Originally Posted by CUNNART

That's not a fair statement. The dealers are all independent of Nissan, thus if they blow it's not directly Nissan's fault.

Word of advice to the OP, find out who the tech was and always request them when you take in your car. They def. went above their job to have a warranty item listed on the repair order. If he cared once and usually sees your car, and you pick up some of the work he suggests, you'll get better service by him in the future.