Quote:
Originally Posted by Z1804
Come on Matt. They worked on your car for like 3 hours and only charged you for 1 hour. I know they told you that you needed new clips when they put the piece back on. You chose to post something on the forum without contacting them. I had someone contact you and I'm sure they're going to take care of whatever the problem. The part has already been ordered and everything will be taken care of.
Everyone is absolutely right. No company is without flaws. I think we can be decent customers if the company is trying to rectify the situation. I just don't think it's cool for you to blast them when they're trying to do right by you.
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EDIT: I shouldn't have typed what I typed. Gonna leave it to PMs.
James, I was actually going to PM last week about what was going on, just so you didn't get some warped 3rd person story about it, but I figured you wouldn't want to get pulled into it. Now I wish I would have sent you an email. You should know, even from the short meetup we had, I'm an honest guy that isn't out to cheat anyone or lie about stuff.