Contact with Evo-R/Nugen Auto
 

Has anyone tried contacting them for the past 2 days with no reply?
Ordered a part and need the address updated but no one has been replying back or answering the phone....

Evo-R or Nugen? You'll never hear back from Evo-R once he has your money.

really? :/ does he send you the items or no...lol if not imma message paypal and get my money back

He only does that to anyone named Chuck. ;)

:rofl2:

There's a long list of people he screws. I'm not special.

OP, get your money back now. You'll likely never see your parts. Buy his parts from The Z Store. Call first and see if whatever you want is in stock. Evo-R likes to string people along until they can't get a Paypal refund anymore. Buy through a legit vendor so you can get your money back.

Evo-R got banned for this a long time ago, and it seems like he's still doing the same shady ********.

Damn :/ just messaged paypal to see if I can get my money back. Wish I wouldve seen this earlier.

I suggest that we Z owners boycott all EVO-R items, regardless who they are sold through. If EVO-R is dishonest enough to take our $ without delivering the goods, then he needs to be hit the hardest where it hurts the most, the bank account.

There's a whole lot of threads with people reporting the same behavior from Evo-R going back years.

I tried contacting nugen auto too but no reply lol as long as I get my money back from paypal im fine...but yea it sucks buying something and then no reply or anything -_-

:iagree:

Email paypal or call away! Lol

Wait few more days. EvoR alwYs delivers everything I order within in a week.

Did you order straight from their site?

I haven't had a problem with NuGen..

He usually messages me right away, but its already been 3 days.
I'm wondering if he and Evo-R (Jay) are partners. Cause both are mia when I attempt to contact them or e-mail. Hopefully, i'll get a reply back from Evo-R tomorrow cause the money was already processed. Paypal got my e-mail about the issue and said they would contact me tomorrow.

Evo r is a thief vendor that this forums administrator's knowingly sets it members up with. Good luck.

Im guessing Evo-R got to you too?
Did PayPal give your money back?

Yes few times and one time from eBay. Always arrived.

I just ordered a high wing from Nugen Auto. They were professional and the spoiler arrived within the week. I was told it was the last one they had. (They sell the Evo-R High Wing) GL Bro!!

I Purchased a titanium gearknob from Evo-R.... 2 years later i have yet to receive anything, Also no reply to any of my messages ! :mad:

Did you pay through pay pal?
Im just waiting for paypal to message me back. I started a claims or whatever it is to get my money back.

How long ago did you get a hold of Nugen Auto? I tried messaging them last week with no luck lol

Kind of disappointing to find out a lot of these places, like Fly1 too, either take forever to ship (because it's made to order) or they just straight up never respond. unprofessional. Looks like the people who did receive items are getting quality items, very sad.. could be making a lot more money with better customer service

Never order from Evo-R direct....as previously said, go through a forum vendor to get the part after making sure they do have it in stock.

As for Nugen...I recently got an Evo-R piece through them and the transaction went flawless. This was about 2 weeks ago.

Yea... I ordered it through the online website directly lol
As long as I get my money back, that's all that matters :/ (Unless Evo-R messages me. All I got from paypal was a receipt that the money was processed.)

Most likely i'll get the money back cause the seller hasn't provided a tracking or anything yet and its been 3 days -_-

I eventually got my money back from PayPal. Keep trying

I'm confused, if you ordered direct from Evo-R site why are you trying to contact Nugen too?

I've had good luck with Evo-R. I just contact Jay at Evo-R before I order and make sure the part is in stock and ready to ship out. Then I have it in about a week.

I thought that Nugen was in charge of the Evo-R site lol
I tried contacting this Jay guy and doesn't reply or call back at all.
And from what others are saying its not the first time :/

Nugen has no relationship to Evo-R other than selling some of his products. Jay is the principal of Evo-R.

I know lol just realized that. I started a claim so i should be getting my money back if he Jay doesnt reply back by mon

bought an evo-R F1 smoked light from Zstore, and it was completely different flashing function than as described. they wanted me to go through EVO-R directly since they are the manufacturer, and it was as useless as rat's t its.

I ordered EVO-R Nismo DRL and they arrived pretty fast (4 days) directly from Taipei.

He even gave me a refund for an over charged.

PM or email jay@evo-r.net

I've been witnessing this same bullsh1t on this forum for years. Sad that the admins still support/permit such shady practices. I guess $ rules all. Shame on them for allowing it to continue. I would've banned that loser years ago.

If you were all smart, you would only go through vendors who accept straight up credit card transactions where you can do a charge back at the hint of shady business practices. Those of you who still haven't gotten refunds after multiple years, you should be ashamed of yourselves for not wreaking havoc and causing hell.

Already e-mailed him for 3 days and called but no response lol

Yea...I bought the part last Saturday and haven't heard anything from him still so I put in a claim/dispute with paypal regarding the issue. On my end, I thought Nugen Auto was the owner of the Evo-R website but found out they were different haha

Forget Paypal. It's garbage and you shouldn't give money to vendors that solely rely on it.

Instead, pay with your credit card and let the vendor answer directly to the credit card company if there's an issue. The vendor can deal with a charge back if they can't manage to hold up their end of the purchase.

I went ahead and purchased some CF overlays from Evo-R after I bought my Z last year. I paypal'd right away, waited 3 days, didnt hear from him with tracking, emailed EvoR, didnt hear anything for a day, promptly got a refund thru PayPal

The guy is awful and has zero communication.

Im sorry to hear about what happened.

I can try to reach out to him and get his attention if you still need to make contact.
Yes that is true they have been spanked already but I thought to some extent overall the complaints were not as bad as they used to be.

Not saying there should be any but with vendors who make parts? they're always some issues but no need to explain what you already know. :)
Can't speak to Nugen but to EVO-R I can again try to reach out to him.

You need to understand that some of these vendors while not perfect do indeed come thru most of the time, So to say WE support thieves is not true.

A few members have seen when I hear of issues? I always try to get things resolved, But I can only do so much, But that still doesn't stop me from trying to help.

If a vendor keeps getting legitimate complaints?

I can advise AK to look into taking action, But IF their many instances from members getting what they paid for and are happy that does makes it a bit hard to do than just have a knee jerk reaction to anything negative that arises.

If that was the case this forum wouldn't have much vendors. :ugh2:

Blaming admins is easy, But unless every member decides to go Prem to keep the forum running trying to prune every vendor with an issue or issues will be hard to do.

Not saying a vendor won't be removed since we've let go a few who completely failed members.


You are correct this vendor has had problems in the past as Chuck has pointed this out.

Unfortunately We may need to revisit or look into what action will be taken if legitimate complaints continue to arise.

Thank You for your honest opinion. :tiphat:

Thanks for weighing in Trip..can we set up a sticky thread so that forum members can rate their buying experiences per vendor? Btw I did pay my dues today to become a premium member. Perhaps that should be a prerequisite to complaining about being ripped of by our sponsored vendors.

:bowrofl: how does that make any sense?

Thanks Trips, this thread was giving me a headache lol :tiphat:

Its a good thing that you went ahead and became a premium member Pearl Zed. Not only do you have more forum access and cool decals that will be sent, but honestly with how great of a website this is and how well it is maintained.. the $20 per year it is to help is nothing and everyone should do it out of the fact that this website has helped everyone in one way or another.

IMO The only reason behind an active member of this forum not donating for the premium membership each year is if you don't have a financial bank card.

Heck I went premium about 1 month or so after joining this website just from learning as much as I had and been helped as often as I had in that first month.

I think he possibly misconstrued him buying a premium membership with Trips sending a removal onto AK for EvoR. Everyone on this forum would have to be a premium member to not have any vendors sponsorships.