Originally Posted by madwi (Post 3866491)

Has anyone made your employees on the floor memorize quality statements and actually ask them to recite it when the morons visit?

Originally Posted by bunk (Post 3866488)

Mu$t be a nice contract for you guys to be jumping through hoops for them..

Originally Posted by madwi (Post 3866491)

Has anyone made your employees on the floor memorize quality statements and actually ask them to recite it when the morons visit?

Originally Posted by JLarson (Post 3866503)

Oh yeah. Every time we're audited for our QMS. Which means 2 weeks before the audit, I'm reminding people they're going to be asked about it.

*shakes head* That's something I honestly do not see the point in. I get the idea is to make employees more aware that we have a QMS, and that we measure things like on-time delivery and conforming product, but the vast majority are there because they have a limited number of skills, need a paycheck, and have no interest beyond that.

Originally Posted by madwi (Post 3866491)

Has anyone made your employees on the floor memorize quality statements and actually ask them to recite it when the morons visit?

Originally Posted by Ghostvette (Post 3866508)

When I worked at Garmin, we had auditors come in and ask those questions. We were taught to say "yes, we have a quality system". When the auditor asked specifics, we took them to where the manual was and showed them the answer. Sometimes, knowing where to find the information is more important than memorizing something incorrectly. :tup:

Originally Posted by JLarson (Post 3866516)

With the updates to ISO9001:2015, auditing bodies put increased pressure on Management to be involved in the QMS (which means no more just giving the job to the QA Manager and washing their hands of it) and one aspect of that is Management promoting "Awareness" throughout the organization. There are numerous implications. First, the QMS now only rarely exists as a single manual. Second, there is a tremendous amount of substantiating information which multiple personnel have to be aware of.



Like all bureaucracy, it's getting bigger and more cumbersome. Scope creep. Most ideas in it are good, but the scale gets big in a hurry (especially with things like Risk Management).

Originally Posted by BettyZ (Post 3866522)

Is there an ISO regarding strip clubs? Because I'd audit those bodies all day.

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Originally Posted by JLarson (Post 3866516)

With the updates to ISO9001:2015, auditing bodies put increased pressure on Management to be involved in the QMS (which means no more just giving the job to the QA Manager and washing their hands of it) and one aspect of that is Management promoting "Awareness" throughout the organization. There are numerous implications. First, the QMS now only rarely exists as a single manual. Second, there is a tremendous amount of substantiating information which multiple personnel have to be aware of.

Like all bureaucracy, it's getting bigger and more cumbersome. Scope creep. Most ideas in it are good, but the scale gets big in a hurry (especially with things like Risk Management).

Originally Posted by Ghostvette (Post 3866550)

Tortie update:

She is coming home today. :happydance:

We will have to give her fluids every other day for a while. The vet said he would be shocked if she's still around in a couple of months. :icon14:

I'm keeping my fingers crossed that it wasn't her time to cross the rainbow bridge quite yet...:icon17:

Originally Posted by Ghostvette (Post 3866550)

Tortie update:

She is coming home today. :happydance:

We will have to give her fluids every other day for a while. The vet said he would be shocked if she's still around in a couple of months. :icon14:

I'm keeping my fingers crossed that it wasn't her time to cross the rainbow bridge quite yet...:icon17:

Originally Posted by Zingston (Post 3866557)

That's awesome!!! Here's to hoping she actually makes a full recovery.