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If it wasn't running correctly when I picked it up they should have never given it to me. PERIOD. I had waited forever but not so long that I wanted it back half-azz. All the charts and graphs will not explain this. Can anyone explain the dyno graph he gave me and the questions I have about it? |
Sucky situation and I feel for you. But if the dyno said 400tq, all the supercharger builds say thats around 12 psi to get that result, not 8psi. I get the feeling something was not being measured right and ended up causing the end failure.
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This is really getting out of hand and creating a lot of drama over something we know nothing about. I like how people bash or accuse a shop with out considering the facts.
We did run into some issues with this kit. For starters it doesn't fit a 2013 370z like GTM says it does. However we a few minor adjustments and all was well. On the oil filter kit was moving to a different spot and making one extra hose longer and that's it. The first time we had it on the dyno it made low power and found out it was oversized couplers creating a boost leak. Redyno'ed the car with with my tuner and another Business owner from Turbo Toys and the car hit 11psi and made the power. We have actual data logs from the car that can back that up. At the time we had no Ideal that BOV was on its way out. So, the car was tuned on a bad BOV. I have no reasons to adjust the HP numbers on my dyno. Do you really think I would have wasted my time to call him and tell him the low numbers the first time. really? The logs show mass air voltage and you can calculate from there how much boost the car was making. The customer returned to the shop a day later and we found that the BOV was seized up. We work on the car for another 3 hours removing the BOV polishing it adding lube to it. We managed to hit 10psi in the parking lot once and it failed again. I called Marti at Turbosmart for a warranty exchange, setup the exchange at revworks and the all customer had to do was just show up. This was done while the customer standing next to me while I was making the calls. This not my product nor did I make the supercharger kit. Sam at GTM did not lift a finger to help. However, Rev Works decided to charge him a DIAG fee when I made it clear what the issue was. With the BOV installed it made a big difference in performance and in sound. Which mean it was going to need a touch up in the tune and I told him to bring it in i would take care of it for free. On Tuesday customer calls me and tells me the bad news. The first words out his mouth was the car is perfect so it has to be the tune! So, yes i went on the defensive side because our track record with Z's & G's are 100% non failure rate. In fact we get accused of not making it aggressive enough. None of our single turbo kits have ever blown up nor have any other boosted car we have built blown up. Take that back,there was this Fox body mustang that lifted the heads. However, I'm prepared to work out a great deal. My offer is to you, tear down the engine & rebuild it. I eat 75% of the labor and you cover the parts and machine work. |
Lol damn, that's a pretty good deal.
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Very sorry to see this occurred. GL with everything and I wish you the best.
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Once again, when it supposedly hit 10psi 'in the parking lot' nobody but VSR saw it, I was in the shop waiting for them to come back. BPV was nobody's fault. I paid for a new one for the promise that it would be sent back to TurboSmart and I would get my money back. I NEVER said the car was perfect...OMG Are you serious?? Don't put words into my mouth. It wasn't making ANY difference in boost when the new BPV was installed and the power difference was MINIMAL at best. The only two things I could point to were the charger itself and the tune so I called Bobby and told him I wanted another tune. He agreed and we set it up for Tuesday. After Bobby found out how much of a PITA this install was I felt he just wanted me to pick the car up after the 408hp dyno pull and I had to convince him there was more in it and that's when he brought in the tuner on a Saturday to see what could be done. If it isn't one of his single turbo installs he doesn't want anything to do with it. All he had to do is tell me over the phone when I first contacted him that he had no interest in the install and all of this would have been avoided. He got frustrated with the install and was burning hours trying to fix it and wanted the car gone from his garage, PERIOD. |
Until a root cause is identified, we still cannot point fingers just yet...We do feel your frustration, however,we have seen Bobby and his crew turn out some nice products, so Im in for failure results. If the other shop took the oil pan off they should have some indication as to what happened.
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Props to you for stepping up to the plate. |
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Good luck man. Hope your car is back up and running soon. I have definitely suffered through the going forced induction experience, and had to pay about double what I originally budgeted to get there. But in the end, I am happy to have been rescued by good shops and good people. |
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As an owner of a custom tuning business I can sympathise with both of you. However I feel like SR is doing the right thing (even before knowing the exact cause of failure). If I was in that position I would do the exact same thing and work with the customer as it appears they are willing to do with you.
Many people forget that these custom shops are use at your own risk, and most if not all will require a waiver from you to even run your car on the dyno. I can definitely see your point Infidel but by comparing this to surgery is ridiculous. What if you just had a surgery and the next week you were diagnosed with cancer, would those two things be related? Not saying that the engine failing was not a direct result of the work done, however mistakes do infact happen, no one or no shop is perfect. But I applaud SR for giving you this deal even after the bad publicity your giving them. The guys that said return your car to stock and bring it to Nissan are the reason car manufacturers are more stringent on their warranty work. I dont blame them one bit. Either way you go I do wish you the best of luck in all of this. |
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I feel so bad for you bro. You've had such a run of bad luck, but I would suggest/implore you to calm down and maybe just take a couple of days to cool off from the latest setback. I can honestly say that without knowing ANY specifics about what may have happened that it could be VSR's fault but could very well be the SC/Motor's fault. Even if in your mind that is only a 1 % chance, it is still a chance and maybe try to give VSR the benefit of the doubt since they've had a pretty good track record. The offer they have laid out is definitely an honest gesture to make things right. It may not seem that way right now, but as an unaffiliated 3rd party to the whole thing, that is what it is. You are obviously beside yourself right now, and it is showing in your posts. I hope Bobby and other people realize how much **** you went through just to get what you paid for from GTM and how much this latest setback pushes that over the edge. Take a breath and try not to picture VSR in the same light as GTM. I know it doesn't seem that way right now, but I think they honestly want to work with you and make this right. |
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I would LOVE to see VSR/SR/Bobby say, hey, F-it, we over-tuned or we didn't install everything 100%, but we'll eat the cost on this one... Sorry Infidel, we should've never released it, this isn't our expertise, our expertise is out own turbo kit. Here's your rebuilt motor (hopefully in a timely manner) and have a great day. We shouldn't work on your car because it's really not our forte. Something like that would keep my plans of a built block with VSR/SR/Bobby... But as of right this moment, I'll pass. |
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No one is perfect, we are all human beings, mistake happen, like the possibility that whoever built your motor at Nissan Fed up, or the manufactuer of the rods or bearings...Thus is life, without any soild proof that Bobby messed it up I think that is a strong off as well, and you think he wont make sure its done to a 110% after this, I think it would be, I would quiz him on the parts and prcocess for sure, but it is an avenue that cannot be ignored IMO, at 25% labor it sounds be is giving it to you at cost, and without proof, that is a heck of an offer, again im netural until we know more, was cosmos motor ever done?
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At least the shop is willing to do something. A law suit wouldn't even be worth. alot of wasted time and money when that time and money could go towards VSR offer. unless you obviously absolutely knew it was the tune then yea law suit. Being on the GT-R life alot i see so much of this happening because no one keeps a stock GT-R it seems. Picture massive builds. 100k lost because of bad tuners or shops taking short cuts. But that being said most of those guys provide pictures and proof on their "call out vendor threads" So this does suck. But i would feel better about having the option of vsr building my engine. If they warranty their work and stand behind their built engine then why wouldn't you take the offer regardless of trust? I mean what other options do you have? What route are you going to go now? You have to move forward.
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It's apparent there were mistakes made on both sides. Finger pointing is doing nothing to get your car back on the road. Introducing a 2nd tuning shop just added to more fingers in the pie. Infidel it was up to you to do your do diligence before you put your Z in an independent repair shop. Seems like your not getting many other people steppin up with complaints about the work from SR. I think everyone on this site will agree when you ramp up the power you had best prepare for a situation like your in now.
Either make peace, go have a beer and take the fig leaf offered or cut the cord and move in a new direction. If it was my car sitting in the driveway I'd sit down with SR and get it in writing what he is willing to provide. I'm sure if he rebuilds your engine he will stand behind the build within reason. If your standing on principle of him admitting fault you may be standing for a long time. Take him to court?? seems like throwing good money to bad. You have a 50/50 chance to win and you'll spend too much time and money to gain personal satisfaction. Get SR to put an offer in writing post it & we can help you decide if it's fair & reasonable. |
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But there is still no proof that the install or the tune "blew" your motor. I am interested to see what is found when your motor is taken apart. Its easy to just blame the shop, but i'd really hold judgement until the motor gets torn down. I wish you the best in getting your car running again. But it sounds like you are not going to be satisfied until you get a new motor for free. |
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Infidel, so sorry to hear of your loss. |
If I was VSR, and I made that offer for a customer whos engine blew, I would make damn sure that there are no mistakes done to the new motor. From what he says, they have a good track record of building cars. There is a chance that yours is their first fluke. It happens unfortunately. From what I can tell, their offer is going to be your best choice (pricewise) of getting running again. If they rebuild/build your motor, re-install the supercharger kit, tune it, then it blows again, there is no doubt that its anyones fault but their own.
I understand not wanting to send your car back since you feel that its their fault it went, but they are trying to make right on a situation that is grey. If the motor goes again, they are fully liable since their hand was in every aspect of the equation. |
Just went thru this thread damn :shakes head:. Hope you're able to sort things out.
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Stepping up to take such a massive hit on a rebuild is huge for the shop, I applaud Bobby for stepping up to the plate. Definitely not the 100% solution the OP wanted but when you started your thread you planned on being 100% effed in this deal and had to come 100% out of pocket. Paying a fraction would be a deal to jump on for me and you can guarantee the build would be checked, rechecked, and triple checked to put this issue to bed and restore some faith on the forum. Some shops would walk away from this, some would offer little discount, this one just came back with a killer offer that gets you back on the road.
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I have no experience with the Forced induction Z's, however I have had high horsepower cars with FI, and the old adage is ALWAYS how fast can you afford to go. I understand that your wicked pissed right now, and honestly it may have been the tune, or it may have been the shitty GTM stuff, or the engine, who knows. I know what I would do, I'd have the engine rebuilt and sell the car. Its been nothing but troubles for you in the aftermarket arena. Good luck.
p.s. the new c7 corvette will give you as much if not more enjoyment for less than a well sorted TT kit plus the cost of a Z. just sayin |
OK first off , sorry man to hear of your issue. What went? let me guess cyl 3 dropped right , Just like mine did 3 days after I was tuned. I know others have had cyl 3 drop also. I'm not here defending Bobby or anyone but it does happen. My car had 16k on it when it blew up, I had some other things that could have cause the issue but the fact is it did and were not the only ones. BTW mine was 11 PSI also. I do know that if the shop I was dealing with offered me a "deal" on a build I would have at least entertained it, I got nothing from them or the dealer that BS'd with warranty paper work then said go pound sand,. I lost over $18k that's one serious build if you ask me. I'm sure it would be a lot less than that, I know you PO'd I was just look at all you options before you jump.
Heck I sold my SC wish I kept it casue I would have put it on my sedan now. Just take a breath and look around and check every option you have. |
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Ugh. Sorry to hear that. Just not fair, and I hope you can pull through.
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IMO, I lost confidence from reading about this kit. This is supposed to be something that works out of the box, and VSR ended up making some changes and replace parts to a kit that they did not produce. This introduces some potential variables that deviates from the design of this "kit." At this point one would wonder about the rest of the components. I wouldn't blame VSR for trying, but they took some risks by making changes to the kit provided to them since it wasn't spec'd properly to begin with.
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man been there done that with my car gonna get my head gaskets fixed, part the bitch, sell it and buy a yaris lol Unless anyone wants to buy a full NA car with a drysump and a bunch of parts you can't buy haha 25k
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Every shop and tuner is the best in the world until they bend you over.
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Why don't you see if VSR will split the cost of a tear down at a shop of your choice? This would probably clear the air. If they say tuning blew the motor, then VSR doesn't really have a leg to stand on. On the flip side, if they find a manufacturing defect then VSR would be off the hook (the chance you risk making this public)? Just an option that gives both sides a chance to clear the air on exactly what is happening.
Don't take this as me not sympathizing with you, because i do. But IMO, you can't say definitively that something caused your motor to blow before you have even opened it up. |
Sounds like a legal issue to me.
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Earlier MMC added..."Every shop and tuner is the best in the world until they bend you over.". This is the truest statement on this whole thread and no matter where I take it there is a possibility that my ball-and-chain for luck would strike again. The charger will be shipped to Rotrex for evaluation, I want everything looked at to help ensure no problems in the future. Once the motor is taken apart and inspected the conversation with Bobby will go from there. And whatever is done will have to be backed up with Bobby's reputation wide open for everyone to see. The wife is sick of this as any wife would be and just as hesitant to let this happen, if it's a failure she'll have ammunition for ANYTHING I do in the future. I have new respect for people who have to go through this, it takes years from your life and it's hard to compromise when there is so much at stake but at this point I don't really have too many options. Didn't proof read, gotta get ready to go to work. |
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Sorry to hear this happened to you, but at least you had an option that fit your budget. Are you planning on building the block while your at it?
I sold my car because I had no fall back to fix it IF something happened. I got ahead of myself. With GTM seemingly going south, I was stressed out because anyone willing to touch it was sketchy or wanted to charge me both arms and legs. |
i would demand pictures of all bearings, piston and rod assemblies, and spark plugs as they come out. post them up and we'll know whether it was oiling or detonation that failed it.
If it turns out it was an oiling issue make sure to check the cam journals as they are unrepairable if scored |
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