I had my car there 3 weeks, 1 1/2 weeks for estimate, problem with side skirt fitting that I have to get fixed by stillen, I payed for 1 1/2 hours labor for the estimate, and 1 1/2 weeks to get drop springs, sway bar and wheel spacers installed. They usually take a little while but thier work has always been good. If it is true that it would disrupt things I would never tell the customer that. I would just say it may take us a little longer for custom work. I'd say that is day one of customer service.
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