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-   -   Carbon signal wedsite broken! (http://www.the370z.com/exterior-interior/49883-carbon-signal-wedsite-broken.html)

Reaper42 02-23-2012 01:36 AM

Was told they only had one set of fenders in stock. Told them I needed it in before March 3rd before a big car show my Z will be in here in chicago. Was then told to send pay pal payment. Did that, but now am getting my PMs ignored when asking for tracking number and have had no other follow up whatsoever...

SnooPPP 02-23-2012 01:47 AM

Quote:

Originally Posted by Reaper42 (Post 1560137)
Was told they only had one set of fenders in stock. Told them I needed it in before March 3rd before a big car show my Z will be in here in chicago. Was then told to send pay pal payment. Did that, but now am getting my PMs ignored when asking for tracking number and have had no other follow up whatsoever...

It's not just you, I haven't gotten a response in a couple days. After the looooooong delay, they only sent me half my order. Waiting on the other half.

CarbonSignal 02-23-2012 02:59 AM

Quote:

Originally Posted by Ages (Post 1559875)
I got my wing today and did a test fit which was spot on, but couldn't really be as excited as i should a been since my diffuser did not show up..... I sent AJ a message 10 hrs ago. not sure what time its there but im expecting a reply soon. hoping he just forgot to give me a second tracking number.

We are trying to locate it the problem, will update get a reply. As I said earlier all the items were shipped to our partner in Arizona and they are shipping those out.:tiphat:

Quote:

Originally Posted by Reaper42 (Post 1560137)
Was told they only had one set of fenders in stock. Told them I needed it in before March 3rd before a big car show my Z will be in here in chicago. Was then told to send pay pal payment. Did that, but now am getting my PMs ignored when asking for tracking number and have had no other follow up whatsoever...

No one is ignoring the pms, your address was sent to the people who were doing fenders for us in Florida, their response time was worst and that was the reason we stopped doing fenders with them for US market. They confirmed they had one set lying with them which was sold to you. I hope it reaches you before the deadline and trust me once we have a tracking number it will be sent to you straight away.

Quote:

Originally Posted by SnooPPP (Post 1560141)
It's not just you, I haven't gotten a response in a couple days. After the looooooong delay, they only sent me half my order. Waiting on the other half.

Same man, there were three order of two items each and we sent diffusers but none of those are shipped yet, last update we had partners were waiting for the bigger boxes (orderd 2 weeks back):tiphat:

Reaper42 02-23-2012 03:13 PM

Well have you been contacting the shop in florida to get on their asses to ship out your product? Or can I have their number to contact them myself? (dont know why I have to take care of this, but if I have to I will)

Otherwise if it cant be shipped out by this week then I'd like to get a refund and I can spend the money elsewhere and wait till you actually have the logistics in place to deliver your products in a timely manor.

Ages 02-23-2012 06:12 PM

Man you guys need to stop partnering up with other companies. They just make you look bad, first it was the Florida guys with the fenders and now these guys. I mean really 3 full weeks to get boxes? Ridiculous , I'm pretty sure they knew you were sending them these parts. Hell I can probably send them a box if they are that incompetent.

ZeeRedZ 02-24-2012 09:51 AM

What are your business requirements for a partner here in the states? Maybe I will look into starting a company to help out!!

tonybui 02-24-2012 10:12 AM

I'm waiting for the mine's front lip....

CarbonSignal 02-26-2012 12:50 AM

Quote:

Originally Posted by ZeeRedZ (Post 1562845)
What are your business requirements for a partner here in the states? Maybe I will look into starting a company to help out!!


Pm me more details please.

B.R
Naj

CarbonSignal 02-26-2012 01:01 AM

Quote:

Originally Posted by Reaper42 (Post 1561195)
Well have you been contacting the shop in florida to get on their asses to ship out your product? Or can I have their number to contact them myself? (dont know why I have to take care of this, but if I have to I will)

Otherwise if it cant be shipped out by this week then I'd like to get a refund and I can spend the money elsewhere and wait till you actually have the logistics in place to deliver your products in a timely manor.

again, we apologies for any delays and we are following your orders and you dont have to do the follow up, i will try to get you an answer after the weekend on your shipment.

Quote:

Originally Posted by Ages (Post 1561652)
Man you guys need to stop partnering up with other companies. They just make you look bad, first it was the Florida guys with the fenders and now these guys. I mean really 3 full weeks to get boxes? Ridiculous , I'm pretty sure they knew you were sending them these parts. Hell I can probably send them a box if they are that incompetent.

Trust me, we have only one reason to do that ... " Saving your Money ", the first partner we have already stopped producing through them and the last set is the one shipping to Reaper42.

As for our second partner, they are actually doing thier best to help you guys as much as they can. we totally agree that it took so long, but its also out of the partners hand as he placed an order to the whole boxes and he received some and the rest is till under production and he should receive this week. so i would like to thank them for thier support as well.

Quote:

Originally Posted by tonybui (Post 1562910)
I'm waiting for the mine's front lip....

We will be updating you soon. :tup:

tonybui 02-27-2012 08:11 PM

Can't wait !

Ages 02-29-2012 09:08 AM

3 1/2 weeks waiting on boxes... Just sayin.

CarbonSignal 02-29-2012 11:51 PM

Quote:

Originally Posted by Ages (Post 1572339)
3 1/2 weeks waiting on boxes... Just sayin.

Trust that our partner need to ship more than we do as he need to clear some space on his shop. :)

i had a word with him yesterday and he said it should be here very soon.. he is following up on it..

we appreciate your patience guys..

Ages 03-03-2012 06:52 PM

Any updates on our parts? I was sent joking when I said 2 weeks ago I would send them a box...

anthonyy 03-03-2012 11:12 PM

Quote:

Originally Posted by tonybui (Post 1562910)
I'm waiting for the mine's front lip....

me too! I'm on the first 7 list :driving:

SnooPPP 03-05-2012 11:13 PM

Be prepared to WAIT for that lip. I am now over 3 months waiting for my rear diffuser. Apparently it takes a month to get a box big enough to fit a diffuser in....


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