Nissan 370Z Forum - View Single Post

370Z_Fan · 12-03-2010, 05:22 PM

Stay away from this place unless you want your expensive wheels scratched. Long story short: went in to purchase a set of winter wheels on Thursday, negotiated and agreed on price and placed a deposit, next day came back for a test fitting to make sure the new wheels would clear the brake calipers, somehow the grease monkeys managed to leave a three inch scratched on one of the front wheel spokes and scraped off paint on two lug nut sockets on the rear wheel. Didn't initially see these scratches because the garage was dimly lit and it was dark outside at about 5pm on a Friday evening. Next day went out to the car and voila! Spotted the scratches on the wheels on the driver's side, no scratches on the wheels on the passenger side. Dropped by the place on Tuesday to pick up the set of winter wheels and complain to Lou (the owner of the place) about it. Automatically Lou denies any of his employees would be that careless saying that his employees have worked on high end cars and so on. That may be the case but this one time my car got damaged. Lou of course goes about denying any responsibility. Furthermore, Lou goes on to say that it would be too expensive for him to refinish my damaged wheels brought on by his incompetent grease monkeys. Well, you know what Lou, I've been a loyal customer to you for years but today you have just lost yourself a customer. And it will not end there. I will spread the word to my friends, and to my friends' friends. This place does not deserve any business if they cannot own up to their mistakes. I hope no one else has to go through what I had to endure.

12-03-2010, 05:22 PM	#1 (permalink)
370Z_Fan Base Member Join Date: Apr 2009 Location: Toronto, ON Posts: 238 Drives: 2010 MB ZR sport pkg Rep Power: 16	Nantucket Tires 'N' Mags Stay away from this place unless you want your expensive wheels scratched. Long story short: went in to purchase a set of winter wheels on Thursday, negotiated and agreed on price and placed a deposit, next day came back for a test fitting to make sure the new wheels would clear the brake calipers, somehow the grease monkeys managed to leave a three inch scratched on one of the front wheel spokes and scraped off paint on two lug nut sockets on the rear wheel. Didn't initially see these scratches because the garage was dimly lit and it was dark outside at about 5pm on a Friday evening. Next day went out to the car and voila! Spotted the scratches on the wheels on the driver's side, no scratches on the wheels on the passenger side. Dropped by the place on Tuesday to pick up the set of winter wheels and complain to Lou (the owner of the place) about it. Automatically Lou denies any of his employees would be that careless saying that his employees have worked on high end cars and so on. That may be the case but this one time my car got damaged. Lou of course goes about denying any responsibility. Furthermore, Lou goes on to say that it would be too expensive for him to refinish my damaged wheels brought on by his incompetent grease monkeys. Well, you know what Lou, I've been a loyal customer to you for years but today you have just lost yourself a customer. And it will not end there. I will spread the word to my friends, and to my friends' friends. This place does not deserve any business if they cannot own up to their mistakes. I hope no one else has to go through what I had to endure.