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-   Nissan 370Z General Discussions (http://www.the370z.com/nissan-370z-general-discussions/)
-   -   major issue with AEROJACKET.... anyone heard from them lately or had similar issue?? (http://www.the370z.com/nissan-370z-general-discussions/108308-major-issue-aerojacket-anyone-heard-them-lately-had-similar-issue.html)

nomodsjk 11-08-2015 03:17 PM

Ive had nothing but good experiences with Rich at aero jacket. Maybe he's going through some personal issues. Im sure thats no comfort to those who are waiting for results but i have to think that there's something going on behind the scene thats causing this. They've been a vendor in good standing for quite some time now so hopefully whatever is causing this is temporary and gets sorted out soon. As for the correlation between fly1 and aero jacket they are in the same building so thats why the shipping info says that. Im sorry to hear this guys i really hope this gets resolved soon. Its always a shame when things like this hapoen in our community

Breadz 11-08-2015 11:00 PM

Ive been told my replacement wing has been finished but it will be shipped after they get home from sema

lhinojos 11-09-2015 01:38 AM

Sorry to hear OP. I got a full lip kit about a year ago from them, and when I got in a accident, they sold me another kit at a discounted price. From when I spoke with him, aerojacket is a side business that he has. He also is a owner/manager of a bar somewhere in LA. So I could imagine how busy he must be with running a bar, the shop, and getting ready for sema.

Just providing some insight on the situation, aerojacket I think should stay local, and aren't exactly ready for nationwide sales from what it seems.

tonythetiger 11-09-2015 04:34 PM

i totally agree with you, worse feedback from any other company iv worked with, its been over 2months now, no response.

birdman71 11-09-2015 05:17 PM

Quote:

Originally Posted by nomodsjk (Post 3343404)
Ive had nothing but good experiences with Rich at aero jacket. Maybe he's going through some personal issues. Im sure thats no comfort to those who are waiting for results but i have to think that there's something going on behind the scene thats causing this. They've been a vendor in good standing for quite some time now so hopefully whatever is causing this is temporary and gets sorted out soon. As for the correlation between fly1 and aero jacket they are in the same building so thats why the shipping info says that. Im sorry to hear this guys i really hope this gets resolved soon. Its always a shame when things like this hapoen in our community

Sorry to hear OP, I'd keep trying Rich, He may be busy like Seth from Vivid Racing was saying
I ordered my Type 3 Carbon Fiber Duckbill spoiler from Rich with Aerojacket and communication at times took a couple days but other than that he delivered the finished product in a $HIT load of bubble and protective wrap. Fitment and Filament is beautiful.

As for communication wise, I know his wife works more than he does, and on top of that he is the main guy at Aerojacket. There are 2 other guys that come in as well to help.
Something I did notice when he dropped my product off though was that he has 4 kids. Since his wife isn't able to help much he has to run Aerojacket and on top of it play Mr. Mom.

As for the correlation of Fly1 and Aerojacket, you are close. Lohit's Fly1 shop is in Gardena and the Aerojacket shop is in Torrance. They are infact though the same product and made the same way with the same processes.

Fly1 has more of a selection when it comes to products though.

DRFTR 11-23-2015 09:51 PM

So I found out today through FB (370z z34) page that AEROJACKET is now closing its business. They have taken orders from several people I know and appears others in this forum, yet with every email, phone call and PM I send, I have YET to hear from the company. Someone posted today that Richard is closing his business due to family issues. Well guess what buddy, you just screwed my family out of $700 worth of my hard earned money and even more if you consider the damaged parts. I can't believe people do business this way today and can get away with it. I will be contacting PayPal and my back and requesting a refund or return of my funds. Hopefully there is a light at the end of this $h!t tunnel. If you are thinking of buying anything from AEROJACKET recently, DONT. They will scam you also.

axmea? 11-24-2015 02:52 AM

This is messed up. Sorry for your loss man. I feel your pain. I dealt with Richard purchasing an entire kit from him - lip, skirt, wing, fenders, etc. He was a class act and really took care of me. Paid him cash, he picked up my car after setting it up, sent me pix of the build, and drove the car back to me. It really was smooth transaction. He swapped out my wing for the infamous ducktail. He also swapped a replacement FRP skirt for a CF skirt after I let him know I was not happy with the paint work on the FRP skirt. All in all, I have nothing but praise for the guy based on my personal experience. I am not defending Richard, just sharing my personal experience. No excuse for the loss he created for you.

Breadz 11-24-2015 03:25 AM

Still havent recieved my replacement wing , if they dont respond clearly i have to try to get my money back through paypal
Edit: they sent me the tracking number last night phew, also i've been in contact with somebody named alex not rich

ZeroZ34 11-24-2015 12:20 PM

I digress....Rich stopped answering my messages as well. I ordered some side blades in preparation for Nissfest and did not receive them. (ordered back in october).

Breadz 11-27-2015 05:14 PM

Finally got my replacement wing, Took 4 months of constant messaging.

Zbrah 11-27-2015 05:27 PM

FS: slightly damaged duckbill $99 obo
 
Quote:

Originally Posted by Breadz (Post 3356224)
Finally got my replacement wing, they didnt put a return address for me to return my cracked one. Took 4 months of constant messaging.

:icon17:

TejanoD's Z 11-29-2015 03:33 PM

I too have been trying to contact them. Ordered the fenders back on 1 Nov but have not received any feedback except when I placed my order. I have been also dealing with someone name Alex at the same email on their page. When i was trying to place my order they were answering very fast but now nothing.

Breadz 11-29-2015 04:15 PM

Quote:

Originally Posted by TejanoD's Z (Post 3357056)
I too have been trying to contact them. Ordered the fenders back on 1 Nov but have not received any feedback except when I placed my order. I have been also dealing with someone name Alex at the same email on their page. When i was trying to place my order they were answering very fast but now nothing.

yeah i got awful response times with alex AFTER i paid

slammedsammy 11-30-2015 01:34 PM

very interested in this thread. dying to get my hands on a duckbill and some side-blades....

birdman71 11-30-2015 01:42 PM

Quote:

Originally Posted by slammedsammy (Post 3357479)
very interested in this thread. dying to get my hands on a duckbill and some side-blades....

Well Aerojacket is closed and Fly1 is having 20% off everything Cyber Monday sales. Fly 1 and Aerojacket were the same company pretty much except run by separate people.

Lohit has great response times I know that for sure. They have the Type 3 duckbill spoiler and side-blades too


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