Kenwood 9990HD failure

Chemy · 06-20-2013, 02:09 PM

Hey all, just thought I would share what I went through, minor problem. I had a Kenwood 9990HD installed with a full system a few months back. I had a failure on the headunit already and the shop wanted to send it back to Kenwood for repair. I said I would not be happy waiting a few weeks without a radio since it was so new.. The shop upgraded me to the new 890HD free of charge and no labor. There are not many changes that I can tell aside from the interface and a few menu changes.

I was just surprised to have a failed unit only after a few months installed.. All worked out well though.

kenchan · 06-20-2013, 02:23 PM

headunits are like appliances. some break, some dont. glad your shop took care of you with minimimal fuss.

RonRizz · 06-21-2013, 09:14 PM

Sorry to hear about your troubles, but I wonder why Big has not replied to this thread???? lol
Trade in that Kenwood for a trustworthy Pioneer unit.

06-20-2013, 02:09 PM	#1 (permalink)
Chemy Base Member Join Date: Aug 2012 Location: Atlanta, GA Posts: 109 Drives: Nismo 370Z, Pearl Rep Power: 12	Kenwood 9990HD failure Hey all, just thought I would share what I went through, minor problem. I had a Kenwood 9990HD installed with a full system a few months back. I had a failure on the headunit already and the shop wanted to send it back to Kenwood for repair. I said I would not be happy waiting a few weeks without a radio since it was so new.. The shop upgraded me to the new 890HD free of charge and no labor. There are not many changes that I can tell aside from the interface and a few menu changes. I was just surprised to have a failed unit only after a few months installed.. All worked out well though. __________________ 2012 Nismo, PW #512. FI CBE SS w/12" Res, Stillen g3's, UpRev, Kenwood 9990HD, Focal speakers and tweeters, Wicked Cas corner box with JL 10" w6, 35% ceramic tint, full clear bra.

06-20-2013, 02:23 PM	#2 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141520	headunits are like appliances. some break, some dont. glad your shop took care of you with minimimal fuss. Cbtech likes this.

06-21-2013, 09:14 PM	#3 (permalink)
RonRizz A True Z Fanatic Join Date: Aug 2011 Location: Pine grove, Pa Posts: 2,134 Drives: 2 feet, 3 pedals Rep Power: 6774	Sorry to hear about your troubles, but I wonder why Big has not replied to this thread???? lol Trade in that Kenwood for a trustworthy Pioneer unit. __________________ P99rs Head Unit--- Amps- 2 Pioneer Prs800d --- Zapco ST1000MX---Zapco ST-4XSQ---- SI BM mk5 Subs---SI TM65v2 Midbass--- SI M3 mids--- SI M25 xbl2 tweeters ----- 2016 MECA street class 3rd place at world finals

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