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Vivid is supposed to issue the gift certificates as they want to make them somehow so they can only be used by you. I have been giving them people's names and addresses, but I have not heard from them as to why nobody has them in their hands yet. Hopefully they get back to me before I leave for my next race tomorrow, otherwise nobody is going to hear from me until Tuesday.
On a side note, YOU MUST LET ME KNOW if you want the gift certificate. We are not assuming that you want it so if you haven't personally told myself of anyone at Berk that you would like the gift certificate, please do so. |
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I already told Berk but I never heard back from them. I am back from Iraq now so my attention is now focused on my car. I am glad to hear they should have the systems out by the end of July (fingers crossed)! Also, just curious, did the deposits we made to you get transferred to Berk already? I just want to make sure when I make my final payment there is no confusion. |
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I've said it before, I'll say it again....
You're gonna be glad you waited, it's a beast |
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I'm not sure what people are to assume from reading this email, but the way that I read this email is that if we stayed and did not get a refund then we would be getting a $100.00 gift card to Vivid Racing as a way to deal with the frustrations caused by the delays...If we need to say that we want the Gift Card to Vivid Racing...then I'm on the boat with Holliday....I WANT THE GIFT CARD!!!!! |
And then there are some who didn't get that email at all!
Do I not qualify? |
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I was going to order one as well, and changed my mind. Somebody from Berk sent me an email a couple of weeks ago about placing an order now and getting a discounted price. I replied with a couple of questions and still waiting for a response. Once I personally experienced what all of you have been talking about the appeal was gone. I wish you all the best in your wait. I'm sure it will be worth it.....Well I hope. |
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At the same time Mike Bonanni went above-and-beyond in attempting to mediate and gets my utmost respect.
Berk! WTF? I love my Berk exhaust! You guys should see how companies like Stillen use these forums to their advantage, not their detriment. Their CSRs are very active. Ditto for dealers like Lou Fusz Nissan, Koeppel Nissan. Fast Intentions. GTM. Many, many others, the list grows daily. They actually become valued members of the forums. It's an amazing concept and it works. I'm just venting, geez, just call me http://i390.photobucket.com/albums/o...in-obvious.jpg |
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VERY VERY GOOD POINT 370Zsteve!!!! Even after all that has been posted, there has been no attempts by Berks to get on the forum and re-enforce their products and back up their company's name...The only reason why I've waited was because of how great the exhaust sounds and because its more to my liking...However, Berk has not been active on this forum since they were launching their exhaust to the first group buy....On numerous occassions, I've compared this thread with the first GB thread and it seems like History is repeating itself all over again with our group :shakes head: I guess business for them must be doing really good with other parts and clients, which could be the only logical expalination why they're not active on the forum! |
The only reason we have any updates is because Mike and BOLIO 671. Otherwise Berk has failed. I can't believe they pay that mush $$ to be a vendor and then don't even get on here!
Either way this is the exhaust I want. I could settle for a different one but I have made my mind up and have done my research. This is the one for me! Despite their lack in customer service. I don't see myself using them in the future anyways. I know BOLIO 671 called and they said the exhaust should ship in July. I don't believe they will make the shipment this month, otherwise they would be asking for the rest of the $$ from members. I hope they get their **** together soon. Plus Vivid needs to contact us with them $100 gift certificates. If it were not for Mike this exhaust would have failed a long long time ago! |
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