadnav 03-17-2010 03:27 PM
too slow to post..haha..anyway good thing your getting your money back and some..id be pretty damn pissed myself.

vipor 03-17-2010 03:35 PM
From what I've heard there's 2 different revisions of the ECU and the newer one does not have the noise. I'm sure it's around here somewhere. I have the noise, but it's slight in my case and I don't notice it most of the time.

fullmonty 03-17-2010 03:39 PM
I can't blame you for not wanting another Nissan. If it were me, I'd feel the same way. Like I would never buy a Ford truck again after the issues I had with mine.

Roo 03-17-2010 03:44 PM
Quote:
Originally Posted by vipor (Post 451119)
From what I've heard there's 2 different revisions of the ECU and the newer one does not have the noise. I'm sure it's around here somewhere. I have the noise, but it's slight in my case and I don't notice it most of the time.
Then in all honesty you shouldn't be telling people who have the problem it's minor. Instead you tell me it's minor and it's no big deal when you have no idea exactly how bad the problem is. You can get in your car and enjoy it and life is good so it's easy for you to say 'buy another Nissan'. But for me who has not been able to enjoy the car whatsoever for the past 9 months and have spent hours upon hours fighting with Nissan is done. The difference is I respect your opinion and never argued it, yet you and others wish to argue how I feel even though you have no idea what I have been through.

vipor 03-17-2010 03:47 PM
Noone has argued how you feel. You exude anger and frustration, even in text. Everyone knows how you feel.

NewlyIMPORTed 03-17-2010 03:48 PM
you got a dealership to buy back a car that made a little ecu noise and had a stuck hatch every now and again? sh*# i would say they are pretty nice

wishihadnav 03-17-2010 03:50 PM
Quote:
Originally Posted by NewlyIMPORTed (Post 451147)
you got a dealership to buy back a car that made a little ecu noise and had a stuck hatch every now and again? sh*# i would say they are pretty nice
i think the OP said it made more than a little noise..enough to give him a headache.

Zultimate 03-17-2010 03:55 PM
Quote:
Originally Posted by Roo (Post 451137)
Then in all honesty you shouldn't be telling people who have the problem it's minor. Instead you tell me it's minor and it's no big deal when you have no idea exactly how bad the problem is. You can get in your car and enjoy it and life is good so it's easy for you to say 'buy another Nissan'. But for me who has not been able to enjoy the car whatsoever for the past 9 months and have spent hours upon hours fighting with Nissan is done. The difference is I respect your opinion and never argued it, yet you and others wish to argue how I feel even though you have no idea what I have been through.
I'd just like to say i'm glad you finally got what you wanted and extra glad my Z doesn't have the noise.

soCo 03-17-2010 04:19 PM
This sounds like me, my first car was a Mercury. The wiring harness actually caught on fire and smoke started blowing into my car. Was a 3500 dollar fix that thankfully my insurance covered. I sold it after that and said never again.

But on a more related note, I understand why you're angry, but as was noted before...it's a business. Nothing personal. IMO you're lucky you even got them to buy it back, I really don't think many dealerships/corporations would buy anything they sold back especially after it's been used (even slightly).

wishihadnav 03-17-2010 04:44 PM
glad i never bought a mercury.

elixxxer 03-17-2010 04:47 PM
Glad to hear they bought your car back. I have a 2006 G35 coupe I bought used in mid-2007 and a high-frequency noise started to manifest itself about six months ago. Mine only occurs under load (if you rev the engine in neutral, no noise) and is not terribly loud, but it still irks the crap out of me. This is clearly a known issue because G35 and G37 owners are having the same problem. The dealers are replacing ECUs to remedy the issue and some owners are reporting that the noise returns while others assert all is well. I won't buy another Nissan/Infiniti again, despite my strong desire for a 370Z, until they get this issue sorted.

Hugoneus 03-17-2010 04:55 PM
I am sorry to hear that.

I personally have not noticed this noise. I will check tonight. I hope you have better luck next time.

kannibul 03-17-2010 05:00 PM
Toyotas are cheap right now...dunno why :stir:

6MT 03-17-2010 05:00 PM
Quote:
Originally Posted by elixxxer (Post 451266)
I won't buy another Nissan/Infiniti again, despite my strong desire for a 370Z, until they get this issue sorted.
Kind of extreme. I, and the majority of others on these forums (and off for that matter), have never had these two issues. No noise for me. No hatch issues for me. Again, AND the majority of others. If you feel that extreme that you will never buy another Nissan, it's your decision. But looking at you folks who think this way ...from my perspective, it really makes me wonder... What would make you completely happy?

.... NOTHING

So at the risk of getting emotional, which wouldn't solve anything (as it hasn't in a lot of previous posts), it's probably for the best that you move on.

Montez 03-17-2010 05:01 PM
Quote:
Originally Posted by fullmonty (Post 451133)
I can't blame you for not wanting another Nissan. If it were me, I'd feel the same way. Like I would never buy a Ford truck again after the issues I had with mine.
Agreed!

Jl lE lM 03-17-2010 05:01 PM
Wow, that sounds like a nightmare for you. You hated your Z so bad that you left it in your diveway just sitting there... I really dont like hearing this news since I am looking to buy a Z soon. For all I know, this guy could be some competitor trying to lower Nissans rep.

blue660r01 03-17-2010 05:04 PM
OP how about you dont buy anymore cars are you just focus on putting on your makeup and picking out skirts and taking the bus for now on. It happens with cars. Get over it.

370zproject 03-17-2010 05:04 PM
Quote:
Originally Posted by Jl lE lM (Post 451307)
Wow, that sounds like a nightmare for you. You hated your Z so bad that you left it in your diveway just sitting there... I really dont like hearing this news since I am looking to buy a Z soon. For all I know, this guy could be some competitor trying to lower Nissans rep.
get ur Z its probly got all the issues with all new cars fixed by now plus it is an amazing car!!!!

Forrest 03-17-2010 05:15 PM
Quote:
Originally Posted by vipor (Post 451017)
There's a fix now, and I think a TSB.
You serious there is a fix for the ECU noise? i drown it out with music, that was my fix haha.

Matt 03-17-2010 05:16 PM
Good thing the OP didn't get a Toyota. Getting Toyota to buy back a runaway Camry would have been the least of his worries!

Trips 03-17-2010 05:18 PM
To the Op, sorry to hear you got a dud. But I didn't, and so did most of others in here. its unfortunate it couldn't be resolved. Good look in what other brand you go to....

blue660r01 03-17-2010 05:23 PM
He just needs to realize it takes a while to get things like this taken care of.

370Zsteve 03-17-2010 05:26 PM
OP, please go away. Really, since June '09 the only thing you've ever posted is about your stupid noise. Nobody cares. Good bye. Get a goddamned Chevy.

Forrest 03-17-2010 05:26 PM
Quote:
Originally Posted by Roo (Post 451004)
Actually there is not one issue there are multiple, and Nissan has not fixed either of them.

For one the noise, Nissan has not fixed it and has no idea how to fix it. If they did then they wouldn't have agreed to buy back the car.

The back hatch not opening up is not fixed and Nissan won't fix it either, at least for me. Members on here have found fixes and bring them to Nissan yet Nissan refuses to do that fix. I don't know about you but when I go to the cleaners and pick up my suits and in order for me to put them in the car I have to either leave the back hatch open or lay the freshly cleaned suits on the grand so I can use both hands to open the back hatch is a joke.

Most people are really happy with dealerships when they buy their car, that's their job. But once they get that sale most are done helping you and in my case wanted nothing to do with me or even try to help me. When I went to other dealers they were rude. I kept telling them it was a high pitch noise and they would still only send out the maintenance manager who was 60 years old and talked the entire them and wouldn't shut up long enough to listen for it. Or the dealer manager who opened the door and sat in the car for 10 seconds and then got out. I told him it doesn't make the noise unless your driving and he said he didn't have time to go for a ride. Or how about the dealership who told my wife she knows nothing about cars and that is a normal noise all cars make and to send her husband in so they could explain it.

All this happened at 3 local dealers, so please tell me WHY I should buy another Nissan?
I notice this is the business model for most business. If you have a problem and bring it to the low level guys, they will brush you off the best way they possibly can.
The only way around this issue is to keep going to some one higher. Or hope to get some one smart who wants to help.
I think no matter where you go, you will get this business model unless you meet a business with really nice people in it. Or in your case a really exceptional dealer.

Zsteve 03-17-2010 05:29 PM
and the hatch thing is fixed with the TSB so thats all good.

shabarivas 03-17-2010 05:31 PM
LOL you are whining about the car whining? I think us humans whine louder... its a freggin sports car man... it makes noise... its bumpy... it has a loud fuel pump...so? Oh no the road noise is too much... nissan fix it! oh no my rear visibility... nissan fix it! oh no the oil gets hot when i PUSH the car... nissan? LOL... you should not run away from nissan... you should run away from owning a sports car...

I dont look at fixing / spending time w/ my car as a chore or as a pita - i look at it as a learning / bonding experience... good luck finding a car that is headache free... let us know what you find...

nogoodname 03-17-2010 05:33 PM
Quote:
Originally Posted by Roo (Post 450904)
Got the call today, it'll be gone this month. I'll be reimbursed every dime I paid for the car plus a little extra. The wait was well worth it and I cannot wait to drop it off at the dealer.

Threads:
http://www.the370z.com/nissan-370z-g...nger-side.html

http://www.the370z.com/nissan-370z-g...tch-noise.html

http://www.the370z.com/nissan-370z-g...tch-noise.html

Someone I knew got Nissan to buy back their car.
He walks into the dealership and the receptionist says "your back again?"
He says "Here's the keys.... You can have the car now and it's your problem now."


:roflpuke2:

alvinmathew88 03-17-2010 05:40 PM
I do honestly sympathize for you, and your situation. Im pretty sure everyone on this forum has dealt with customer service situations, where they weren't treated fairly or where the CSR didnt rectify the problem. Im glad though, you got what you wanted, even though it came 9 months too late.

Umm... You mind posting up the VIN to your car? Just in case, somebody runs into this car with all the problems??? Assuming the dealer is going to sell it as a used car.

kevin.z 03-17-2010 06:11 PM
to the op, get out of this forum!

Zsteve 03-17-2010 06:13 PM
I dont hear the whine but I have slight hearing lose in certain freqs. Has anyone that has the noise tried to use any type of device that amplifies to sound like a tethescope or something like what the sports people use to catch the guys talking sh!t?

OldGuy 03-17-2010 06:25 PM
Quote:
Originally Posted by Roo (Post 450946)
Extreme, why? The car has many faults Nissan refuses to fix. Plus the majority of owners won't take a stance because they have blind love for the car and don't want to be without it. This took months of my life and every dealer I went to would literally talk down to my wife and myself and some would even get heated. Instead of Nissan doing the eight thing when I brought this issue up (with under 100 miles) was to swap out the car. They refused and instead made me waste months fighting. I'm done and after all the bad experiences I had with dealers I'll never buy another Nissan again.
I can understand your feeling---Burned once, Nissan's fault, burned twice my fault. You'll agree that this can happen with any make car and, in fact, does. But you should have been treated better. I would feel as you do and, being a lawyer, I probably would not have been as patient as you were. I would have filed suit early on. I would also buy another make car. Good luck to you.

AK370Z 03-17-2010 06:30 PM
I'm sorry about your experience. Only a VERY handful of 370Z were affected by the ECU noise. If I recall correctly, Nissan is Swapping ECU for a newer one. There IS a thread somewhere on the forum but I just can't find it at the moment (too sleepy :o). They are probably going to release the TSB any time now(I'll check tonight if it's out yet or no). I'll find it and add it later. Basically any ecu ends with xxxx is being replaced with the newer one. Again, very small 09 370Zs were affected. (I do not have any problem)

As for the stuck hatch, there is already a TSB. One can simply print it out and show it to the dealer and they will order the parts for you on the spot.

http://www.the370z.com/370z-technica...se-button.html

I'm sorry that your experience has not been like the most of us. Please feel free to post some pictures in our "other vehicle" section once you get the new car.

Good luck.


BTW, I'm closing this thread before it goes south :ugh:


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