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Last week I sent an email request in to Nissan USA asking for a replacement owner's manual and in the same email I asked for the build date and code.
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#1 (permalink) |
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A True Z Fanatic
![]() Join Date: Aug 2011
Location: Cleveland, OH
Age: 71
Posts: 1,830
Drives: 2010 (40th) #706
Rep Power: 16887 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
Last week I sent an email request in to Nissan USA asking for a replacement owner's manual and in the same email I asked for the build date and code. I got an email response the next day saying that the manual would be delivered in the next few weeks and that the request for build date and code was sent to another department. The email said that I should hear something in 2-4 days about the date and code. Two days later, I received a call from Nissan with the date and the code. It couldn't have been any easier to do.
mults |
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#2 (permalink) |
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Base Member
Join Date: Aug 2011
Location: Houston
Posts: 15
Drives: 40th anniversary Z
Rep Power: 15 ![]() |
The number that I ccalled to get my info was 1-800647-7261 ext 41462. I got source out to India on all of my calls but Im telling you, the guy took time and looked for the information on his creen and could not find it. I explained to him that I had the 40th model and that it was a limited production run of 1000. He told me that he was placing a request within their system and that he would call me with the information with 5 or 6 business days. I called back within three days and spoke to another lady. I explained what I was looking for and gave her the request number that the first guy gave me to reference my case. The lady elevated the importance of my request and in 2 days I got a call back with my information. You got to call, then call like the next day and maybe the following day and I guarantee you will get your info. I know it worked for me.
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