Western Canadian dealerships contacted; their replies...

jamcro · 03-02-2009, 01:07 PM

I emailed most of the dealerships in the big western Canadian cities (Edmonton, Calgary, Vancouver) with a request for pricing. I am 100% serious about buying the car I was talking about, and I'm not tugging their chain. I will post the email I sent them, as well as their responses to me, and you all can judge their customer service, and willingness to deal.

Quote:

Greetings,

I am interested in purchasing a 370Z within the next month, depending entirely on the price and dealer-buyer relationship that can be established. I am familiar with the reasons that will be thrown at me to keep the car at MRSP, such as:

New model
High Demand
Limited Quantities

In which I could respond with :

Economy on the downturn
Unemployment is up, job security is down
People are more inclined to hold onto their money in uncertain times

So let's cut through the B.S. and work on a deal!

I am interested in financing the following:

370Z 6MT
Hakone White
Sports Package
Navigation Package

(No trade-in, approx 5-10k down, 48mo)

I am aware of this:

M6 Transmission
Base 370z MSRP: $39998
Base 370z Invoice: $36682

Navigation MSRP: $2500
Navigation Invoice: $2292

Sport Pkg MSRP: $4000
Sport Pkg Invoice: $3667

Nissan's 5.9% financing rate is also very displeasing considering the state of the economy.

This big question is this: What is your dealership prepared to do to earn my business? (Price reduction? Better financing rate?) I will mention that I am a member of a Z-Enthusiasts group (several online forums) in which I will be reporting back my experiences in dealing with the various dealerships I contact. This is an opportunity for your dealership to stand out above the others and offer an incentive for other buyers to go through you. I, as well as others in this group are willing to travel to obtain the best deal.

Awaiting your superior customer service!

Dealerships emailed were:

Edmonton & Area
Ericksen Nissan
Sherwood Nissan -- Responded *** Best Deal so Far
West End Nissan -- Responded
Mills Nissan -- Responded

Calgary & Area
Brasso Nissan
Fish Creek Nissan
Sunridge Nissan
Stadium Nissan -- Responded

Vancouver & Area
Morrey Auto
Regency Auto
Southside Nissan
Pan Pacific Nissan -- Responded
King George Nissan
Jonker Nissan -- Responded
Abbotsford Nissan -- Responded
Newcastle Nissan -- Responded

jamcro · 03-02-2009, 01:08 PM

Edmonton - Mills Nissan

Quote:

Thanks for the opportunity. I agree with you on your comments about why we would like to keep MSRP and also your responses to those reasons.

With respect to the finance rate, that rate is non-negotiable. Nissan states the rate and if the customer chooses to finance then that is the rate that they get. I appreciate that you may find the rate high considering these “economic” times, but since I do not set the rates I cannot argue the point with you, whether I believe it to be reasonable or not.

You asked what my dealership is prepared to do to earn your business. I have included a few photos of our new facility, the best in Western Canada. Once you purchase the vehicle, the most important component (especially in the case of a Z) will be the level of knowledge of our technicians along with the service that you receive. We have the best and newest facility, along with all the equipment and skills to service that car correctly. We have 3 Master Technicians in our shop, one of which is certified to Nissan’s rigorous standards on our supercar, the GTR. With talent like this and the best facility in Western Canada, I’m sure you’ll agree that our service on your Z would be exemplary.

The vehicles are currently on factory restriction, and only orders that are completed with deposits and firm models configurations are being filled by Nissan. I have 3 customers that have already purchased vehicles and are awaiting confirmation of their factory orders. If I was able to secure a production slot for you, I would not be able to give you an ETA as of yet; however I would hope that I would be able to produce the vehicle in question by the end of June or early July. This is assuming that you put down a deposit to secure both the vehicle production slot and the pricing that I am about to give you.

The retail pricing including FREIGHT & PDI and the color charge: $48298

Air & Tire Tax: $120

Documentation: $195

Nitrogen in tires/Anti-theft Etching: $369

Subtotal: $48982

GST: $2449.10

Grand Total: $51431.10

The above pricing is full retail, which I’m sure as you know is what most dealerships are charging for the vehicle.

I am prepared to sell you the vehicle on a factory order for $51000. That amounts to a $431.10 discount. I would consider this discount as I do not have to pay a Sales Consultant a commission as our Management team would be selling you the vehicle.

If this offer is reasonable to you, you may either email me your credit card number to which I will run a $5000 deposit or you may call me at the office, whichever you prefer. My numbers are listed below for your convenience.

Thanks for the opportunity JC, and I look forward to servicing your new Z in the future!

Regards;

__________________________________________

Jaysen D. Wesolosky

Mills Nissan

Sales Manager

jaysen@darwintech.net

office: (780) 463.5700

fax: (780) 463.3014

bberry

780) 965.7979

bberry PIN: 207B1827

www.millsnissan.com

It's not a great deal if it's not a great dealership!

jamcro · 03-02-2009, 01:08 PM

Edmonton - Sherwood Nissan

Quote:

Hello there, here at the Sherwood Nissan Internet Department we don’t do BS. So here is the deal. The unit costs me $42,641 + $1500 freight and PDE. I will sell it to you for $45,533.82 +GST and fees.

The price to you is calculated this way unit cost +$500 dealership pack +2%

The fees are as follows. Air tax, $100 Tire Tax $20, Documentation $249, Security etch $299, and Nitrogen in the tires/Road hazards $199.

With 10k down you payments work out to be 908 a month for 48 months.

So there you go no BS no hidden stuff strait to the heart of the matter.

I look forward to hearing from you , if you have any questions please feel free to contact me at the numbers below.

Patrick O'Rourke

Internet Manager

Sherwood Nissan.ca

Canada's #1 Nissan Store

780-449-5781

1-800-573-6716

All prices quoted are plus taxes and fees and Internet only prices.

Prices in store may be higher. See Internet Sales Manager for details.

Straight up and helpful!

@MRSP, I would pay a total of $55,947.04 including financing costs (10k down, $40838.90 over 48mo@5.9%)

His Deal, I would pay a total of $53,564.32 including financing costs (10k down, $38720.90 over 48mo@5.9%)

jamcro · 03-02-2009, 01:19 PM

reserved for Edmonton - Ericksen Nissan

jamcro · 03-02-2009, 01:20 PM

Edmonton - West End Nissan

Quote:

My name is Tony Howell the Internet sales manager, thank for contacting West End Nissan, and your interest in the 370 Z

We want to create the best possible relationship with you, whether you are dealing with us over the internet or at the dealership.

In an effort to do just that we are providing you with a complete disclosure of your costs for this vehicle.

2000 370Z M6 Sport with Navigation

MSRP $46,498

Discount $01,000

Selling Price $45,498

Freight $01,500

Paint $00,300

Anti-Theft $00,399

Nitrogen $00,199

Air Condition Tax $00,100

Tire Levy $00,020

Administration fee $00,000

Total including GST $50,416.80

There is a high demand for this car no B. S, if we had it in stock we would be selling it at full MSRP, most models have to be factory order with at least a 2 to 4 months waiting period, that’s why my sales manager is willing to give you $1000 discount.

Nissan Canada finance sets the rates every month we have no control, the new rates are available tomorrow March 3rd, 2009.

We will be receiving our first 370 Z in 2 to 3 weeks and it’s a black base manual. If you wish to do a factory order you could be driving your new in 3 months, when is convenient for us to meet?

The dealership is located at 10152 - 179 ST NW Edmonton Alberta, and our showroom is opened

Monday to Thursday 8.30am to 9pm, Friday and Saturday 8.30 to 6pm, Sundays and Holidays

11am to 5pm.

If you have any questions or concerns the best ways to reach me are listed below

Best regards,

Tony Howell
Internet Sales Manager

Secure Credit From Click Here
West End Nissan
10152 179th Street

Edmonton, Alberta T5S 1S1

Direct Line: 780-238-7150

Toll Free: 1 800 667 5338

Fax: 780-481-0152

jamcro · 03-02-2009, 01:27 PM

reserved for Calgary - Brasso Nissan

jamcro · 03-02-2009, 01:33 PM

reserved for Calgary - Fish Creek Nissan

jamcro · 03-02-2009, 01:33 PM

reserved for Calgary - Sunridge Nissan

jamcro · 03-02-2009, 01:36 PM

Calgary - Stadium Nissan

Quote:

Hi;

you are correct that the vehicle will be hard to get and that most will sell
for msrp. The first white one we have coming is a sport without navigation.
To get e specific car you are probably have to factory order the car. The car
we have coming is 45,498 including freight and pde. We would be willing
to sit down and negotiate with you. The finance rates are 5.9% for 60 mos.
Please feel free to call me at 284-4611 to set up an appointment.

Thanks
Brian

jamcro · 03-02-2009, 01:38 PM

Vancouver - Newcastle Nissan

Quote:

Hello J.C.

Thank you for you interest in our product and dealership. Here at Newcastle Nissan we take great pride in assisting you in purchasing a vehicle that suites your tastes as well as your budget.
As the Newcastle Nissan Internet Manager, it is my responsibility to ensure your purchase request is handled promptly according to our Internet guidelines. My Internet customers just love the no-haggle, no-hassle process. I do find I need an initial meet or phone contact to get all the criteria together for the vehicle selection and trade process. Please take a moment to let me know when you would like me to contact you. If you have changed your mind and/or have bought already, please let me know.

*Please provide phone number as one has not been included in this request.

Kind regards,

Norm Hayward
Internet Services Manager
Newcastle Nissan
3612 Island Highway North
Nanaimo, BC
V9T 1W2
1-877-688-1515
250-756-1515
250-756-1555 (fax)
norm@newcastlenissan.com

jamcro · 03-02-2009, 01:42 PM

Vancouver - Abbotsford Nissan

Quote:

I am responding to your email, addressing whomever "JC" is. please call at the number below.
Pat Hendrickson-Sales Manager
Abbotsford Nissan
(604) 857-7755
(604) 855-8015 (Cell)

umm yeah, if I wanted to call you I wouldn't have sent the email first. Thanks for nothing.

jamcro · 03-02-2009, 01:45 PM

Vancouver - Pan Pacific Nissan

Quote:

Greetings J.C. My name is Richard Gartel, from Panpacificnissan (Richmond). Well I guess we have to find a common price that will make this happen! For your right the supply and demand on this vehicle is at a premium. I will give you and example of supply and demand for this new model of the Nissan GTR only supplied 200 across Canada. Originally this was priced at $83,000 + Freight and PDI and then Nissan said wait a minute we should sell this vehicle at $95,000 + Freight and PDI so away we go and still sold our last one last week at that price and sold out now for our allotment for the rest of the year. Hmmmmmmm, go figure! So I guess like you said let’s cut through the B.S. and what do you figure a reasonable return on this vehicle should be for our dealership? Make me a reasonable offer with a deposit (visa or mastercard) and I will take it to my manager and see if we can find one for you that suits your specifications! Looking forward to earning your business asap. Thanks, email me at rick.gartel@panpacificnissan.com .
Cheers,
Richard Gartel, salesman of the year 2008 Richmond Nissan.

Sorry for the wall of text, this guy obviously doesn't know how to use paragraphs. Anyone else think sending your credit card# along with your offer is a good idea? rofl

jamcro · 03-02-2009, 01:46 PM

Reserved for Vancouver - Morrey Auto

jamcro · 03-02-2009, 01:47 PM

Reserved for Vancouver - Regency Auto

jamcro · 03-02-2009, 01:48 PM

Reserved for Vancouver - Southside Nissan

03-02-2009, 01:19 PM	#4 (permalink)
jamcro Base Member Join Date: Feb 2009 Location: Edm, Canada Posts: 72 Drives: White 370Z Rep Power: 16	reserved for Edmonton - Ericksen Nissan Last edited by jamcro; 03-02-2009 at 01:30 PM.

03-02-2009, 01:27 PM	#6 (permalink)
jamcro Base Member Join Date: Feb 2009 Location: Edm, Canada Posts: 72 Drives: White 370Z Rep Power: 16	reserved for Calgary - Brasso Nissan Last edited by jamcro; 03-02-2009 at 01:31 PM.

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