Good Nissan dealer in northern VA for service

tschangrx7 · 07-19-2013, 02:03 PM

Can anyone recommend a Nissan dealer in northern VA for service? I need to have ESCL recall service done by a Nissan dealer. Thx.

RandyD · 07-19-2013, 02:15 PM

i have been generally happy with Nissan Chantilly -

Roadster4Us · 07-19-2013, 03:30 PM

Quote:

Originally Posted by RandyD

i have been generally happy with Nissan Chantilly -

As Randy stated, Chantilly is good.

tschangrx7 · 07-19-2013, 04:55 PM

I was afraid someone will respond with something positive about Chantilly Nissan. Few years back, took my wife's 350z there for service, got it back with interior panels all scratched up and bent. Looked like work was done by a 2 year old toddler with a flat head screwdriver. Perhaps now that toddler has grown up and hopefully moved on. I may give them another chance. Thx.

Roadster4Us · 07-19-2013, 06:38 PM

They did all the work on mine and I always had a great experience. If you use them ask for Stacy, she will take care of you.

gufazi · 07-19-2013, 06:45 PM

Good to hear about Chantilly. Here's my two cents about my recent service experiences:

1) Koons Nissan Falls Church

I recently went there when a tire suddenly went flat. I kept the car there for a couple days while I ordered tires (they had none in stock and couldn't touch Tirerack.com's price). When they installed them the first time, they didn't bother balancing them - no weights, nothing. When I returned the next day they didn't bother using my wheel lock key and exploded the locks trying to take it off and busted up the rims. Never going back.

2) Rosenthal Nissan Tysons

Overall, I've had good service there but they try to upsell at every corner. For $40 you get an oil change but for $90 they "check" your battery, brakes, air-filter, cabin-filter (my 09 doesn't even have one), etc. Last time I was there I waited for an express oil change and it was done quick. But, as I pulled off, I glanced at my temperature gauge and noticed it was already at operating temp (about 190 degrees). Is that even possible if they actually changed the oil?

Somberlaine · 07-22-2013, 10:39 AM

I have been taking my car to Brown's Fairfax Nissan. I have been pretty happy with them.

Z Stig · 07-22-2013, 11:00 AM

I have had good luck at Brown's Sterling Nissan. I have two Nissan's and take them both there for service. Terry is my service advisor and they have a loaner program that you might be able to take advantage of while you Z is in the shop. Good Luck!

07-19-2013, 02:03 PM	#1 (permalink)
tschangrx7 Base Member Join Date: May 2009 Location: fairfax, va Posts: 9 Drives: E36 & E46 M3, 350Z Rep Power: 15	Good Nissan dealer in northern VA for service Can anyone recommend a Nissan dealer in northern VA for service? I need to have ESCL recall service done by a Nissan dealer. Thx.

07-19-2013, 04:55 PM	#4 (permalink)
tschangrx7 Base Member Join Date: May 2009 Location: fairfax, va Posts: 9 Drives: E36 & E46 M3, 350Z Rep Power: 15	Hmm I was afraid someone will respond with something positive about Chantilly Nissan. Few years back, took my wife's 350z there for service, got it back with interior panels all scratched up and bent. Looked like work was done by a 2 year old toddler with a flat head screwdriver. Perhaps now that toddler has grown up and hopefully moved on. I may give them another chance. Thx.

07-19-2013, 06:38 PM	#5 (permalink)
Roadster4Us A True Z Fanatic Join Date: May 2011 Location: Stafford, VA Posts: 1,328 Drives: 2013 ZL1 Rep Power: 15	They did all the work on mine and I always had a great experience. If you use them ask for Stacy, she will take care of you. RandyD likes this. __________________ Greg 2013 Camaro ZL1

07-22-2013, 11:00 AM	#8 (permalink)
Z Stig Track Member Join Date: Mar 2010 Location: Brambleton, VA Posts: 917 Drives: SOLD: '10 370Z BC M6 Rep Power: 16	I have had good luck at Brown's Sterling Nissan. I have two Nissan's and take them both there for service. Terry is my service advisor and they have a loaner program that you might be able to take advantage of while you Z is in the shop. Good Luck! __________________ SOLD: '10 Sport Touring, Black Cherry: Z1 Stuff, Stillen stuff, kWv3, SPC, UpRev & Pilot Super Sport. Now: 2015 Jeep Cherokee Trailhawk for off-road fun, 2015 BMW 228ix for on-road fun

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07-19-2013, 02:15 PM	#2 (permalink)
RandyD A True Z Fanatic Join Date: Mar 2011 Location: Potomac Falls, VA Posts: 2,977 Drives: 2010 370z 7AT Roadst Rep Power: 20	i have been generally happy with Nissan Chantilly -

07-19-2013, 06:45 PM	#6 (permalink)
gufazi Base Member Join Date: Jul 2010 Location: Springfield, Virginia Posts: 28 Drives: 09 370Z Tour Sport Rep Power: 14	Good to hear about Chantilly. Here's my two cents about my recent service experiences: 1) Koons Nissan Falls Church I recently went there when a tire suddenly went flat. I kept the car there for a couple days while I ordered tires (they had none in stock and couldn't touch Tirerack.com's price). When they installed them the first time, they didn't bother balancing them - no weights, nothing. When I returned the next day they didn't bother using my wheel lock key and exploded the locks trying to take it off and busted up the rims. Never going back. 2) Rosenthal Nissan Tysons Overall, I've had good service there but they try to upsell at every corner. For $40 you get an oil change but for $90 they "check" your battery, brakes, air-filter, cabin-filter (my 09 doesn't even have one), etc. Last time I was there I waited for an express oil change and it was done quick. But, as I pulled off, I glanced at my temperature gauge and noticed it was already at operating temp (about 190 degrees). Is that even possible if they actually changed the oil?

07-22-2013, 10:39 AM	#7 (permalink)
Somberlaine Base Member Join Date: Apr 2011 Location: Fairfax, VA Posts: 242 Drives: 2016 Golf R Rep Power: 14	I have been taking my car to Brown's Fairfax Nissan. I have been pretty happy with them.