morimoto headlight issues

Originally Posted by tahoe

so in feb 2022, i bought some morimoto headlights from concept z performance. my passenger headlight low beams and high beams both stopped working but the drls work. i have in contact with their customer support (morimotos have 5 years warranty) for a WHILE now and their warranty expert is still on his honey moon. I've called and it goes straight to voice mail, the guy emailing me has been responsive but really just getting me the run around. If this is an authorized dealer, what should i/can i do? i haven't been able to drive at night for a while now.