10-14-2014, 01:16 PM
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#1 (permalink)
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A True Z Fanatic
Join Date: Mar 2013
Location: NM
Posts: 8,063
Drives: Awedeeeeee
Rep Power: 603
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Quote:
Originally Posted by Onelownismo
I highly recommend Professional Rim Repair in Chesapeake. Chris (the owner I believe) and his guys do great work and they have high end equipment. Have used them several times for different reasons and have been satisfied every single time. Great group of people. Don't go to the franchise places, they suck and don't care about people's cars.
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Typical blanket statements like this are often wrong. The last two "independent" shops I went to were hacks. One of them I sued and won a $13,500 settlement + 10% per annum in interest because he practically destroyed my car. Franchise companies are fully insured, have resources to provide fixes for anything they do screw up (as long as fault is proven, but same goes for an independent shop as well) and are generally bound to a particular level of service and one can usually come to a conclusion about how that franchise location operates based on the reviews left by others. As long as MOST of the reviews are in favor, you generally won't go wrong. If it is 50/50 mixed. Steer clear. Any worse than that you are just choosing poorly. I give credit where it is due. I don't care if it franchise or otherwise. Business is business. Do it well and I'll go back.
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