Something doesn't add up. I feel like they're quoting for the dash and all the components with it, not just the dash.

That price includes the Dash which was around $1,600 and the labor around $1,600. Sorry my last number was a little higher.

my 2009 dash in FL is OK, but there is a sticky place on the driver door side top near the window where my elbow always rests. I tried cleaning it with water, then Windex, then goo gone and have only made it worse. Wish I knew what to treat it with to stop it decaying. I guess schmoo from my skin/sweat/salt has eaten the finish off. Right now it's only noticeable if you know its there. If my dash deteriorates I like the idea of alcantera recovering.

Update Guys:

So Nissan Corp called me and said they would cover 50% of the repairs. Obviously I am not going to come out of pocket $1,600 to fix this. I will just pull the dash and wrap it in Microfiber Suede.

I did ask them if they can just cut me a check for there 50% and no go. They said, they can only repair it at a dealership.

Kinda sucks but I will post the dash wrapped in Microfiber suede soon. Ill probably just do black.

When they offered to pay 50% for your dash was it based on good will ? Would be good to know for anyone else who is stuck in the same situation.

They didn't say. Just they would cover 50% of the repair.

How sh!tty of Nissan! Just 50% is totally unacceptable but as consumers there is not much we can do. I think your idea to cover it in a material of your choice will not be cheap but it is the same thing I would do. Your other option is to find a car that has been written off and the dash is in good condition.

I'm starting to think re-covering the dash might not be as difficult or expensive as we think... there aren't any seams in the vinyl so we may not need a custom cover. Might be as easy as pulling the old stuff and stretching new stuff over it... Disclaimer: I do not have much upholstery experience.

Make them pay you 50% of the cost of labor to remove the dash ... and then DIY.

Nissan offered me zero.

One thing that stands out to me is the obvious negligence of Nissan North America to take responsibility to correct this and many other issues (like the CSC). My first interaction with a Nissan corp. representative lead me to believe that there are many complaints on this issue and it has happened to many different vehicles that Nissan has sold (FX35, Altima and others), including the 370z. Through settlements and voluntary service campaigns for those vehicles, Nissan agreed to a decreased cost or a free repair of the dashboard. To a certain extent, this implies a degree of acknowledgment that many of their vehicles have had dashboard issues. Yet, they are unwilling to cover it when a Nissan owner is having the same type of issue with a different model vehicle manufactured in the same year. With settlements being made for those instances, Nissan has avoided taking responsibility by using the word "voluntary". This sets the precedent that there is no problem with the dashboard. Instead, Nissan is generously repairing something on thousands of vehicles, that didn't have a problem to begin with, by choice. :roflpuke2:

If Nissan was to cover it outside of warranty, a recall, or voluntary service campaign they label this as a "good will" service or gesture. The approval of "good will" coverage is based directly on the amount you have spent with Nissan. Here are the examples that the Nissan regional service rep gave me to assess my eligibility for "good will" coverage; if you have previously owned any Nissan's, if you purchased extended warranty, if you serviced your vehicle with Nissan (oil changes, tire rotations, etc.), if you have had this problem in the past. The representative also went on to state that this coverage is assessed on a case by case basis and other similar complaints should not be considered in the evaluation process. Instead, it is only when a complaint reaches a threshold for that particular model vehicle that a service campaign may be initiated, and it is no longer considered a "good will" coverage.

This issue is known by Nissan, they are the only ones at fault for this problem and they are unwilling to correct it for all of their vehicles. Wear and tear does not constitute your dashboard lighting up like a Christmas tree when the sun hits it, or a chunk getting stuck to your finger if you touch it. It also does not constitute your clutch pedal falling to the floor when you're driving. Regulatory automotive manufacturing bodies need to look into this type of negligence and malpractice from companies that do not correct known issues. Not only for consumer protection but because peoples lives are on the line every time a person gets behind the wheel. Consciously cutting corners on the quality of parts that may be putting lives at risk for increased profit margins is unethical and it seems to be very common to the type of culture at Nissan.

I hope this wasn't interpreted as a rant, my intentions are so that people encountering this with Nissan are informed and know how to handle the situation. My greatest interest is that Nissan corrects this issue for the safety of future consumers.

If you read all of this and you have the same issue I hope you have the courage to complain to Nissan corp. and post in this thread.

I have watched many Youtube Videos on how to wrap a dash in Microfiber suede and it does not look hard at all. I will of course be practicing on my 96 Integra GSR rear plastic trunk panels first to see well I do.

I have no intentions on buying another Nissan car now.

I have asked Nissan about goodwill coverage on three separate occasions. The only service a Nissan dealer ever performed was an initial free oil change and headliner replacement under 36K mile warranty. They denied ESCL coverage (it didn't actually fail - I pulled the fuse). They denied CSC coverage (it didn't actually fail - I installed the Z1 kit).

But when my airbag light came on randomly last year apparently indicating that virtually the entire system had crapped out, Nissan did take care of me with goodwill coverage and absolutely no hassle. They replaced several airbags and a variety of the electronic modules that had failed. Parts and labor was pushing $8K, so I was grateful to say the least. That won me over enough to let the dealer replace my steering rack (under 3rd party warranty) while they were doing the airbag work.

Good man, happy for you.
This just further proves the lack of transparency in the process.

This is what was said by the person representing Nissan. The rep didn't say anything about safety or a possible manufacturing flaw, all the rep said is what is quoted below. Now you can read it and come up with your own conclusion. My conclusion is that all of the things the rep listed to me, with exception of one, had to do with Nissan getting more money.

Yup my 2010 dash started cracking a few months ago and is just getting worse. I'm super OCD about it :( Just bought a sunshade in hopes it slows down the process. My car is mostly garaged and I think I'll stop with any "protectants" and just use soap/water to clean if needed...

www.Covercraft.com

Just put a dash mat cover on the dash and call it a day.

Here's the dash mat I installed on mine. Fits great.

I have every window on my car at 5% tint and my whole windshield tinted 30% and I've had no problems in the 100+ southern heat! :tup:

I once had 5% all around (only glare strip on the windshield) and I couldn't see sh!t at night.

This biggest mistake is to use any kind of treatment on it. It will make the dash hold heat. A damp cloth works best. I have my front window tinted with 70% ceramic. This is about all you can do.

FYI, this is not specific to Nissan, this happens to cars across price ranges...Hyundai, Lexus, Maserati, Ferrari, they all have the same issue. It's not necessary the heat either, I've HEARD combination of moisture and even lack of use/sunlight can cause this as well.

From what I've read, it's not the plastic melting, it's the layer of matted finish that's failing.

Were did you get this from?

Dash Designs. I got the black brushed suede.

Nothing new been happening for 20 plus yrs. check out this vid. at the 17:30 mark he tells you how to get rid of the sticky dash. https://youtu.be/unUTSVYAszc

I have tried everything. The more you mess with it, the worst it gets!

Because the plastic has a texture to it. If you continue to wipe it, the surface seems to become flat. I dont know if its just the goo spreading but I am leaving it alone for now.

I went on "partsfornissans.com" then brought the copy of the part number with the price to my service dept. They price matched 10% below that price ,and reduced the labor, it came out to $2550. total and installed. It was originally over $3200. +tax. print up some estimates ,bring with you to your dealer ,maybe they will be so kind to meet you halfway and give you a good discount. Now I have a light tint on my windshield and I always use my foil shade.

Is anyone having this problem with 2013 or newer models?

Pretty sure this is going to happen to all models. The dash hasn't changed at all since 2009.

Sadly, I need to be sub'd to this thread also. '09 Z

Sucks! :(

dash was a bit sticky. wiped down with water, and it was nice and dry for a few months, then I noticed today that the color of the dash became kinda greyish on the surface... it is still dry. Weather here is cool and car is always parked indoor during this time period.

as other stated, the sticky mess is probably from the dash materials and eventually cause the material (dash) to crack..

dash cover seems to be the reasonable solution. hopefully someone will come out with a nice one.

If the Dash is turning greyish you are screwed.

If you compare the dash to your door, you can see the difference.

the color of the dash was fine until I cleaned it with water from reading the posts here.

I wiped it with the Meguiars Interior cleaner last night and let it sit for a day, then I wiped it again with a dry cloth. the color is back to normal now without any stickiness, but time will tell if it'll get sticky later on. However, I prefer the little stickiness than the greyish color dash.

I am a little puzzled as to where/how the greyish color come about.

Mine does the same thing. Greyish color goes away but eventually comes back. It's really bad around the gauges cluster area or when you open the door and can see part of the dash.

My plan is to eventually remove the dash and wrap it with suede but I have so many projects going on.

I cant believe every other plastic piece in the car is perfectly fine expect the damn dash. :thumbsdown:

Same boat dash has been getting worse every year for the last 2-3 years. Sits outside in the Texas heat year round. I've got cracks around the VDC button and the top is very shiny and peeling up. Windows are ceramic tinted and use a sunshade but black on black isn't helping me.

RW - I bought some "Allsport 4-way stretch" vinyl for my sub box project and it seems like it will stretch and contour over darn near anything. I'll bet wrapping your dash with it would be a cakewalk.... I have some leftover (and I am local to you) if you wanted to come check out a sample.

did some reading regarding the sticky dashboards. the cause is the dash material not reacting well to the heat/UV, and it has nothing to do with the cleaning/condition/chemical some suspected.

it is a common issues with other makes as well.... toyota has finally started a recall some years back.

Just buy this guy's dash.

http://www.the370z.com/parts-sale-pr...-oem-dash.html

Actually, not just heat/UV. Same things have happened to Ferraris that sit in the garage a whole lot.

Personal example: Since late 2015 till this day, my Z has sat in the garage for majority of the time, driven for maybe 3k miles total at the most. Car gets driven for fun mostly when sun is down. The sticky dash developed during this time. It's an 09 that just turned 36k miles.

My G also has this sticky dash issue. It's a 2010 with 50k miles. Garage kept at home and work.

On the bright side, I applied some 303 UV Protectant Spray about 2 months ago, and the dash on both cars have remained sticky-free. Knock on wood.

https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1

I have similar experience.

Z is always in the garage and rarely driven, and the dash became a bit sticky last year. However, the garage does get up to 100+ during Summer in Socal here.

however, the g37s is DD (outside) and the dash is just fine without any stickiness or discoloring.

after a good cleaning with water, the stickiness is gone on the Z's dash, but it turned a bit grayish after awhile. I've treated it with meguiar's natural shine vinyl protectant and it's back to the normal color for now. Guess I have wait a bit to see if the stickiness/shininess comes back.

just wanna check back with you if the 303 UV protectant kept the dash sticky-free?

also curious if you had used any other chemical before the dash became sticky?