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-   -   Nissan's Contact for Professional Answers (http://www.the370z.com/nissan-370z-general-discussions/104656-nissans-contact-professional-answers.html)

AngelNismo 06-12-2015 10:24 AM

Nissan's Contact for Professional Answers
 
Guys I respect everyone's knowledge on here but I'm wondering, anyone has Nissan's official tech support contact because honestly speaking, the people at the dealership no squat and sometimes people in forums may not always know the correct answers.

Exhaust 06-12-2015 10:27 AM

Quote:

Originally Posted by AngelNismo (Post 3226690)
Guys I respect everyone's knowledge on here but I'm wondering, anyone has Nissan's official tech support contact because honestly speaking, the people at the dealership no squat and sometimes people in forums may not always know the correct answers.

Local reputable tuners are a good source of info when building the car. Generally I would trust the stealership or you could always email corporate. if you are that insecure about information being provided, read the manual or get educated.

scottIN 06-12-2015 02:15 PM

I'd venture to guess that the collective knowledge of this forum is greater than anyone you will find at Nissan.

kenchan 06-12-2015 02:23 PM

thats a trap of some sort.

cooltoy 06-12-2015 02:34 PM

Quote:

Originally Posted by AngelNismo (Post 3226690)
Guys I disrespect everyone's knowledge on here but I'm wondering, anyone has Nissan's official tech support contact because honestly speaking, the people at the dealership no squat and sometimes people in forums may not always know the correct answers.

Fixed.

Zbrah 06-12-2015 02:37 PM

From Nissan's web site
 
Nissan Consumer Affairs
P.O. Box 685003
Franklin, TN 37068-5003
Phone: (800) NISSAN-1 (or 800-647-7261)

Monday through Friday:
7:00 AM to 10:00 PM CST

Saturday:
7:00 AM to 5:00 PM CST

NMAC-financed loan or lease*
Nissan Motor Acceptance Corp. (NMAC)
For Retail Loan Customers: (800) 456-6622
For Lease Customers: (800) 777-7018

Monday through Friday:
7:00 AM to 7:00 PM, Central Time

*Non-NMAC finance questions should be addressed to your finance company.

EV Customer Support Team
Phone: (877) NO GAS EV (or 877-664-2738)

Monday through Saturday:
7:00 AM to 11:00 PM, Central Time

Chat Now with an EV Support Team Member

Nissan Commercial Vehicles
Consumer Affairs and Roadside Assistance
Phone: (877) NIS-NCV1 (or 877-647-6281)

Monday through Friday:
7:00 AM to 6:00 PM, Central Time

End-of-Lease Questions Only
Phone: (800) 778-4211

Monday through Friday:
8:00 AM to 6:00 PM, Central Time

NMAC Mailing Address
NMAC
P.O. Box 660360
Dallas, TX 75266

NMAC Package Delivery
NMAC
8900 Freeport Parkway
Irving, TX 75063

kenchan 06-12-2015 02:42 PM

show off :shakes head:

Zbrah 06-12-2015 02:45 PM

:p

ORANGE screen name!! :woot:

DIGItonium 06-12-2015 03:33 PM

This is going to sum up NNA's response:
  • Orange Peel - It's normal.
  • Throttle lag - It's normal.
  • Car won't start, steering lock failed. - Take it to dealer to get it diagnosed. Pay to replace the known good battery. Replace ECU. Then later realize there's a TSB for steering wheel lock.
  • Oil recommendation - Use Nissan's ester oil.
  • Noisy valvetrain - Use Nissan's ester oil.
  • CSC failed, lost clutch pedal pressure. - Take it to dealer to replace CSC and/or master cylinder. Possibly end up replacing the clutch disk.
  • Loss of power, high oil temperature. - Take it to dealer to get it diagnosed. After a few trips, get NISMO oil cooler, but voids warranty.
  • Intermittent throttle response. - It's normal. Take it to dealer to get it diagnosed. Replace battery. Replace other things. Then realize it's a faulty brake switch all a long.
  • High pitched whine. - After being told to make several trips to the dealer, finds out noise coming from ECU. Replace ECU.

SouthArk370Z 06-12-2015 07:41 PM

Quote:

Originally Posted by scottIN (Post 3227071)
I'd venture to guess that the collective knowledge of this forum is greater than anyone you will find at Nissan.

:iagree:
There may be someone at Nissan that knows more than the collective here but I seriously doubt that you will get the opportunity to talk to him/her. The person you talk to at Nissan will probably be reading from a script and won't really know what they are saying means. From my experience, dealers/service depts will out and out lie to you.

DEpointfive0 06-12-2015 08:02 PM

Me

/thread

jpkirk 06-13-2015 11:43 AM

Quote:

Originally Posted by scottIN (Post 3227071)
I'd venture to guess that the collective knowledge of this forum is greater than anyone you will find at Nissan.

You will be assimilated!

Read T 06-13-2015 01:57 PM

Their answer will be "take it to the dealer"

Then if it's like my dealer, they will change your water pump and forget to put any coolant back in so your car overheats about a mile outside of the dealership. And they will overtension the belt, so the next day it explodes and you lose power steering, cooling, alternator.

yay dealerships.

Read T 06-13-2015 01:58 PM

Nissans certified techs also asked me how I got an R33 imported over here legally when they saw my stock S14.

axmea? 06-14-2015 01:44 AM

Find a tuner in your area who specializes in Nissans or get to know a GTR tech or go here.


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