case closed

Release the hounds!!!!!!!!!!!

Took the words right out my mouth.

It sure appears easy with the evidence presented. Too easy.

That said, what will the costs involve in getting a lawyer involved to follow this out? Can you switch to the BBB or Consumer Protection Agency? Will he steer you there?

Keep us posted. What's your next recourse?

Buy a GTR while you're waiting. LOL! ;)

Coop

Stuff like this has to get your blood boiling. No accountability at all in today's world. If you can, go after them for the car payments you have made when you couldn't/can't use your car.

Take them to the cleaners IMO

Something tells me that Chris wont be at Infiniti Norwood for too much longer, LOL.

Thanks,
Alex Goodwin
AlexG@motionlabtuning.com

He won't be with Nissan period.

Hey coop, Yea I have been in touch with the lemon law lawyer here in MA and a private lawyer as well. There was some talk about a 93A demand letter. But funn cause the deaer that has the car called me a while ago, and told my there area rep and consumer affairs is forcing Norwwod to take the car? Wonder what that means. Yea I wont be surprised if Chris is looking for work soon. ;)

If Chris or whoever at the dealership is reading all this they must be $hitting bricks by now lool. Good luck hope you can get your money back ASAP.

I can say one thing for sure that Infiniti Norwood won't be installing any Stillen parts anymore. I bet you there is a strict agreement about what Nissan/infiniti would cover if any warranty work needed to be done like your situation and Nissan/Infiniti still pay for it. And it probably wasnt read clearly by the dealer and they just wanted to make a sale. And Nissan is probably reaming their asses behind the scenes from this * to this O haha. Bc that's how warranty work gets paid, by the Manufacturuer. That's why the tech wouldn't put your supercharger back on. Nissan prob only approved labor hours and parts as if the SC never existed. So all the time for removal and install of the SC after the short block install wouldn't be paid. Which means the tech only gets paid if the dealership itself will cover that portion. Which I'm sure was no and why they told you to go back to Norwood the jack holes that would be responsible for covering such a claim.

I am familiar with situations like this I am a Service Advisor for a BMW dealership and we are a Dinan Approved service center. So we install Dinan parts and Software flashes. And it's ALL warrantied if we put it in and Flashed it at our shop. That's as per a Contract between BMW USA and Dinan. As long as we play by their rules we still get paid on warranty work on a vehicle with Dinan software and performance parts. But if other things are done not by us or not Dinan parts it gets tricky and have to send info to BMW and get approval to be sure we get paid before we do warranty work. I don't mean dumb stuff like the customer has aftermarket brake pads and his motor blew so we won't cover it. I mean stuff like the motor blew bc of fuel starvation and we find an unauthorized aftermarket fuel pump that lost pressure. I figure that's why a lot of BMW guys like Dinan so much. I mean its crazy expensive but it works and its warrantied. Hell a stock 135i with a stage 2 Dinan flash makes 355/401 with no other required mods

I'm guessing Chris from Norwood didn't know specifics and just wanted to sell you something. And one of two things will end up happening Nissan will pay for the small block replacement or rebuild. And the dealership will end up eating whatever other parts and labor is involved since they made those expectations. Or Nissan tells the dealership to suck it and they get forced to pay for everything. Just don't give up. The installing dealership is clearly at fault and dropped the ball on the whole situation. If they are really authorized by Nissan/Stillen to install and warranty their stuff without voiding anything and they didn't cover any do's and donts with you then that's on them.

I'll bet Nissan proper will make the dealership eat the cost...as they should.

that sucks to hear man, i wonder if this was caused by the position of the MAF's,
beening up front and not accually beening able to read your intake temps after the intercooler in the mani. Not pulling or adding timing under hot and cold conditions, because its always getting a reading from the front of the car.
the guy that tuned my car said thats a huge fault in this kit, and could cause problems.
but i guess well never know, goood luck bud.. i wish the best for you!

From the OP....
"The car only made 3 PSI Became the drivers throttle body harness had 5 breaks in it which again was installed by the dealer , there where 6 HARD codes in the ECU that the installing dealer never looked for or fixed just told me the car was all set and was a tune issue( they just did not want to deal with it). Two where fixed by my tuner and the rest where fixed by the dealer where the car is now. Ever time the car was taking from the dealer to my tuner and back it want on flat bed. So really no matter if they are following or not they are at fault."

Hey EVO , for one I really dont think so,Since. Only drove the car like 100 miles before this happened and would stillen really release a product that would fail and destroy a motor? All these issues steemed from July when Norwood had the car the first time. Since July I have only put those 100 miles on the car an they where not hard miles.

If I had to guess the reason for it, it was the improper fuel pump install and the lean dyno pulls. If it were a Stillen issue you'd see more of them blowing up, and there hasn't been that many boosted VQ37s that have popped. I'd pin this one on the monkey with the wrench at the dealer. Is there some massive difference in installing a fuel pump on the Z/G platform that would make it difficult? On every other vehicle I've put one in, the hardest part is getting to it. Once it's out, it would take some effort to screw up the rest of the job.