One way to get a quick idea on amount of work done is to see the forms that needed to be filed. However, assuming you’ve accurately summarize your 2019 info, I don’t see a $950 amount of work.
The only thing that hasn’t been asked is, did this CPA ask for your prior years’ returns? Did she file amended returns for your previous DIY ones? Highly unlikely I would think.
If she gives a detail breakdown, please post it, would love to see the reasoning.
FYI, you are entitled to get your paper work back without paying a cent. And the engagement letter doesn’t handcuff you to fraudulent charges.
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