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Old 06-07-2010, 02:27 AM   #744 (permalink)
toner123
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Quote:
Originally Posted by Josh@STILLEN View Post
Awesome suggestion.. I'll make some notes here in the office to inform everyone here, should have thought of that, but nice element to include if that is indeed something that comes up being continually troublesome.

Rep added..

Wow thank you,i was in the middel of actully typing up a page that you could have copy and pasted to hopefully save you some time if you chose/ found it required to include with your instructions. So I will include it here, with also trouble shooting steps.

For loading ECU with software provided by STILLEN using Windows Vista or Windows 7 please follow the folowing instructions.

NOTE: Customers loading the software to the ECU using the one of the following operating systems listed above, please make sure that you are loged in to the computer as the Administrator. To verify this please follow the prcedures listed below.

1: Please left click on the Windows Icon found at the bottom left hand corner of your task bar.(Also known as the start Icon, and looks like a a round circle with a flag in the middel)
2: On the right hand side you will see a list, please select Control Panel.(It is the third one up from the bottom)
3: Once the Control panel has come up, on the left side select Classic View
4: Located and left click User Controls from the list on the right side.(will have a picture of a female wearing a green shirt, and a male wearing a blue shirt above it)
5:With User accounts open , left click Change Your Account Type( It is located on the list on the left side, and it is the fourth one down from the top)
6:Once you left click a window will open and state "Windows needs your permission to continue". Please left click on Continue.
7:Once the new window opens, please select Administrator. After selecting Administrator, please left click Change Account Type.

*If your account is already selected as Administrator please skip the steps listed above.

A: With the program provided to you by STILLEN and installed on to your computer, please follow the instructions listed bellow to begin installation of the new software to your ECU.
1:Connect all cabels from your PC to your ECU. Windows may display a message in the lower right hand corner saying "New Device Harware Found and Installing". Before continuing to next step allow the device to fully install. If Windows displays a message stating "Device Hardware couldn't be found" just ignore and proced to next step.
2:Make sure all Aplications are closed.
3: Right click on Icon of the software provided by STILLEN. A list will come up in a White box. Please left click Run As Administrator.(It is the third one down from the top).
4:Once you selected Run As Administrator, Windows will display a message stating "A Program Needs Your Permission To Continue". Left click Continue.
5: The program will begin to start, and continue following the On Screen Instructions.

B: If the procedure listed above didn't work please follow the instructions listed below.
1: Close all aplications not required or in use.
2:Locate Icon of program provided by STILLEN
3:Right click Icon and a list in a white box will come up
4:Left clcik on Propertise(located at the very bottom)
5: A new window will display. Please select the tab that reads Compatibilty.
6: After selecting the Compatibility Tab, please place a check in the box that reads "Run This Program In Compatibilty Mode For:"
7:After selecting the "Run This Program In Compatibilty Mode For:", the scroll box below it will become unfaded
8: From the scroll box click on Windows XP.(Any version of Windows XP displayed here will work, weather it is service pack one or two)
9: Directly below that there is a section called "Privilege Level"
10: Select "Run This Program As An Administrator" bly clicking the box next to it.
11: Left click APPLY located at the bottom of the window. After selecting APPLY, left click OK.
12: Restart your Computer and follow all steps in section A.

If none of the procedures stated above work please contact STILLEN for further assistance.

STILLEN is not liable for Computers that are unable to run the software provided with any of the Supercharger Kits provided by STILLEN do to hardware issues or because of Operating System incompatability.

Josh or Kyle I was thinking instructions something like this might possibly limit these type of issues. Sorry not trying to make this a computer thread, like I said earlier just trying to help.
Frank

Last edited by toner123; 06-07-2010 at 02:33 AM.
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