FOCAL Audio

bigaudiofanat · 10-11-2012, 12:17 PM

I have bough unauthorized and had no problems, however if you are worried about the warranty you should buy from an authorized dealer and make sure you get the warranty car in your package.

jcosta79 · 10-11-2012, 12:24 PM

Quote:

Originally Posted by bigaudiofanat

I have bough unauthorized and had no problems, however if you are worried about the warranty you should buy from an authorized dealer and make sure you get the warranty car in your package.

I have been an Amazon customer for probably close to 15 years now. Never had a problem with them. Any issues that do come up get resolved immediately.

I once got a bootleg Blu-Ray from one of their vendors that was selling on their site. I reported it to them. Not only did Amazon remove the vendor from their site within the hour, I got my money back AND I got a free Blu-Ray of the movie I originally ordered.

Now THAT's customer service.

bigaudiofanat · 10-11-2012, 12:51 PM

Quote:

Originally Posted by jcosta79

I have been an Amazon customer for probably close to 15 years now. Never had a problem with them. Any issues that do come up get resolved immediately.

I once got a bootleg Blu-Ray from one of their vendors that was selling on their site. I reported it to them. Not only did Amazon remove the vendor from their site within the hour, I got my money back AND I got a free Blu-Ray of the movie I originally ordered.

Now THAT's customer service.

I know what you mean.

OP just to let you know you can see some focal goodies in my build thread.

Big's build thread

speedygreene · 10-11-2012, 01:31 PM

thanks

w0rM · 10-11-2012, 02:18 PM

Quote:

Originally Posted by jcosta79

I have been an Amazon customer for probably close to 15 years now. Never had a problem with them. Any issues that do come up get resolved immediately.

I once got a bootleg Blu-Ray from one of their vendors that was selling on their site. I reported it to them. Not only did Amazon remove the vendor from their site within the hour, I got my money back AND I got a free Blu-Ray of the movie I originally ordered.

Now THAT's customer service.

Amazon will usually let you return it if it's DOA. They will not let you return it if it blows up a 6 months later. And, if you have no warranty, you're pretty much screwed.

That said, I'd still by from Amazon. The odds of getting a defective one are pretty small.

10-11-2012, 12:17 PM	#1 (permalink)
bigaudiofanat Car Audio Installer Join Date: Jun 2009 Location: Magnolia DE Posts: 8,342 Drives: 2012 Infiniti G37x Rep Power: 855	I have bough unauthorized and had no problems, however if you are worried about the warranty you should buy from an authorized dealer and make sure you get the warranty car in your package. __________________ Need help with car audio or electronics? Let me know!! Need Help Let Me Know Direct email address reimermatt@gmail.com Owner of: Dynamic Mobile Audio Follow me below https://www.facebook.com/Dynamicmobileaudio/

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10-11-2012, 01:31 PM	#4 (permalink)
speedygreene Base Member Join Date: Oct 2011 Location: Dallas Texas Posts: 78 Drives: AVY 26"; 40th #211 Rep Power: 15	thanks