Stillen intake ruined by dealership.
 

So as you guys know I got my intake installed by my dealership's GT-R technician

but when the tuning dude took them off so he had more room to work with around the engine for the LTH install he discovered that they have been damaged quite baddly.

I loved his reaction "lol and you thought you got nice airflow" :roflpuke2:

But yeah going to my stealership soon and present them the pictures

and now for pictures

http://i205.photobucket.com/albums/b...Z/_MG_5193.jpg

http://i205.photobucket.com/albums/b...Z/_MG_5192.jpg

http://i205.photobucket.com/albums/b...Z/_MG_5191.jpg

http://i205.photobucket.com/albums/b...Z/_MG_5194.jpg

woah

That was done on purpose! It takes effort to make those type of bends on that tubing.

yea so u run over it right makes the flow better adding 5+ hp right?

Shitty Install for sure!! :shakes head:

:shakes head:

I wouldn't know why he would do it on purpose.

I mean...its his job and he had to study to get his GT-R license so why would he ruin my intakes on purpose

Ok, that is über scary since I'm getting my car from the same stealership.

Let us know what the heck happened and what they're gonna do to rectify this. I thought the mechanic who installed it is supposed to be good and more to the point he's supposed to be qualified?

(Btw, Vegitto I saw you & your car on Leuvensesteenweg during an afternoon traffic jam 2-3 days ago, you definitely stood out of the crowd :) )

I don't know! He could be a jerk! I do have techs that are certified for the R8, S8, etc at my work so I'm sure Nissan does it the same way. I just don't get how they could have done that. The install is so easy. Sorry your having to deal with this! :shakes head:

Honestly, I doubt the mechanic would risk losing his job just cause he's a jerk... I think he's prolly earning quite a good salary compared to a lot of other mechanics in Brussels. It doesn't really make sense for him to bend it like that unless he thought it was necessary for the installation? :eek:

oh really?

I remember going there for my insurance paperwork for the damage on my car. If you need an adress for the guy that now handles my car, it is a pretty long drive but I am 100% pleased with him and he is the guy that discovered the damage.

so how did he sound? I remember always staying in first during the jam for the delicious bubbling and stuff. :roflpuke2:

Yeah im going to the dealership on monday. I will wreck them if they don't help me out.

Yeah, it was prolly more than 2-3 days, can't remember exactly, but I do remember you were deep in a traffic jam :p. I was going in the opposite direction then I saw your car and opened my window quick but some douche was sticking to my bumper so I couldn't stop and say hi to you.

It sounded quite loud even though my diesel took most fun out of listening to your baby - but your car is definitely louder than stock ;).

I wouldn't say no to know where you go for your tune, I mean had you not told here I would have prolly gone for this guy at the stealership. I'm OK to go far if the job is done properly! :tup:

Man, that's ******* crazy! I'd be kicking their asses if I was you. Talk to the managers and get them to reimburse you completely for the intakes and "install". Then, just do it yourself, its pretty straight forward, and at least you'll know whether or not you did a good job in the end.

going to pm you now.

The funniest thing is, me and my father went there with the GT-R and 370.

after our visit out of nowhere 3 other 370Zs came and a G37. it was like I lured them there :roflpuke2:

and even funnier, after I got my FI CBE and LTH installed this guy I know that is going to use his 370 for rally driving just went to me and went "lol I ordered 2 FI LTH sets"

I am a trendmaker.

well the tuner guy that I know has told me that if they repay me he will reinstall it for free since he is getting pissed off at dealerships messing up cars. if they don't repay me he offered to make the exact thing but I just have to pay for the materials used and I can pick any type of metal.

titanium stillen intake ftw :roflpuke2:

that's what happens when you over tighten t-bolt clamps.

Yeah, unfortunately for you it doesn't always pay off to be a trendmaker. I think this guy who installed your intake needed a bit more training on other people's cars before touching yours and messing it up for you :(.

I'm pissed for you but I definitely am happy to know to never EVER give my car to those idiots to mess up, it's really disappointing & disgusting :rolleyes:.

yeah everytime I now go in there I just shiver when I see him walking around there with GT-Rs all around him.

its that thierry guy by the way

one damaged piece ok, that can be an accident but there are like 3-4 pieces damaged.

that mech should be fired for a GTR guy

Maybe he tried to install it without removing the bumper. That would be my guess for someone installing this for the 1st time. Did he have the instructions on hand?

His thought was
"Instructions? We Don't Need No Stinky Instructions"

But he need his stinkin certificates!

He did take the bumper off, I was there when he was installing him but I was more talking with the dealership's owner then sticking my nose in the engine bay. I think he did follow the instructions since I saw him reading it once in a while but he didn't unplug the battery as he said it is pointless since the ECU relearns instantly.

problem is he knows no dutch and I know no french.

Exactly.

I bet stillen will be delighted another intake sold haha

Wow Vegitto...That really sucks @$$!!! Hope the delership doesn't try to pass the buck and claim "Its not our fault!" They should pay for a new intake sytem with shipping, and also do the install for free and throw in a free oil change for the inconvinence

:iagree:

I agree, it looks exactly like what happened.

Just goes to show that any mech can get a certificate that says they are an expert but they really may not be.

Actually quite the opposite.. we're just fine with happy customers with a product they enjoy, installed properly.. trust me it booms way more business than an unhappy customer.

We've had some customers over-tighten the t-bolt clamps and have some slight bending of the intake tube, but I will have to say you're unfortunately victim of by far the worst I've seen pictures of. I can't imagine the amount of torque applied to that to bend the tube to that degree.

While never perfect, it will be possible to bend that back out, re-polish it and you shouldn't lose much performance gains (tough to say specifically as every bend and radius, especially that close to the MAF make a difference), but I can assure you we'd more than be happy with you having a perfect intake.

As you settle your discussions with the installer, please note we do have replacement parts, and would be happy to sell (the installer) the parts that were damaged, not needing a full intake. Just let me know.

while t-bolt clamps may look "trick", why use them on aluminum pipes, especially when there is no boost involved? I've never liked t-bolb clamps; they never seal completely, they always have a gap where the bolt is bent, and they always crush the pipe.

use some nice worm gear clamps next time.

Just my 2 cents...

As for the crushed pipes, you can easily fix it with a mandrel, like a wooden ball.

Well I guess it could be fixed but I would rather have them buy me a new one

My instant reaction was this /\ but then I read about the over torquing the bolts. HOLY Sh*t! He must have over tightened by 60 turns!!!! :eek: Those STILLEN pipes are VERY sturdy and you can even use them as a self defense item (if you're in a bad situation :icon17:). wow.. As a GTR tech, that's a shame. 2 weeks NO PAY suspension will teach him a lesson! :thumbsdown:

+1 rep for helping out a fellow member! :tup:

Lol they wont do **** to him.

he is the only GT-R technician in belgium, without him they cant service the 80+ GT-Rs they sold

That being the case, they should make him replace the intakes and install them again..........properly

Those Stillen intakes are indeed very sturdy. I have heard of people crimping or collapsing the ends of the pipes due to improper torqueing of the T-Bolt clamps, but that is ridiculous. I would place money that he was using a battery/pneumatic impact gun when he was tightening the clamps.

I have seen minor scratches done to the pipes while installing them before, but that took some effort to damage the pipes in such a manner.

Perfect example to why you should work and install your on mods.

He can replace them but he is not touching my car ever again.

screw warranty my tunar dude can properly do maintenance better than the guys at the dealership :roflpuke2:

A good Muffler shop can make those round again, but you really should expect better from a GTR tech....:ugh2:

Well that is what the real deal is. I haven't had any issues with the dealer. I also haven't asked them to do anything but regular maintenance items either.

:iagree: It's a sad day when a "supercar" tech shows his true colors in this way.