You might want to consider engaging a better attorney. You have a fully executed purchase contract that shows you made a $1,000 down payment. A good attorney would initiate discovery and subpoena their records if necessary, including all bank deposits. The attorney would also subpoena their policies/procedures for processing cash down payments, including posting the payments to the correct accounts and making the deposits. As far as hitting your credit, the last thing that they want to do is violate the Fair Credit Reporting Act (FCRA). Although businesses do not want excessive complaints posted through the BBB, the BBB does not have much if any clout in dispute resolution. Being a member of the BBB is more of a business marketing tool than anything else. Either they have very poor bookkeeping procedures, or they have a dishonest employee who pocketed the cash rather than turning it over for deposit.
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