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-   -   2015+ Nismo black housing headlights peeling (http://www.the370z.com/exterior-interior/112517-2015-nismo-black-housing-headlights-peeling.html)

axmea? 03-29-2016 12:54 PM

Your Z needed sunglasses. Weird. I say it is a projector issue. Some of these do get hot. If it is a magnifying effect, we would have heard more of these from folks in AZ, NV, and CA where the sun is out pretty much all the time.

FLUJOKE 03-29-2016 01:03 PM

15+ Nismos are rare and being on this forum is even more rare.... And for them to report the issue would be more rare. I wouldn't doubt if they had it too but just didn't post it on here


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DPE G 03-31-2016 07:20 PM

Just went and checked mine. I do have tiny spots forming on both headlights. Mine is a 2015 I took delivery on Dec of 2014. Only 6k miles and also always garage kept. It's hard to get a picture of it right now with the garage lighting. But same kind of bubbles.

TriNismo 03-31-2016 07:46 PM

Thanks for checking DPE G. I'm concern that these spots will get worse. Fred Beans Nissan hasn't returned my e-mails or phone calls since Monday, so I don't know what's up. Thinking of what steps I gotta take if they don't stand behind their products


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fryzia23 04-01-2016 07:02 PM

Quote:

Originally Posted by TriNismo (Post 3448689)
Thanks for checking DPE G. I'm concern that these spots will get worse. Fred Beans Nissan hasn't returned my e-mails or phone calls since Monday, so I don't know what's up. Thinking of what steps I gotta take if they don't stand behind their products


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Jomer from Fred Beans Nissan is no longer on the forum as a vendor. Its a shame because he was my favorite.

TriNismo 04-02-2016 09:23 PM

2015+ Nismo black housing headlights peeling
 
Well after a week, they finally replied. Not what I was expecting .. they want me to purchase a new headlights set from them (wtf), send my defective set back (I'm assuming on my dime) and they will file a warranty claim with Nissan. Takes 30 days they said..If it's approve, then I get my purchase $ back from the new set. I already paid almost $1500 to them already, not comfortable sending them $$$ again, if this is what I gotta go through for defective products. Too bad they're not a vendor on here anymore, no backlash.. I'm at their mercy at this point I think. Anyone got suggestions?


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BrockDM1 04-02-2016 11:40 PM

I just went and checked mine as well and they aren't doing that. Mine is a 15, purchased it in November but it's been in the garage for months since it's winter here. I'm only at 3500 miles.

I'll keep it in mind and report back if i see anything forming now that I can drive it again

BrockDM1 04-02-2016 11:43 PM

Quote:

Originally Posted by TriNismo (Post 3450175)
Well after a week, they finally replied. Not what I was expecting .. they want me to purchase a new headlights set from them (wtf), send my defective set back (I'm assuming on my dime) and they will file a warranty claim with Nissan. Takes 30 days they said..If it's approve, then I get my purchase $ back from the new set. I already paid almost $1500 to them already, not comfortable sending them $$$ again, if this is what I gotta go through for defective products. Too bad they're not a vendor on here anymore, no backlash.. I'm at their mercy at this point I think. Anyone got suggestions?


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I would not buy another set from them. Who is to say the next set wont do the exact same thing. Sounds like a shady situation to me. I would want some sort of partial refund until the "claim" gets approved then the rest of it and find another option.

DPE G 04-03-2016 09:05 AM

Quote:

Originally Posted by BrockDM1 (Post 3450222)
I just went and checked mine as well and they aren't doing that. Mine is a 15, purchased it in November but it's been in the garage for months since it's winter here. I'm only at 3500 miles.

I'll keep it in mind and report back if i see anything forming now that I can drive it again

I still didn't get any good pictures of mine. It is very minor, not as bad as the picture, but I imagine it will catch up eventually.

TriNismo 04-07-2016 08:45 AM

2015+ Nismo black housing headlights peeling
 
Update: Well after being unsatisfied with Fred Beans warranty policies, I contacted Nissan directly and told them my situation. After providing pics, invoices, Vin #, mileage etc they created a case number and looked into it. I was hoping they would just take care of me. They got back to me several days later and said I'd have to have the original dealership (Fred Bean) file a warranty claim, and they can't do anything for me directly. So.. I basically have to buy a new set of headlights from FB, ship the defective ones back to them, they file a claim which takes about 35 days and if approved they'll refund me the costs of the new sets. A hassle of paying for a new set but I'm confident the claim will be approved and I'll get it back.

The joy of ordering online..


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JARblue 04-07-2016 09:03 AM

It's not your DD, right? Are you ok with not being able to drive it for a few weeks (month+)? It's not like it just came out of storage if you're in Florida.

Anyway, I don't see why you have to buy a new pair. Just send them the defective pair, and make them file a warranty claim on it and send you a replacement pair asap.

Although, I will say Fred Beans has completely turned upside down in terms of customer service since Jomer left. Jomer was the best, and now it seems like the dealership is just screwing people over since he left. There is a risk with sending back your defective ones to these guys now. Sorry to say. Good luck with whatever decision you make.

JARblue 04-07-2016 09:05 AM

Is there a crappy local dealer that screwed you over before? Get them to order you a new pair, and then just return your old pair and get your money back :stirthepot:

cooltoy 04-07-2016 09:16 AM

Quote:

Originally Posted by TriNismo (Post 3453525)
Update: Well after being unsatisfied with Fred Beans warranty policies, I contacted Nissan directly and told them my situation. After providing pics, invoices, Vin #, mileage etc they created a case number and looked into it. I was hoping they would just take care of me. They got back to me several days later and said I'd have to have the original dealership (Fred Bean) file a warranty claim, and they can't do anything for me directly. So.. I basically have to buy a new set of headlights from FB, ship the defective ones back to them, they file a claim which takes about 35 days and if approved they'll refund me the costs of the new sets. A hassle of paying for a new set but I'm confident the claim will be approved and I'll get it back.

The joy of ordering online..


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Where is your original set? Sold?

TriNismo 04-07-2016 11:08 AM

Quote:

Originally Posted by cooltoy (Post 3453564)
Where is your original set? Sold?


Yep. Thinking back I should've held on to them


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TriNismo 04-07-2016 11:12 AM

Quote:

Originally Posted by JARblue (Post 3453548)
Is there a crappy local dealer that screwed you over before? Get them to order you a new pair, and then just return your old pair and get your money back :stirthepot:


Hmmm...
Nope, no local dealership screwed me over yet.. Lol


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