Anthony, I really think you maybe reacting a little unfairly. AkumaMotorsports has done everything possible to keep your car safe and when going through your installation there were many thing we did not charge for, all for the sake of making sure the kit would hold together.

As far as dyno fitment I personally strapped down the car and the pipes were rubbing (hence the road tune). A statement such as "my car is really low" is subjective over the phone.

I have responded back to you vis PM's and emails.

As a matter of fact, not too far above you posted how professional we were.

("I had the guys at AKUMA do a once over on my car and they were able to correct a few of MY mistakes. These guys are awesome! And have been extremely helpful in this tuning process. They have treated me with the up-most respect and are all very knowledgeable in this field. I am very happy I found AKUMA Motorsports and highly recommend them.")

We helped you with the trailer and taking the car off which was not easy (for insurance reasons we really never do this, but we knew you needed help). We went through everything on the car all the connections, all the vacuum lines, installed and tightened lines etc. Things were hanging off, rubber lines were sitting right on top of the waste-gate/exhaust area.

I am also very sorry you missed your event and that was not Akuma's intension's at all.

I am sorry you are not happy with AkumaMotorsports we do our best to make sure customer service is job #1 and I take this personally as a failure if you feel you were wronged in any way.

We all know as business owners that the customer is always right, but there are two sides to every story. We offered to help with a custom designed kit that would be more robust and tuner friendly.

I wish you would have expressed this to me prior to leaving today and not on a forum. However, as business owners we have to be our own worst critic, so I would never sway any customer away from how they feel about a service we provided.

I also wish you the best for you and your car I really think it is a great vehicle.

Thanks
-Dave

^^ Professional as they come

cant make everyone happy. But no matter how amazing you could have been. OP missed his event and thats why i think he is so mad

Agreed, hence my sincere apology. As the community members can understand I can not get into a forum (he-said/she-said) battle just not good for business.

We are not perfect, I have also reached out the OP privately as well.

Thanks,
-Dave

Well with your first FI you are like a kid waiting for X-mas.

Nism0 let me tell you a little story about poor customer service.....

I dropped my car off to the installer. Told him he had 6 weeks to install this kit. I was leaving town for work. I kept in contact over the 6 week period only thinking of how awesome it would be to have my car finished when I got back in town. After 5 1/2 weeks I got back into cell range, was out for 2 weeks, and made a call to make sure the kit was installed and good to go. Well come to find out the kit was still in the box and the only thing that had been installed was the gauge cluster and the exhaust had been removed. I lost it. I heard every excuse under the sun of why it wasn't finished. I got back in town after almost 7 weeks later. The car still wasn't finished.
So I drove up to there shop and started to yell in his face about why it should of been finished. They even offered to rent me a car to make up for their screw up.

To make a long story short....They threw away all my stock equipment, well they said they did, lost parts etc. Then when it came time to tune, it was done over the phone since they weren't a UpRev tuner. I paid over $11,000 for this kit and install. That's not even the complete total with all the fixes.
There response to all my issues was....cricket....cricket....see where I'm going with this.

It sounds like they are and were trying to get everything done and done correctly. Plus they are posting their info on this forum for everyone to see. Trust me jumping shop to shop isn't a good idea. The next shop will say whatever you want to hear to get your cash and could screw up your car. Take a deep breathe and realize FI isn't an overnight install and tune.
Sorry for the "story" but just trying let you know it's a lot worse out there....:tiphat:

I am not trying to start a war, so I'll talk to him privately.

I am very upset because if they weren't comfortable with tuning this kit they didn't need to wait 7 days to tell me. I'll just end it there.

Now I have a kit that I can't get working (nor sell because everyone seems to say it's a piece of garbage). I honestly have no idea what to do at this point. I know jumping shops isn't a good idea, but what are my options? I obviously am not going to make the show (trust me I accept it now), so I would just like it to work at this point.

I am not trying to do it overnight. My kit was lost when it was being shipped from Canada. I had to call twice every day, locate phone numbers to warehouses, etc.... It was a month by the time I located my pacakage and received it. I took about 3 weeks to install it and looked everything over which left me 2 weeks to be tuned. I thought my time frames were fair, but I guess not.

I'm sorry about your experience Tower, it was much worse than mine. Thanks for all the advice. It helps out a lot.

The kit does what it's supposed to do and makes good power , it gets hated on but I loved it. If I woulda known all this was in a happen in woulda just kept it for 2 reasons. 1. All te trouble your having and 2. Cause my GTM kit ain't here yet and I wanna be boosted. My kit functioned and worked flawlessly for 10,000 km. I'm sorry your having troubles

Well I'll have more news tomorrow. It's my last attempt to get it going. You wanna buy it back if I can't? lol

Of it's over boosting you have a vacuum line crossed I almost could put money on it.

I'll text you tomorrow what I find out.

Trust me you are learning the way I did, the hard way. The price looked so good I didn't do any research on it either. The last thing you want to rush is tuning the car. Stay Calm,It'll get finished.

make sure the wastegate is set properly and vac lines to that are run correctly. that would be my first thought if overboosting

Anyone interested in this build can continue reading for results here...

http://www.the370z.com/forced-induct...ml#post2286951

I want nothing to do with this thread anymore. I do hope some of you can follow my adventure to get this tuned and I thank many of you for the help you have given me.

Lol! Lame that posts get deleted.

Right, there was some good info in there....plus I thought the car was suppose to be done.