Quote:
Originally Posted by golfgirlrobin
So you're saying that if a dealer shakes your hand on a price, says "let's fill out that paperwork", ushers you in to sign the paperwork, never bothers to ask you how you are going to pay for it, and then refuses to honor the price after they find out it won't be financed, that that is a perfectly ethical business practice? Don't think so.
I'm not saying that it's illegal. I'm saying it's not ethical and I'm also saying that if I were the owner of the dealership, that I would have honored the price, retrained my employees, and been content with the knowledge that you will get all of my service work for the next five to seven years.
They thought they could switch me to a higher priced car, when in reality all they did was lose all my service work and end up with somebody who is perfectly happy to tell the story to everybody they meet. How is that good business?
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Unless there's a clear sale going on where the salesman specifies that the price is contingent on financing, it should never get to the point where an agreed price is taken back. I've had dealers bait&switch me with internet pricing to get me on their lots, whereupon they admit it was a wrong price and I walk. I've even had a salesman tell me he was going to unload an '09 WRX for 21k, only later to hike the price back up to 26k when I was at his desk. But I've never had them do it to me after we've shaken on a price and sat down to paperwork. Bad mojo.